I have had the pleasure of visiting the Face Place for massage, facial (the Groupon special) and…read morewaxing service (not all at once) and I cannot speak highly enough of the facility and the staff. If you need to relax, get a facial (hey, guys do it too - it's 2016) or get some "fur" removed before it's bathing suit season, be sure to make an appointment. Chelsea, Marie or the rest of the staff will be sure you're taken care of. I know I'll be back this Spring.

My wife purchased for me gift of a massage "60 minute trigger point massage" by Emilie and Jenna…read more I called them several times at 513-332-3512 and always got their voicemail. After leaving several messages, I received a text back from either Emilie or Jenna. Apparently they work for a chiropractor and do the massage on the side are only in the Milford office one or two days per week. After several texts back and forth (no phone calls, oddly enough), I was able to make an appointment at their Milford office (as described in the Groupon coupon) several WEEKS out on Friday. I had a work meeting that day but I rescheduled it to keep the massage appointment. I showed up fifteen minutes early for my appointment as these planes typically have paperwork to be filled out. After fifteen minutes of being ignored, someone finally told me that my massage therapist wasn't coming in and was cancelling my appointment. They claimed that they did not have my phone number, even though we texted back and forth several times. I called to reschedule the massage but none of my phone calls were returned. What a big waste of time and a rip off! UPDATE: They still have not called me to reschedule, to apologize or to refund the money.

Who knew good ol' Milford, Ohio had a spa that is truly great quality? (Shout out to my mom for…read moretelling me about Tranquility)! I had a truly wonderful hour long massage by Sherri, who has the hands of an angel. The oil blends that were used were rather soothing, and so necessary for my tense muscles; I felt at ease the whole time. The prices here are very reasonable to where I would be able to get a massage more than once a year! They do nails, facials, massages, waxing, other fancy body work I don't know about... But check it out! I know they do different packages sometimes, or you can find Groupons online.

I suffered from hormonal acne for a few years and after trying every product out there and even…read moreseeing a dermatologist a few times and being on medication, nothing helped until visiting April. She customizes your facials to what your needs are without breaking the bank. After repeated treatments she not only stopped my acne from coming, but healed and erased several of my acne scars. She is truly the best and I will never go to another aesthetician! Her prices are affordable and if you are seeing her regularly, she offers several package options so you get the most bang for your buck.

Been a member of palm beach for many years, needed a quick spray and they literally locked doors…read morebefore 8pm on a Saturday-- she saw me coming so ran to the back room lol

Me and my friend went in for a spray tan with only cash after taking an hour drive to get there…read morewhen on there website says nothing about being cashless although cash is LEGAL TENDER . Absolutely ridiculous so we had to put cash on a prepaid card at Kroger then come to find out although we're both 17 have to have a parent signature to get a SPARY TAN. The employees were both super snobby and rude and I don't recommend going here. If I could give 0 starts I would

If you are looking for a dermatologist in the Milford area, I highly recommend Optima dermatology…read moreand medical aesthetics. From the moment you walk in, you know that this is going to be a first class experience. The office itself is beautifully appointed. They even have a coffee and juice bar. The staff is friendly and efficient. Dr Schaen is very knowledgeable and pleasant. She took the time to thoroughly answer all my questions and came up with a plan. I cannot recommend her enough.

Dear Mohr Surgery Department,…read more I am writing to express my deep disappointment with the lack of communication and responsiveness I have experienced with the Mohr Surgery Department at your Milford, Ohio location. I have left several messages and made multiple attempts to contact your department, yet no one has returned my calls or provided the follow-up I have been requesting. I have also experienced difficulty reaching someone when calling the office. I honestly cannot believe that this has been my experience, especially while dealing with something as serious as cancer and the need for surgical treatment. At a time when a patient needs to feel confident, supported, and cared for by their medical team, I have instead felt ignored and frustrated. Because of the lack of communication and what I feel is a lack of commitment and empathy toward me as a patient, I no longer feel comfortable allowing anyone within the Mohr Surgery Department to perform my cancer removal procedure. I need to have complete confidence in the medical team performing my surgery, and unfortunately, that confidence has been lost. As a result, I have cancelled my upcoming appointments and will be seeking my cancer treatment elsewhere. This is extremely disappointing to me. I should not have to repeatedly leave messages and make multiple phone calls simply to receive a response from the department responsible for coordinating my surgical care. I am asking that this email be treated as a formal complaint and that it be forwarded to the appropriate management or patient-relations representative for review. I would appreciate written confirmation that my complaint has been received and documented. I sincerely hope Optima Dermatology takes this matter seriously. Patients dealing with cancer deserve timely communication, compassion, and confidence in the people responsible for their care.

