Got a remote starter installed In my car before thanksgiving 2019, the next day it wouldn't start. A week later he took a look at it and blamed it on possible old battery. Spent $100 to get a new battery (the very next day!) Messaged him as soon as it was done. Took him days to respond. When he finally did, We Set up a day later that week. He never responded to confirm. I drove to his "shop" and of course, not there. I called, text and messaged him on every social media he has. He ignored and blocked me. Had to get my husband and brother involved as they are both as unhappy about the situation as I am. Finally the week of Christmas. He messaged me late on a Friday and said he could look at it that Sunday if I could drop it off. Sure, I said, what time. Never got a response until Sunday evening, saying there was no "tech help" Sunday... at the point I told him to wait till after the holidays. I still have never heard from him since. It is now March 2nd 2020! My brother has been reaching out on my behave to get this issue resolved and he is still unresponsive, delayed and inconsiderate. I have reached out again asking for a refund, so I can get it done by a true professional and get it done correct. He's a terrible "business" person and unprofessional. I do not recommend him to anyone! read more