Please heed warning coming here if you are reading this. There's multiple other areas in the area including Los Altos Vet right down the street. The doctor is so rude to his staff and is rude to the customers as well. You're lucky if he'll make eye contact with you. The staff themself are lovely. However I believe the majority of the problem stems from Wendy the office manager/ vets wife. I went here for 3 years and I'd say 9/10 every time I left I'd be irritated and in a bad mood. She ALWAYS upsells and she's just generally difficult and rude to deal with. In all of my life owning Pets and having worked with several vets I've never, ever, ever dealt with the level of frustration this place routinely subjects its patrons to. Want a simple nail trim for your pets? Get ready to get sold into an office visit and a shot or two. Anal gland expression? Good luck, they'll want to go thru charging you with microscopic slides each and every time. TLDR; this place should've been audited and likely closed down ages ago. Please retire. Our pets and your patrons deserve better. A smile and better office etiquette can go miles. There are places closer so don't feel like you're stuck going here. read more

This pet hospital is the best in the bay area! Dr. Kenton Taylor is the best doctor I have ever known. Our lovely dog Duke got very ill. Doctor Taylor and his staff took excellent care of our dog, treated him like a king! Nurse is very efficient and lady at front desk also very efficient. What I admired of doctor Taylor is his professionalism !! He was calling us every day to ask for our dog and worked day and night to save the life of our dog Duke. He finally referred him for surgery. Even a few days after the surgery Dr. Taylor has been calling me to ask for the health of my dog. Definitely, I recommend very much Dr. Taylor and his staff. read more

My beautiful longhair cat Ambrose is now 20 years old. Dr. Kenton Taylor has been treating him since 2004, and he is the only reason my fancy little kitty is still alive. Ambrose has had many crises in his long life. Over the years, he had three surgeries, a spiral fracture in his back leg, tooth extractions and dental care, a thyroid problem, and he has had many urinary infections. At this late date, Dr. Taylor often runs tests to make sure other old age problems are not bothering him, and he leaves me very detailed messges on the results. In fact, whenever I know he is going to call, I let the call go to voicemail so I can play it back. It's great to have the specific information Dr. Taylor gives me to keep Ambrose healthy. Last year Ambrose developed a spinal problem that affected his grooming. He has lots of fur, and he ended up with lots of mats because it was too painful for him to take care of himself. But Dr. Taylor took a radiograph and figured out why he wasn't grooming properly. He prescribed pain medication that has totally fixed that problem. Fifteen minutes after I give him a dose, I can literally see him perk up - his whole posture changes, and his tail starts waving happily. And no more mats! He is old, but he's a very happy kitty camper. Dr. Taylor also hires wonderful assistants who are skilled at handling the pets, and they are very friendly too. Wendy, who manages the office, knows absolutely everything about pet care -- and this year Ashley and Grecia are his terrific helpers. They are confident and competent with my kitty, and will probably be great vets themselves one day because Dr. Taylor is probably a great teacher. Dr. Taylor also took care of my previous cat Squeak from the early 1990s until 2009. Squeak was also about 20 when he got so sick that I had to let him go. Dr. Taylor not only gave him the shot while I held him and said goodbye, but he helped me find a way to memorialize him. I remember sobbing in the treatment room, holding my kitty for at least an hour. I've never forgotten that cat; he too was a wonderful companion, and he wouldn't have lived as long without Dr. Taylor's knowledge and care. Dr. Taylor not only has decades of experience, but he has a sixth sense about animals. He's not a warm and fuzzy guy with people, but he is with animals, and he's very practical -- he just treats them quickly to make sure they are not suffering too much when he has to get urine or blood samples, or scrape tartar off their teeth. He's very focused on his work, and he's not going to talk to you about anything but your pets, so don't waste his time. All vet care is expensive, and there have been some great very complex advances in pet care, so don't think he's making huge profits at the expense of the animals. I'm not wealthy, but I don't economize on caring for my pets. Dr. Taylor's care is totally worth it. When Ambrose had a hyperthyroid problem, Dr. Taylor referred me to a specialist in Redwood City for a radiation treatment - and just a few days of care cost over $3500. But that was the cost of the CURE. Ambrose is fine now, but he wouldn't even have had the treatment if Dr. Taylor hadn't figured out through expensive testing that my kitty's thyroid was threatening his life. You can't go wrong if you bring your pets to Miramonte Veterinary Clinic, but if you do need financial assistance, try Pets in Need in Palo Alto. I've learned from a friend that they are very nice people. I hope Dr. Taylor will still be around for a long time before he retires. A lot of pets are alive and happy now because of his expert, compassionate care. read more

Miramonte Veterinary Hospital - Veterinarians Near Me - Mountain View, California

DO NOT bring your pets there. This vet does horrible things on your pets without your approval because they simply want to charge you money. My bird had some minor eye irritation, we brought it there and a few hours later it died. No matter what we said, their explanation was that the bird was already seriously sick. This was definitely not the case, the eye irritation was quite minor and the bird was eating and chirping fine. Our family now is heart broken and no one can give our bird back. If you love your pets, do not bring them there. read more

Amazing place to take your pets. Knowledgeable and understanding to your needs. Everyone is really nice and caring. Highly recommend. read more

