I never leave reviews like this because honestly I have so many other things I could be doing with…read moremy time but this needed to be written. I Came into this location and brought in some of my own pre packaged balloons for my daughter's first birthday to be filled with helium. I wasn't greeted or smiled back at when I walked in, every employee at the front desk who saw me come in, walked away like they were busy when they were all up front previously laughing and joking around. The old lady who filled them up for me was not pleasant... at all. Just very cold and rude when I asked her questions. She asked if I wanted a travel bag, I said "that's fine" and she said "it's a yes or no question" ....LOL OK. this was just one of her many rude responses. not really sure who pissed her off that day or if she's just so miserable with her own life she needs to make other people unhappy too. Also, two of the balloons she filled for me were not floating anymore by the time I got home, 10 minutes later. When checking out she informed me they "weren't responsible for the balloons after they left the store doors" Listen, maybe the two of the balloons I had were faulty, and I can't rule that out... but to charge customers a dollar per balloon to fill it up with air the least I'd expect was something to last until the next day. Just a disappointing experience all around. I will never come back to this location.

Zurchers has an enormous selection of product. I easily found what I wanted in the first 5 minutes…read moreof being there and joined the only open cash register behind one person. I waited a minimum of 10 minutes to be helped by a kind young lady who processed my purchase. Then I waited another 5-10 minutes for someone to fill the balloons. What is amazing is there were a minimum of 6 other employees who came by, saw me and some other people waiting to be served, and left to care for something or someone less important, only to return a few minutes later looking for something else to do. I was thinking of applying for the store manager position on the spot because they certainly need one in this case. I deal with many retail stores and this branch of Zurchers takes the prize for caring the least about their customers.

Working with Betsy was like working with family. I brought my mother's 45 year old wedding gown and…read moreshe took all of my wild ideas and totally transformed the dress into everything I could've ever dreamed of. Her studio is lovely. She was able to do everything I asked and more. Her work is exceptional and her pricing is very fair. My wedding dress was the center and the highlight of my wedding for me (besides the groom OF COURSE) and I couldn't have had that dream come true without her. She even had lots of good advice and suggestions for other aspects of my wedding. She's like a fairy godmother! You must meet her. I cannot recommend her enough.

It was an absolute honor to have Betsy update my mother's 32 year old wedding dress. She is…read moreincredibly talented and it was obvious she cares deeply about every one of her clients, and ads a personal touch to each and every dress she makes. Her studio is beautiful and really makes you have that special bridal moment when you try your dress on for the first time in front of the mirror. She is very knowledgable of fabrics, new and vintage, and has an incredible vision for the potential a dress holds while also keeping its integrity and meaning. I am so proud of my dress and how she was able retain much the history and look of the original dress, while also capturing my personality and reflecting it perfectly. I am lucky to have found Betsy, and wouldn't trust anyone else with such a special and fragile dress. I will cherish her work and her friendship forever. Thanks Betsy!

Wow!! Great service, great price, great selection. What more can you ask for? Got a prom for my…read moreboys senior prom-went to another store-walked out because of how bad of experience it was. Came here and was blown away/. Best place to rent a tux in my humble opinion. You won't go wrong!!

These guys are seriously the best! Local company with a huge selection and quick to take care of…read morethe customer! Highly recommend!!

It was a really wonderful experience. My husband and I used the Black Tux for his groomsmen and his…read moresecond outfit. Everything fit so perfectly. When my brother had a problem with his order, I called and they handled everything promptly. The best part of it all is the amazing fit their suits have. Totally worth it. The lady at Nordstrom that worked with us from the beginning was absolutely pleasant. She made the process smooth. Wish they would expand into more stores for easier access.

My husband and I had a great experience at the Black Tux…read more Chris helped us at the Fashion Place Mall Nordstrom's, and it was nice to have a younger person (my husband was renting a suit for our daughter's wedding) give us tips on shirt/shoe/tie color recommendations. My husband wound up renting a wedgewood blue tux (it looked like a suit to me: no strip of satin down the pants legs, no satin lapels, no cummerbund) that he wore with a pale pink shirt and a navy tie. It looked amazing: fun for a Spring wedding. Chris took my husband's measurements at our first appointment, but when the tux arrived (2 weeks before the wedding), the arms were WAY too long. No problem! We just went back down to Nordstrom's, they altered, and Black Tux credited $15 towards the alteration cost. The arms were so off, I asked Nordstrom to write off the additional $15 since I am a very regular Nordstrom shopper, and they did. Love Nordstrom's! I would have preferred that the arms had been correct, since we'd measured before ordering, but Black Tux and Nordstrom's were great to work with on the alteration. Since my husband never needs a suit in his daily life, it was fun for him to rent a fun colored tux/suit. Return was so easy - back into the box it came in, pre-paid label already on it, under the original mailing label. Highly recommend if you want to try a fun tux or suit for an occasion. They also rent shoes, shirts, ties.

Gavin, Matt, & Sil (earlier on the phone) were very helpful. They gave good advice, are sincere,…read morecommitted professionals. I was in & out in 10min with the rental & the shoes, the skis, the helmet were a perfect fit for my 4th grader. Great experience. I highly recommend them!

I came in with a broken binding on my board. I worked with Gavin and he was awesome! I had union…read morebindings and he found extra parts for me that were ready to swap out. The whole process took under 10 minutes and the binding looked like new. Highly recommend Gavin for any snowboard repair!

We had a great experience at Tie One On! We got some beautiful, unique ties for our wedding. I love…read morethat they accept returns within 30 days so we had a chance to try them on at home. They had a great variety of colors, textures & patterns. The value was great, average $10-25 per tie. The service was fantastic. I'm so appreciative of her help! We absolutely recommend.

Great staff and knowledge. If you can't find what you need here good luck finding it! Great for…read moredances, weddings and so much more. I used to be the manager there and the owner at the time taught me so much about myself. This company all together has a great philosophy, and always strives to hire great people. I will forever be grateful for my time there.

I recently visited two different Men's Wearhouse locations in the Salt Lake area while trying to…read moreget a suit for our wedding party, and both experiences were terrible. The first location was in Sandy, Utah. My group and I walked in and were literally the only customers in the store, yet not a single employee bothered to help us. The employees sat in the back on their phones and never once came out to assist. After waiting and looking around for a while, we finally just left. Thinking that maybe it was just a bad location, I went to the Murray location, which for years had provided great customer service. Unfortunately, it looks like things have changed. A woman initially pointed me in the right direction, but after that there was zero assistance. Instead of helping customers, she went to the front of the store and spent time joking around with the other employees. In the past, this location would actually help you fit the suit properly, suggest alterations, and make sure everything looked right. That's what I expected again, especially since I was planning on having alterations done. Instead, I got almost no help and ended up deciding I'll be taking my business somewhere else. Based on my experience and the recent reviews online, this seems to be the new standard of service at Men's Wearhouse--employees who don't care and management that doesn't respond. After this experience, I won't be going back. If this is the level of service they're comfortable providing now, I wouldn't be surprised if this company folds up like a lawn chair when it gets cold outside

My husband needed a suite for a wedding and we were scrambling to get a good looking suite in a…read moreshort amount of time. We were lucky to have the help of Raegan, who assisted with finding the right suite for my husband. My favorite part was her helping me find the perfect tie to match my outfit! She went above and beyond yo help us mix and match the shirt and ties until w e found the "it" look!