The best ladies and services!!!Highly recommend you to schedule procedures with them - every time I…read morestay super satisfied and relaxed.

I wasn't going to write a negative review because I absolutely adore Amanda--she's been amazing,…read moreand her services are the only reason I stayed as long as I did. However, the way I was treated by the office was beyond unacceptable. I've been a loyal client since COVID, long before the office was even built. I've done the VIP facial membership, peels, and other services. Over the years, I've been canceled on numerous times--sometimes multiple times for the same appointment, even last minute--and I've always been understanding and flexible. On the rare occasions I've had to cancel, including last-minute due to illness, I've paid the full appointment price plus tip without complaint. While Amanda was on leave, I was booked with a newer esthetician (who I believe also handles administrative work and bookings). She performed the worst facial I've ever had--including failing to even power on the Bioloft machine. I kindly informed Renee, the owner, but still paid in full and was not even offered a replacement service. Recently, I've been dealing with serious health issues, including possible lymphoma/breast cancer. I woke up the morning of my scheduled appointment with a 103.6 fever. I immediately called, texted, and emailed the office. Rather than being met with compassion, I was met with rudeness and told I would be charged the full amount because I've had too many same-day cancellations. I even offered to come in sick to avoid the charge, which was declined. I strongly suspect the same esthetician who botched my facial was the one responding anonymously through the office text, as they avoid accountability by using no names or signatures. When I informed them I wanted to cancel my membership due to the poor treatment, they simply replied that it was 'for the best.' They then continued to antagonize me via text, even after I asked for all communication to cease. To make matters worse, they took my $150 membership credit for the month and canceled me without providing the service. After years of loyalty, it became clear they didn't value me as a client--likely because I don't fill my face with Botox and filler like their higher-paying Montgomery clientele. I also don't purchase their overpriced skincare, but I did invest in regular facials, massages with natural upgrades, and referred many new clients their way. Apparently, that loyalty meant nothing. If you're looking for a place that values relationships and treats all clients with respect--not just the ones spending big bucks--do yourself a favor and take your business elsewhere. There are far better, more ethical businesses out there

If you want to do something for yourself go and see Angela. She will help come up with a skincare…read moreplan for you. I never had acne as a teenager so this was a new thing for me a few years ago and I didn't know what to do. Having the occasional pimple was one thing but adult acne, no thank you! She will go over different options on what is right for your skin type, age etc what treatments you should/should not do. She is honest, actually cares and doesn't over sell you products or services. She used to be in Kenwood by Kenwood Theatre but now she is in Madeira right behind the Post Office. So much more space and private. You can even have a spa day there with your girlfriends :-)

I don't normally go to spa's but my fiancé "urged" me to at least get a chemical peel prior to our…read morewedding. Was a good first experience and would use this place again. Very comfortable, professional, and my face felt great afterwards.

Got a Groupon for the trifecta. I got paired up with Harley. Who is absolutely, the bomb.com!!! I…read morehave only had a basic facial in the past. So I was a little nervous about the derma planing, never had that done before. But, Harley made me feel so comfortable and and so at ease, it was amazing! I was so impressed that I scheduled a follow up and probably will be on a regimented routine with her! Thank you Embody and HUGE S/O to Harley!!!!

Came here for the first time recently to receive the Summer Cool Down facial with Savannah and I…read moreloved working with her! She was fun to talk to and my skin looked incredible afterwards. The interior was very clean and feminine which just made it feel more fun. The only things that I think could be improved on are the music choice and the paperwork. I had checked in with someone at the front desk and they just went to the side room to chat with one of the other employees and it wasn't until Savannah came out that I was given several pages of paperwork to fill out. I had been waiting quite a bit for my appointment and it would have been so much more seamless if they had just given me that to begin with. Also the music choice was super bizarre - it was like early 2000's clubbing music which isn't necessarily the vibe I'm going for when I'm trying to get a spa treatment. Savannah is 5/5 but the front desk could definitely use some improvement.