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    Mitchell R Epstein, DMD

    5.0 (4 reviews)
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    My Plantation Dentist - Heidi R Finkelstein, DMD - Dr. Finkelstein DMD PA

    My Plantation Dentist - Heidi R Finkelstein, DMD

    4.5(40 reviews)
    1.3 mi

    Very disappointing experience with this dental office. I was specifically told by the staff that…read morethey were in-network with my insurance (Aetna), which heavily influenced my decision to get treatment here. I also paid the full patient portion quoted to me upfront, based on the treatment plan they provided. Months later, I received an unexpected bill claiming insurance didn't cover as much as the office expected. Despite doing my due diligence, paying what was required, I was repeatedly threatened with collections. I even went through the trouble of filing a formal appeal with Aetna, which was denied simply because of timing. This process has been stressful, time-consuming, and felt very misleading from start to finish. I've since resolved the balance just to avoid collections, but I will never return to this office and wouldn't recommend it to anyone who wants honest billing practices or respect as a patient.

    I take great care of my oral hygiene and have never been told otherwise by any dental…read moreprofessional--this claim is completely false. Additionally, citing alleged "oral hygiene" issues or missed appointments to justify overcharging a patient is not only misleading, it borders on defamation and is against HIPAA regulations to publicly imply medical details. The fact remains: I was scammed out of $4,000. This response doesn't address the core issue--it deflects responsibility. I trusted this office and was taken advantage of, plain and simple.

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    My Plantation Dentist - Heidi R Finkelstein, DMD - Dr. Finkelstein

    Dr. Finkelstein

    My Plantation Dentist - Heidi R Finkelstein, DMD - Smile transformation - conservative, cosmetic crowns!

    Smile transformation - conservative, cosmetic crowns!

    My Plantation Dentist - Heidi R Finkelstein, DMD

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    Midtown Dental Studio - Electric scooters are all fun till boom, don't ask me ask this patient, emergency resin fillings completed.

    Midtown Dental Studio

    4.7(68 reviews)
    1.0 mi

    Had my first visit today and I must say I was very IMPRESSED. From the minute I walked in front…read moredesk staff was very professional and super friendly! They gave me a welcome goodie bag along with a small tour around the office. Then Brittany took over and made my whole procedure super comfortable and explained in depth my treatment plan. Usually not fond of the dentist however this place made me look forward to my follow up appointments with just how attentive and amazing they are. I HIGHLY recommend anyone looking to receive care and treatment to consider this place.

    My review is overdue. Absolutely loved my experience at Midtown Dental. Prior to making my…read moreappointment, I looked into the reviews. It's rare to see so many positive reviews for a dental clinic, and I couldn't help but question the legitimacy of the reviews. I decided to call the office and the receptionist alone confirmed the accuracy of the reviews - she was so kind and patient. I then decided to make an appointment for my husband and I. This office surpassed any expectations. It was hands down my best dental experience. Every single person in that office is wonderful. I wish everyone could have a dental experience as such. Dr. Kerr and the dental hygienists we saw were incredible and provided great care. The office has the latest technology. I honestly can't say a single negative thing about this clinic. You have to experience it to understand because I can bet that most people have never experienced a dental office as such.

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    Midtown Dental Studio - Yes same person, just crazy what whitening and 4 veneers can do!!!!

    Yes same person, just crazy what whitening and 4 veneers can do!!!!

    Midtown Dental Studio - Yes more veneers, beauty of in office lab, is we can provide amazing service same day.

    Yes more veneers, beauty of in office lab, is we can provide amazing service same day.

    Midtown Dental Studio

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    Elite Dental & Aesthetics - How she spoke to me via email.

    Elite Dental & Aesthetics

    3.6(11 reviews)
    1.3 mi

    I would strongly advise anyone considering this office to look elsewhere. My experience here has…read morebeen a perfect example of poor communication, deceptive billing practices, and downright unprofessional behavior from their management. From the start of my Invisalign treatment, I was very clear with their office that I would be turning 26 and losing my dental insurance in January; which is exactly why I chose to pay my portion upfront and in full. Not once did anyone bother to explain that my payment was contingent on future monthly payments from my soon-to-expire insurance. That crucial piece of information was withheld until after my treatment was complete -- at which point they tried to hit me with a $1,200 bill. When I rightfully questioned this, I was met with nothing but condescension and hostility from their so-called office manager, "Marisol" who seems to believe that blaming the patient for their office's failure to properly explain financial obligations is acceptable. Rather than take any accountability, they opted to dismiss me as a patient; which is perfectly fine because I wouldn't trust this office to handle a basic cleaning, let alone a complex treatment. To make matters worse, I wasn't even happy with how my teeth turned out after treatment. When I was told my Invisalign was "done," I was genuinely shocked. I voiced my concerns multiple times, telling the doctor I wasn't satisfied with how my teeth looked, only to be brushed off and told it was "just in my head." As if my opinion on my own smile somehow didn't matter. It's clear that this office is far more concerned with squeezing money out of patients than providing clear, honest communication. If you value transparency, professionalism, and being treated with basic respect, I'd strongly suggest you take your business elsewhere.

    Although I have not been a patient at this practice, nor do I plan on ever being based on my…read moreexperience with the office manager, Marisol. It would be beneficial for Marisol to receive training in professional communication to ensure that written correspondence remains objective and composed. An effective office manager should focus on de-escalating situations rather than intensifying them. My review reflects my experience with Marisol's responses. The purpose of reviews is to inform potential patients about the quality of care and professionalism they can expect based on the experiences of others. Fundamental management principles emphasize that when a business is professional and kind, a satisfied individual may share their experience with one person. However, when a business is rude and unprofessional, that negative experience is likely to be shared with many more!

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    Elite Dental & Aesthetics
    Elite Dental & Aesthetics
    Elite Dental & Aesthetics

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    Mitchell R Epstein, DMD - cosmeticdentists - Updated May 2026

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