We hired Sherman the owner of Distinctive Touch to put in a Mirror with glass shelves in our bar…read more He said we could put bottles on the shelfs. It turns out that was not true. Fortunately, we only lost a couple of glasses when all 4 of the glass shelves started shift and lean. After 8 or 10 calls, he finally answered the phone. He never answered one voice message. So he did come back and said he would fix it. That was weeks ago and again he will not answer his phone or return a call even after multiple messages. We have had this problem for months so we had to go out and hire another company to fix the substandard work done by Sherman. I don't know how you can protect yourself because Distinctive Touch of Boynton Beach does not stand behind their work at all and once you pay him and his glue fails, you are basically SOL.

After the spontaneous crash of a wall mirror in the dining room, I sought professional help to…read moreassess my choices with six other rooms with wall mirrors. Distinctive Touch as Sherman responded quickly with direct information and clear pricing for removal of any mirrors, removal and reinstallation or replacement of the lost mirror. Other vendors were slow to respond and much higher in proposed costs. Sherman came and assessed my seven rooms with wall mirrors and assured me only the damaged wall and the bedroom had mirrors that needed attention. The team arrived as scheduled , worked efficiently to remove and reinstall an 8 foot by 5 foot mirror panel with out scratch. They cleared off the black mastic before proceeding. The installed a new mirror in palce of the crashed one. They removed the two 7 foot bedroom panels with no mess or fuss. I was impressed in the choreography of Sherman and his son Jeffrey to do the job efficiently, cleanly and with professsional ease. I highly recommend them for handling glass and mirror needs.

Jay was amazing. Showed up on time. Fixed my pocket sliders so they glide like they're new!…read moreReplaced my out of date inverted handle and lock. Fixed my bathroom and closet pocket doors without breaking into the wall. Price was right for the work and time spent. Beyond pleased.

They came to fix our pocket door. They were on time, very professional, and neat. It turned out…read moreto be a difficult job since the door would not come out of the pocket due to tiling of the floor. They worked tireleesly on getting the door out without having to cut any sheetrock. They got the job done installed near hardware. This door has not worked ini over 20 years. Thank you Smooth Sliders!!!!!!

Based on the Yelp reviews and the proximity of this company we decided to invite them to quote an…read moreestimate for windows and doors. Bobby arrived early, so early that we still needed to drop our son off at school. He seemed informed and professional until it as time to send the estimate. He texted my wife who asked him to email. He tells her via text that I agreed to see him here before 9 (when we drop off our son). I picked up my phone to call him and he tried to verbally overwhelm me. In the end, he said he would email us the details. This was followed by a text message after a half hour telling me he will "bow out" of sending the estimate. Business must be great if he can make this type of decision. I suppose this helps our decision making process. Don't call this company if you value your time.

Professional in every way! My hurricane windows and doors were installed and completed exactly…read morewhen I was promised. The team of people that installed them were efficient, neat, and reliable. Highly recommend this company.

This business has transferred ownership 3x, the last of which was late 2021 (after my…read moreinstallation). I, unfortunately, never got the pleasure of working with the 2nd owner whose reputation I read about in reviews before making my purchase because the salesman ,Terry, took my deposit 11 days after that owner had died from Covid w/o divulging that the owner had just died (!) placing me in a precarious position where my contracted 3-year labor warranty may not have a company to uphold it. I'm not sure (a mere 11 days after the Owner died) if the will had even been read identifying wether the deceased owner left the company to someone or not: and yet they took my deposit without letting me know this very pertinent information, knowing full well ONE possibility is the business would close and the 3-year labor warranty I thought I was getting would be worthless. During my installation the estate was in probate, the wife/girlfriend the co was left to was looking for a buyer, and the 1st owner was suing for an unpaid debt (which the clerk of courts lists as still pending). The legalities of selling me this contract without divulging all this I am uncertain of but it feels VERY unethical. Jason and his crew (the installers) were nice and capable guys... however things happen on a big construction job like this, and on my job this included: 1. They cut the frame of my living room slider (the door that will get the most use) and it's my now understanding that this likely voided my Manufacturer's warranty. I haven't pursued any resolve because I figured I have a 3-year warranty on labor and should a situation arise that the manufacturer's warranty becomes an issue Gulfstream will have to resolve since they cut the frame. 2. First rain a door above my garage leaked badly. I called Jason who was still with the company and he came out and painted the frame with Elastomeric the next day... I'm not sure if that is a bandaid for the real problem or a permanent solution, time will tell. BUT I was left with the damage to my garage ceiling to take care of. 3. They scheduled the inspection for a Friday morning, first thing, when as of Wednesday afternoon, I had 1/3 of my windows/doors to still go in. Jason and crew showed up Thursday with extra help and it was 8 hours of extreme chaos (the door that leaked was installed on this day). In the process of trying to wrap up what should have been 2+ more days of work my screen DOOR HANDLES were apparently discarded, as well as another part (bumper). The inspector that comes out is not going to run a hose on your windows/doors, inspect cosmetic finishings, or look for door handles.... and given the crew didn't leave Thursday until it had gotten dark and the inspector showed up first thing Friday morning I didn't have time to do a thorough inspection and realize these things (and on passing inspection you provide the final 10% of monies owed). 4. New concrete under sliders cracked/crumbled, Jason said he would fix it when the door handles/bumper came in. 5. Felt fell off the slider, Jason said he would fix it when the door handles/bumper came in. So now, going into FIVE MONTHS since my project finished I still do not have my door handles, bumper or these small things resolved. On NOVEMBER 16 I emailed the office inquiring about these items and was informed Jason no longer works with the company and they had no idea I had this punch list. They reorder the handles, they come in, but I have to reach out to them again on December 8th asking if they've come in and I am told they did, and they will send someone THAT DAY to install them and unfortunately, like most people with lives, I could not make myself available with a 2 hour same day notice. I kindly explained I wouldn't be available today, but let's get me on the schedule for next week. Every inquiry since that day has resulted in "Sorry we are busy" or "I have to talk to the new owner" and "If you remember I offered to install them in December" Finally I was scheduled for 1/27 which came and went without so much as a call, an email, etc., saying they couldn't make it. To this day I haven't heard from them and I am done chasing them.... That being said, I have waited a long time to write my review on this experience which *could* have been a positive review had my warranty been honored as it is really all I worried about since finding out I was sold a contract by a dead man's business. But 5 months after they have all my money I don't have things I paid and contracted for and there seems to be little to no interest in upholding the 3-year warranty of a previous sale.

