Excellent selection of toys and accessories. I purchased several pairs of men's underwear and was very happy with the quality.

Most horrific customer service experience with employee Trent. While I have shopped this store in the past, sadly I will not be back.

Was in the area for business and decided to check out what Utah has to offer in their sex shops. After walking in I was welcomed with a warm welcomed and was asked if I needed any assistance! Being a sexologist, clients tell me that sex stores can be overwhelming and they don't get help, so this was a plus! (Great customer service) I wish I got his name (a male). Also, they have a great selection of lingerie, men's underwear and a great selection for bachelor and bachelorette parties! Would recommend getting supplies for your next adult party here! Their toy selection was big as well. Being a sexologist I like to ask workers what the different toys do and they definitely know their products! (Again great customer service and very helpful for people that have questions about toys) They have a great selection of mask and bondage gear, dildos and other fun things. They carry my favorite brand that I personally recommend which is Fun factory! Sex toys are an investment, these brands come with warranty and will last your a life time if taken care of properly. This sex shop is definitely sexologist approved! I would highly recommend this store to anyone who is looking for pleasure products, newbie to sex toys, want to hold a bachelor or bachelorette party and need products, and looking for something sexy to wear! read more

Had a good experience here doing some last minute Christmas shopping. Everyone was pretty friendly and approachable, which is a must for a sex shop in my opinion. Definitely a lot of high price tags, and minimal amount of lower priced toys. Specifically women's. The selection in general was also fairly limited, but that's pretty normal in my experience. Overall pretty good though. Parking here sucks. I was able get a spot but it's all street parking so you may have to walk a bit. read more

Enjoyed every minute of my time in this store. Everything you could imagine they have it. Be sure to take a water with ya because it gets hot in there read more

I love Mischievous! Yes, the parking is street parking but to be honest, as a local, that's how it's always been. The customer service in my experience has always been amazing! Everyone is super friendly and very knowledgeable when it came to what I was specifically looking for. I have been going here for nearly 10 years now and I honestly couldn't tell you a better adult store that's downtown. Doctor John's sucks haha the selection is very minimal and not as up to date as Mischievous' inventory. Overall, perception is everything and I noticed a handful of negative reviews. Here's an honest one from a Downtown slc local. read more

I wish I knew her name but the lady with blondish hair was amazingly nice and helpful! She made me feel very comfortable and helped me pick out very cute stuff!! Will definitely be back for more! And their plus size section is awesome!! read more

Mischevious is awesome! Despite the fact that the outside is seedy as all hell, it's a nice shop. The lingerie section could be more expansive, but that's not what I went in there for in the first place. Went in with my boyfriend looking for a present for my birthday. We browsed the front section for corsets and whatnot, but soon headed for the back of the shop where the good stuff is. Lots of generic sex toys but also a sweet array of alternative toys as well. The guy who followed us back was super friendly, he even opened up one of the cases for me and let me try out the violet wand. Though the ball gags and floggers were calling my name, I left that day with a very reasonably priced violet wand kit. I'd recommend this to anyone, and will be returning myself. read more

Staff was great when I went in and made my purchase. However the toy I spent good money on broke immediately after trying it out . Of course when you sell crap you put in bold letters on the receipt that there are no refunds . Reading the manufacturer's policy for refunds was more hassle than its worth . Won't be spending money there again read more

The staff was, as in previous reviews, excellent - very helpful and kind yet not at all pushy or tawdry, the young woman in the back helping us made the whole process easy and not at all uncomfortable! The selection however was way overwhelming! read more

I totally love this store! I like the variety in toys and lingerie. All the staff is very nice and makes me feel comfortable in the store. I can always ask questions and they are very knowledgeable and informative. Honestly wouldn't go anywhere else in SLC because Mischievous is just simply the best. read more

Love this spot! Staff was super helpful & nice so I didn't feel awkward when shopping for toys. The lingerie section is cute af & I love looking at the games and books too. A great place for gifts for you or someone else! read more

I have a wonderful experience every time I come here. The staff is knowledgeable, helpful, and generally pleasant without being aggressive or pushy, which I absolutely love. Will definitely be back. read more

Something for everyone! Wall to wall items. Nicer inside than out but really worth going in. LOVE THIS STORE.

