A dump truck hit our house last week. Our neighbor is building a house in the field next to our…read morehouse, up on an incline. He was excavating the basement and the emergency brakes failed on the truck. It rolled down the hill and knocked a massive hole in our daylight basement. No-one was hurt but our basement looked like a bomb went off. There was glass and rubble everywhere. Our family room is about 800 square feet. Glass shards were embedded in the wall 18 feet across from the foundation wall. It was a dangerous space to walk through, and nearly every piece of furniture and all of the electronics were completely destroyed. A dump truck hitting your house is a traumatic event. You feel like you've been violated. I found it hard to pick my way through the family room without crying. Our insurance company recommended ServiceMaster and our adjuster gave them a call. Troy, the manager called me right away, and came out the next day to look at the damage. He gave me some good advice about listing damaged personal items for the insurance company and he made sure that I had taken pictures of the space. Troy asked if they should remove the carpet, but I didn't want them to, as the upper floor is being shored up with some beams and I don't want to disturb them. He took the time to ask about and listen to my expectations to ensure they were met. He also explained the process. They scheduled me for the next morning. Andrew, Brad and Richard showed up on time and within 2 hours, they took my bombed out room and turned it back to as normal as it can be (due to structural damage, we will have to gut it and have the foundation re-poured). Before they started, they also checked to make sure I had taken pictures for my insurance company. They were so friendly and thoughtful and thorough. I feel so much peace being able to walk through that room now. Obviously, there is still a big hole in the wall, but I can be in the space and feel hopeful and that means the world to me.

Neat Nix cleaned our carpets at the beginning of the month. My wife and I have never been happier…read morewith a customer service interaction or the level of service provided before we encountered Neat Nix! After a small kerfuffle with a canceled appointment due to a tech's vehicle breaking down, the owner of Neat Nix himself came to make sure the job was done the next business day. The whole crew went above and beyond what my wife or I expected as a level of service. We were so pleased with the quality of the work that they had done that we took them up on their offer to clean our air-ducts and furnace system, during a later-scheduled appointment Unfortunately because our furnace Isn't a standard size, the filters that the crew had on hand, the day of the appointment, didn't fit, so the owner purchased a range of sizes, to try to get the best fit for us. The best of the three didn't really fit very well (but MUCH better than the one the previous company had jammed inside our furnace, like a taco...) So the owner of Neat Nix came by the house unannounced, the next day, with a package of the correct filters for our furnace; we could not have been more surprised and delighted with the level of service, commitment to quality and level of professionalism Neat Nix gave to our family. We have become loyal customers who will continue to use the wide array of services Neat Nix can offer your home! Highly recommended!

This is the second year I have had Nick come in to clean my carpeting and a couple area rugs. Just…read morelike last time, he did a first-rate job. My carpets, which had gotten pretty nasty, are now spotless and smell great. Beyond the actual cleaning, he and his assistant Gary are totally professional and very friendly. These are people that you will feel comfortable having in your home. Scheduling was easy and its clear that he cares about his customer's time. Not only is he punctual, but he is finished when (or before) he says that he will be. And, it goes without saying that he honors his estimates. The downside is that this sets a standard that most other service providers won't live up to! Believe all the five star reviews -- Nick is terrific!

Seahorse recently cleaned our carpet. We were pleased with the excellent and conscientious work…read more They spot sprayed first on bad stains, and then did the rest of their expertise. We moved to this house to downsize from our other house. They cleaned it too, doing an excellent job. Highly recommend Dan & Janice

Since moving to our house five years ago, we have not had our carpet professionally cleaned…read more Although we've rented a Rug Doctor in the past, the results from professional cleaning far surpass those from using a Rug Doctor. Scheduling the carpet cleaning service was effortless and all done online with an instant quote, which helped us make an informed decision on cost. I almost replaced my old carpet but I'm glad I avoided that hefty cost and hired Seahorse Carpet Cleaning who made my old carpet look new again. Eugene and Alexis came to our house within the scheduled window and completed a walkthrough of the house. They checked for pet stains using a UV light and pretreated those areas. They answered my questions and remained professional throughout the cleaning process. I will definitely call them back for future carpet cleaning needs.

I have used Vivo Cleaning now twice and I can honestly say I will never use anyone else as they are…read moreGREAT! Very professional and detailed. They go the extra mile to make sure you are completely satified with the end result. I have used other companies in my lifetime but I was so pleased with Vivo!! I look forward to having them in my home again.