I have the pleasure of knowing the owners of this business, and they are a great hardworking…read morecouple! John the husband is very dedicated to seeing jobs through, he is an excellent installer and makes sure customers are happy! He calls when he is on his way or if he is running late! Carol, the wife, is very knowledgeable on the products they sell, so much to windows that I didn't even know existed until I saw her do an estimate at my neighbors place! She spent over an hour talking through the different designs and hearing what the homeowner wanted and helped guide them to the best decision for their home. 10/10 company! They do great business with great customer relations!

If I could make this NO stars, I would. We hired Coastline Builders for window installation at our…read morehome in West Palm Beach and it has been a very frustrating experience. The job is still not finished, and we are being pressured to pay about $7,000 more to complete it. They're saying the extra money is to get the installation "up to code"--but installing windows to code is what a contractor is supposed to do as part of the job, not something you spring on the customer after work has already started. There have also been workmanship issues. Some windows appear to have been measured incorrectly, multiple screens do not match the windows, and there are visible gaps in the wood/trim around the window areas. On top of that, different workers show up and each one says the previous person did something wrong, so there's no consistency or accountability. Communication has been extremely difficult--no one on site speaks English well enough to clearly explain what is incomplete, what is being corrected, or why we're being charged more.

In South Florida having Hurricane Proof Windows are Highly Necessary. Not Only do they Provide…read morePeace of Mind when the Storms Approach but there are many Benefits to Installing Impact Windows! With a High Demand there are an Abundant Amount of Companies that Provide Hurricane Windows with Instillation and Competitive Prices. We were Referred to Reliable Impact by our Realtor which is also a Seasoned Home Renovator. As we Shopped other Companies we felt the most Congenial with Reliable. They also had the quickest turn around time for Ordering and Instillation. Our 1st Quote was Quick and To the Point. They came to Measure on Next Visit and Explained the Different Options of Windows, Styling, and Color. Customer Service during this Process was Professional and Confident. Benefits with Hurricane Impact Windows ~Hurricane Resistant up to Category 5 Wind Speeds ~Lower Air Conditioning Cost ~Appearance ~Noise Cancelling ~Less Work/Worry Than Shutters or Boards ~Missile Impact Resistant ~Home Owners Insurance Cost Savings We were Quoted 6 to 8 Weeks with Contact between that Timeframe. The PGT Aluminum Windows were Delivered to their Warehouse well within the Quote. On Instillation Day they give you an Prompt Arrival Time, Introduce Themselves and the Process, then Start Working! Four Men were on our 23 Window Home Instillation Process for 2 Days. They Removed and Disposed of the Old Windows. They Work from the Inside and Outside of All Windows, Minimal Damage was Incurred from the Inside with the Main Damage on the Outside being Plants being Stepped on and Debris left from Instillation. (Our Biggest Concern was Damage to the Quartz Window Ledges- None were Harmed) After Instillation they Schedule Your Impact Window Inspection. Ours was the Next Day After Instillation. This is a Quick Process to Insure they were All Installed Correctly and In-Working Condition. Documentation with All Paperwork for Your Records to Keep Filed. If you are in the Market for Hurricane Impact Windows give Reliable Impact Windows & Doors a Call for a Free Quote and Consult!

Called B&G Glass and spoke with Ron. I needed the glass replaced in a small front window that I had…read morebroken when I got locked out of the house by accident (my sliding patio door slammed shut while I was barbecuing and it locked! I was only wearing underwear!) We made an appointment for him to come to the house for the repair. Ron showed up exactly on time. He got the sliding part of the window out of the frame very quickly and did the actual repair outside at his truck. It took him about a 1/2 hour to replace the glass and it was perfect when he put it back into the frame. I paid him and he was on his way. The only complaint is the cost of replacing a window. I only found 2 businesses that replace window glass. The first agreed to do the job for $125 so I said no thanks. Then I called Ron and he quoted the same price so I said okay. Ron did a great job. Angie's List needs more listings so that the price might come down. That has nothing to do with Ron, he does great work and deserves to be paid in full.

I had a residential window broken and tony came out same day and measured the window.The next day…read moreTony came out and fixed it fast for a quick price. Would definitely definitely recommend.

Fix sliding door and windows. May have to fix existing walls hi Jonathan haven't received word…read morefrom people who you said would call me to fix project .

TJ came out and repaired a double window that I haven't been able to use in years. They were on…read moretime and had it repaired quickly. I will for sure use them again.

Great company to work with. Reasonable pricing, ontime delivery and just generally a smooth…read moretransaction.