Wonderful LOCALLY owned and operated adult store. They sell all the best brands of male underwear here. Unico, Clever, Andrew Christian, the list goes on. I got my husband addicted to high quality underwear all the way back in 2007 when we were still just talking online! I bought him his first pair of Unicos from here and shipped them all the way to the UK. True love. The toy selection here is huge. Any toys you can buy online, you can buy HERE in Utah, and support your local economy. I've shopped at adult stores in London, San Francisco, Maui, and Santa Cruz (Don't judge me!) and Mischievous tops them all. read more

They have an impressive array of sex toys and underwear. However the staff is snobby, unfriendly and unhelpful to the point that I avoid going there if I can help it. I am glad they exist but wish the experience of shopping there was more pleasurable read more

A large selection of menswear and an unexpected upgrade of lube at no extra cost makes Mischievous a place I'll visit again. The exterior pink building could use a facelift but the products are quality and pricing reasonable for an adult store. read more

I went here without my wife and didn't want to buy something she didn't like. So two days later we went and we received beyond horrible service, they had something we wanted more than anything in the store. He wouldn't sell it to me and wouldn't even help me find it online because "I asked twice?" If you and your partner and interested in a store like this don't definitely go to Blue boutique read more

In an already delicate economy it is not very smart to treat customers with such disrespect. I will never, nor will the many friends I have referred to this store ever step foot in there again. I have spent thousands of dollars in Mischievous and will simply go elsewhere and/or order online (where the prices are much better anyway). I always try to support local first, but not when they treat customers like crap. I had walked in and heard someone say "you need to wear a mask", I reached into my pocket and was putting it on when the other 2 people also started aggressively telling me I needed to wear a mask. I had not hesitated to get it and put it on after the first person said I needed to, no problem. I was not making an issue out of it at all, but when all three employees (seemed to be an employee, manager, and owner) took such a nasty attitude towards me, with my mask almost all the way on my face, I said "Are you all going to continue yelling at me, I have it on." I simply chose to leave and take my business elsewhere. Again, I did NOT hesitate to put it on when I heard the first person tell me I needed to do so. That is not an issue for me. Without any apology or saying they didn't see that I had it on, they simply decided to continue being extremely rude so I left. And even as I was leaving they were saying "Get out". Never again will I spend money with them, and I encourage anyone needing what they offer to go elsewhere. There are plenty of places that offer the same items and are much more appreciative of your business. It is unfortunate, but with all that is going on, I feel the need to state that this had nothing to do with race, sexuality, or politics. Simply horrible, conscious nastiness towards a customer. read more

I went in yesterday looking for a toy as a present, got help from a lady at the counter which really was helpful. BUT , she helped me pick out a vibrator and instead of grabbing one of the many boxes that were right at the counter in the same color, she went into the back and grabbed one for some odd reason. I would find out later that evening it was because it was a defective one that even when fully charged just turns off! Now I realize why she was so adamant about explaining the warranty information so thoroughly, because now I have to go through the specific toy company to get it exchanged. Thanks! read more

I was very impressed with the selection and inventory of the store. The clerks were very helpful with the selection process. My wife will be having surgery that will put her out of commission for a while, so I was looking for a temporary replacement, so to speak. The clerk was very helpful in selecting a product to fill my need. I will visit again for any of my future needs. I was very impressed. read more

Everyone is extremely knowledgeable and very friendly. They are able to make you feel very comfortable helping with any questions about the products. The only shop of its kind I want to go to in SLC now. I'm so happy I went in to see them and not just order off some random website. read more

My girl talked me into my first adult store visit and I'm glad I went to this store. The young lady at the counter let us know she was there to help if we had any questions or if she could direct us for anything in particular then she stayed out of our shopping which I greatly appreciated. The store was set up well and had a large selection of things, many I have no idea what they were for!!! Over all it was a pleasant shopping experience and when my big black mamba bush basher gets wore out I will be returning to this store. But seriously the girl behind the counter did her job well and the merchandise was plenty and prices were reasonable. read more

We are lucky to have store like Mischievous in SLC. The employees are very friendly. The owner is very knowledgable. My questions always answered with professionalism. I recommend every one to go to Mischievous since they have the best and biggest collection of the adult toys and lingerie. , read more

Solid toys, reasonable prices for a brick and mortar. Of course there's a markup versus online, but you're paying for convenience and the lack of a wait. Not sure what Tony was smoking, it's head and shoulders above any of the other local sex shops -and the only one I'm willing to make high dollar purchases at. They cater to the fetish community better than Blue Boutique or All For Love, and they mark their stuff up significantly less than Doctor John's. read more

On the inside the store is actually quite nice, but the outside could really use some work. It's not a very inviting place to walk into. When I was there the young man with glasses at the register was very nice and helpful, and knew about the products, but the guy at the front was horrible. He was watching weird videos on his phone the entire time I was in there, at an obnoxiously loud volume, and seemed to completely unaware that me or any other customers were even in the store. I appreciate that it's probably best to not have pushy sales people in a store like this, but this was way too extreme. I'm pretty sure I could have stolen something right out from under him. Maybe the employees who work there at other times are better, but I will not go back if this man is running the front area next time I walk by. read more