These guys essentially stole close to a $1k from me through an eBay transaction. False advertising,…read morefalse return for a refund promise. Total crooks. Buyers beware.

The man that came to tow my mother's CRV was great. Her driveway is not easy on account of it's…read moresteep and curved but this guy just shot right up like it was nothing. He was very pleasant and worked efficiently. A huge weight lifted off her shoulders. Thank you Chuck & Eddie's!

The guys here helped with a new battery when I needed one and put it in for me! Donald had such a…read morenice attitude and made sure I had everything I needed before I went! He really went above and beyond his station in customer service! Thanks to the guys here always helping me when I'm in a pinch.

The store was clean and well organized. The staff was friendly and knowledgeable…read more Everything was merchandised in a helpful manner. The prices are a little higher, then in our area, but it was useful to compare the inventory offered at their various locations.

Had rear lift and wheel spacers installed, even though they were booked up they still fit me in…read moreasap and I am very pleased with the finished product, reasonably priced and a super nice, knowledgeable, and helpful guy!

Dave is the best. I go to him for all my needs and if he doesnt have the part I need in stock, he…read moreknows how to get it. I have had a bunch of things that didnt have off the shelf solutions yet he would always come up with a great way to do things.

Went in to check availability of some additives I wanted to purchase, Heading back out my vehicle…read moreCEL came on. Gentleman at the counter was wonderful help, he plugged in a scan tool to look for codes. When that one didn't pull up anything he tried another scanner, all the while standing patiently in a freezing cold parking lot. When THAT one didn't produce a result he advised I have a mechanic do a more detailed diagnostic, possible an ECM issue. Didn't try to sell me a battery, or cat cleaner. So nice to have CAR guys, not just SALES people, at this store.

Went in for a new car battery. Petite red haired girl working there greeted me immediately and…read moreasked what I needed. I told her a car battery. She asked for the make model and year and engine size. She immediately pulled up a screen with a variety of batteries and explained each one. After picking one, she immediately went to the rack and pulled it off and brought it to the counter. This thing was heavy. she had me in and out of there in a matter of a couple minutes. Fastest most efficient service I've ever had in a auto parts store. Great customer service by this gal!

I took my car in for a battery thsy had in stock and they told me they could replace it. They…read moreinstalled the wrong battery, then the right battery backwards, destroying the inverter. They took responsibility, but a year later, they have not paid for the repair. I will update this review if that changes,

Matt was great. While traveling in Connecticut windshield wipers failed in street salted I 84…read more While his co-workers shrugged their shoulders, Matt made it worked and got us on our way. Thanks Matt

I've never had a problem with the Chuck and Eddie's team.. they will always pick up my vehicles on…read moretime with a fair price.. I would use them again. :-)

Adam P. I had the best experience ever, Even though we weren't able to find the exact part because…read morevery few were used during production Adam was so helpful taking pictures and comparing the part to insure it was the correct one. Unfortunately after several days of communication we were unable to find it. Adam went above and beyond his job and I will be forever grateful. They refunded my money in a very timely manner. I will forever be grateful. I recommend them, and I will definitely use them again if needed in the future . Ask for Adam in the parts department he's the best.

Do not buy BIG SCAM take your money and do not deliver put money down then they want more money to…read morefill up tank of gas

Went there looking for a part for a 2012 Honda. Had exactly what I was looking for. They were great…read moreto work with. Will definitely be going back and will recommend them to others.

Brandon was professional and quick. Will be back for auto needs This young man was informative and…read morepolite.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Thank you Shane, our AAA tow truck driver, for driving us and our dead car 130 miles to home! You…read moreare a very kind young man and we enjoyed your company. I loved the fact that we were in a pink tow truck! Very classy!

The short version; this shop helped me out majorly. The story; my car broke down on me, and after…read moregetting it towed to here and there I was told from everyone it was the engine. Ouch. So I got some quotes all between 8-9k and over. In a panic, I called the dealership and woman who sold me my car to get it towed there and explore options. When i called AAA to tow it from southington to danbury, an angel named Kurt came to to do just that. He understood the diagnosis and called his shop, showcase, to see if they could help. he then gave me a ~super~ discounted tow, regardless of whether I'd have it fixed there. After discussing all options with Rick, the mechanic, he understood my needs, budget, and was able to find the perfect solution with 100% honesty. I ended up paying less than half of all other quotes I got. Very happy with the service and will be back!

While at the car wash, I watched my wiper blade slowly move toward the roof of my car and…read moredisappear. Clearly, I needed a replacement. I don't usually go to NAPA Auto Parts but someone recommended I go there. Brandon, at NAPA in Elmwood, was SO kind, helpful, professional and caring, I felt I needed to say something here to recommend him specifically, and NAPA in general. THANKS, Brandon!

In the past few weeks I've been here on three occasions and the crew working has been great…read moreeverytime. They have by far the most knowlegable staff in the area about parts and general auto knowledge and hands down the best customer service.