Excellent! Helped me after a flood! Managed the Water extraction, etc…read more I have used Vivo for years for investment properties and highly recommend!

Thank you so much to Hugo from Vancouver Carpet Cleaning for coming out and deep cleaning our couch…read moreso quickly! With 2 babies, it has seen better days. Hugo was one of the first to respond to my project through Yelp with the information and quote I requested. He also had the most reasonable pricing and quickest availability which was great given that we contacted him Thanksgiving week. He even cleaned the carpet around our couch at no cost since he noticed we have two young kiddos who spend a lot of time around there. We will definitely contact this business again when needed!

From the owner: Vancouver Carpet Cleaning – Top-Rated Carpet, Tile, and Upholstery Cleaning in Vancouver, WA…read more Vancouver Carpet Cleaning specializes in residential and commercial carpet cleaning, tile & grout cleaning, upholstery cleaning, window cleaning, and pressure washing. With 15+ years of experience, we provide high-quality deep cleaning using professional truckmount equipment for superior results. Customers choose us for our spot removal expertise, pet stain treatment, traffic lane restoration, and detailed tile & grout cleaning. As a local, owner-operated business, you always get honest pricing, reliable service, and real attention to detail. Whether you need whole-home carpet cleaning, move-out cleaning, tile restoration, or streak-free window cleaning, we deliver results that refresh and brighten your space. * Carpet Cleaning * Tile & Grout Cleaning * Upholstery Cleaning * Window Cleaning * Pressure Washing Fast quotes, fair pricing, satisfaction guaranteed. Call or message Vancouver Carpet Cleaning today!

If you want to skip to the end, we HIGHLY recommend Mountain View Carpet Care!…read more Now for the details, 16 year old carpet and we I didn't think it could be saved... turned out fantastic! Pet stains, odors, spots and various other stains... All came out beyond our expectations. Easy to schedule, notified us when they were on their way over and even arrived early. Richard and his crew gave us a complete walk-through of the house before starting work, pointed out problem areas even we didn't know existed (yuck!). And told us his estimate before they started work. They were efficient, extremely thorough And the results were beyond our expectations. Not only do we HIGHLY recommend this company, this turned out to be an extremely great value as well. Thanks Richard!

Needed a company that came highly rated for solving the smell of pet urine. Rich got right back to…read moreme and after some questions, was able to give me a quote over the phone. We set a date, and he and his crew showed up on time (with reminders to me by text so I wouldn't miss the appointment either). VERY good work. Rich said the product used would continue to work for a few weeks, so I've waited before posting review. It has been 10 days, and the smell and stains are gone.

DO NOT TRUST THIS GUY! ... he also sells couches on the side. He lied about the brand, lied about…read morethe condition and dropped off a dirty, beat up couch and ran off with $1000 and now will not return any messages.

If I could give less than 1 star, I would. This person swindled me out of $1000 for a pil eof…read moregarbage couch which was not cleaned... as one would expect, lied about the brand, and has since ghosted me refusing to resolve the bad deal that he made. TJ - please contact me, as I've said many times in a polite manner - I'd love to resolve this in a professional manner.

The shower is truly gorgeous The tile was set p-e-r-f-e-c-t-l-y and the cutout is even cooler /…read moremore useful than we thought possible. And we can literally feel the difference with the insulation that was missing/ that they thoughtfully added in the wall. Vladimir was kind and accommodating throughout-- kept us in the loop for the entire process, always checked in with us to ask our preferences for things big and small. They were tidy + super courteous with occupying our space for a week -- unbelievable work ethic, took their time where it counted but super fast and efficient with muscling through to get the job done (mindful of us wanting our shower back) Literally could not ask for more.

We had Vladimir, one of the co-owners of this company, come to give us an estimate for doing our…read morelaundry room, main bathroom, shower/toilet area, as well as the walk-in closet using tile that we had chosen. His estimate was very good, and he and two of his three brothers, Viktor and Dimitri came to do the work along with David, who we called "a brother from another mother" as he was just like another family member with them! They joked and enjoyed some music as they worked and each knew exactly what they needed to do. They finished the work a little ahead of time and the completed job was most excellent! We would have them back in a heartbeat as their work was so precise and well done! David did a fantastic job of placing and taping plastic over the bed, over the clothes on the higher rods in the closet, over the sink areas in the bathroom, etc. so that they all stayed dust free. We were so very impressed by the quality of their work that we gave them a tip!