1. Miranda Imelda R

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Upper Marlboro, MD

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Miranda Imelda R

3.0 (3 reviews)

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8 years ago

Great Dr. She is caring and thorough physician. I have been a patient for years with no complaints.

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11 years ago

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12 years ago

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Southern Maryland Medical Group - Front desk

Southern Maryland Medical Group

3.3(7 reviews)
5.8 mi

Been going to this location to see Dr. Rao over the last 5 yrs almost. I appreciate his efforts and…read morehis dedication to providing awesome services for his patients. But that's where the bar stops. The actual customer service can use some improvement. The front desk receptionist(older African American lady with glasses)needs to have a better understanding of how she speaks and the tone of her words. She's not someone that I would prefer to deal with when it comes to making appointments or just for general help. She won't even apologize for the mistakes she made have made and or show some sort of empathy. She thinks it's ok just to have mental lapses..I usually have a greater respect and understanding for older people no matter what color. But when you feel like your above or better than, I will put you in place respectfully. In my opinion she needs either training and or possibly another assignment that keeps her from dealing with patients who legitimately need help.

My first appointment with SMMG was last September in the Camp Springs Office, I was diagnosed with…read moretype 2 diabetes and let me tell you, this office of professional Staff was on it 1000%!!! Dr. Salman, Dr. Washington, Ms. Nicole Torain and the rest of the staff was knowledgeable, helpful, caring and understanding to my needs. This office got my health back on track and I am doing sooooooo much better now. If you are in need of care, I strongly recommend that you book an appointment with SMMG in Camp Springs, MD. Very Sincerely, Lisa R. Henderson Thank you SMMG, I appreciate you!!!!

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HB Medical & Wellness Care

HB Medical & Wellness Care

2.7(23 reviews)
13.2 mi

This place has gone to trash. I've been a patient here since 2018 and was honestly excited about…read morethis office. The front desk was nice welcoming and fun. The practice it self felt like home. My PCP was attentive to all of my questions and concerns. I got the best care I've ever received. However during and after the pandemic this place has become a complete disaster. The turnover for the front desk is base on students coming and going so when you call and put in requests they don't always make it to the right person. They've managed to charge me for things that we not done and appointments that were cancelled well in advance and will cancel your care if you do not show up regularly and then will put you under review to see wether or not they will reinstate you as a patient. I've never heard of such garbage. I pay my copayments I cancel in time so that I won't get a surcharge for not showing up so the fact that they continue to claim I owe for something I definitely do not owe is crazy business to me. I heard horror stories in the past about this practice and defended this place but now I'm here to let you know that if you go to this place be prepared to be played with when it comes to money. It's no longer warm and welcoming the waiting room is depressing good luck on your search for quality care though because this isn't the place I will ever recommend ever again.

I love Dr. Bipat, her care is spot on and thorough. However, you can rarely get through over the…read morephone and it is a significant dissatisfier. It is a plus that you are able to get weight management however the process is not ideal for those on a busy schedule. Everyone is quite nice in the moment however when it comes to scheduling it could be better. I have been given the run around and not provided clear instructions on the processes they have in place. Especially when all you're having is a telehealth visit. I wouldn't recommend this practice given these reasons and I will not be returning.

Miranda Imelda R - internalmed - Updated October 2026

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