Miramonte Veterinary Hospital - Veterinarians Near Me - Mountain View, California

I took my two parakeets to there for emergency.Unlike my regular exotic vet, they didn't push me to do more tests or medicines on my birds. I wished I could have taken my hamster there first, maybe he wouldn't have died for malpratice and over medicated by his regulare exotic vet.... My heart is broken... read more

My friend showed up early to her appointment, but her guinea pig had passed away en route to the appointment. They immediately re-booked the spot with someone else right in front of her, and then refused to refund the deposit as if she missed the appointment. "Yeah dead guinea pig, sucks. Thanks for your money." - Miramonte Veterinary Hospital read more

Additional Follow-up to response of: When first seen on 6/23, Sparky had swollen eyelids and face oozing pus, loss of hair and crusting over her body and red skin everywhere. She was a poster child for animal abuse. First statement is 100% accurate, if you are a Vet, but for all the average people, hair loss and redskin was due to scratching of an itch and I came in also because her eyes were watery. Again, normal persons observation. Don't have time to waste to address all the other inaccurate statements made but I'll let the readers decide who to believe. For me, A good business will take negative response and see what they can do to improve the rating not bribe the customer to remove it. Yes, I still have the actual recording you left. Also, an ethical person, if the statement of abuse was true would have called the proper authorities instead of profiting from all the treatments and only bring it up after 2 months when they received a negative review. There is a reason for all the one stars and again, the readers can decide what to do. read more

We took our 4 month pup in for her last set of shots and chip insertion. The doctor and staff here are very helpful and they run a busy office smoothly. We did ask a lot of questions (wrote down ahead of time) and got good answers in raising our puppy. Pet care is expensive, but this money is well spent. read more

Miramonte Veterinary Hospital - Joan Wayne, 4 months. - Veterinarians Near Me - Mountain View, California

Over the past 20+ years, Dr. Taylor and Miramonte Veterinary Hospital staff have provided outstanding care, understanding and compassion for our beloved pets. Our animal needs have run the spectrum from behavioral issues, eye infections, skin lesions, intestinal issues, seasonal allergies, teeth care, cancers and autoimmune illnesses. Dr. Taylor has been able to diagnose our beloved animal's problems and provide solid plans of care. Staff are patient with our high energy dogs and considerate with our cats around other animals. Our Labrador is always excited to see McBill their Amazon Parrot. The examination rooms are clean and secure for our pets. When it's time to take our pet home, we are given clear care and medication instructions. If we are unsure about anything, a quick call to Miramonte Veterinary Hospital where the staff are happy to help is always comforting. We are so thankful for having Dr. Taylor and all the vet staff at Miramonte Veterinary Hospital care for our dear family animals. read more

I met Dr Taylor over 25 yrs ago. He was an amazing vet to our 1st lab Tova for 10 yrs & he gently helped us at the end of her life due to cancer. Dr Taylor cared for our 2nd lab Buster & I wish we could still have him care for Buster, but we moved to Marin. We have tried several vets in Marin, but none of them hold a candle to Dr. Taylor. We love him & our 2 yellow labs loved him for over 12 yrs! read more

Dr Taylor does not care about your pet. He should look for a different occupation. He just wants to keep doing tests. Very poor communication about diagnosis. He yelled at his technician "PUT THE CAT IN THE ROOM!" read more

I would only come here if it's an emergency and you have absolutely no other course of action. You are just a dollar sign to Dr. Taylor and Wendy the receptionist. Putting my cat down here was the worst euthanasia I have ever witnessed. My cat was still lucid and making unhappy vocalizations, there were no checks to ensure the sedative had taken effect (the sedative which they consider optional for an extra charge in the first place) prior to injecting the Euthasol. The experience very much traumatized my family. Most of all, I wish I had done better for my cat. They would not send over records of tests (which I had paid for and requested to have emailed asap) so that I could get a second opinion elsewhere. They gave them to me when I came back in person. In the lobby, they had multiple cages of juvenile cats on display for adoption and were not providing them 24/7 access to food/water/litter boxes because it would 'make a mess'. I was there for a cumulative 6+ hours over the course of two days and the cats did not have those essentials available. The vet techs were professional and helpful. Despite that, would not recommend this facility. read more

It is highly recommend to stay away from that place, where Vet and assistants are not just unfriendly but real jerks, blockheads. The Vet, Dr. Taylor, doesn't let clients explain what the pet has, he yells and shouts at clients menacing to dump the pet. Who does he think he is? Despite he is highly paid, doesn't do that job because likes animal, he just likes the money from your wallet and doesn't care for your pet. It is a cove of dishonest people, Vet non just included but first one. He suggests tests, charged hundreds of dollars, that at the same he says are totally useless... why? Only to steal money from you. Estimates of less of $150 end up over $300-400 when one pays. Need any post visit advice on the phone? Yes, they can do that, as long as you pay $92 for a phone visit - may be for only 3 minutes! The Vet tortures animal with substances that they reject but are forced to take; a normal doctor can't do that because the patients can talk and complain... animals cannot talk, only their owners can. There is no pity, no compassion for animals, only a seek for money. That place should be closed and that Vet license recalled. read more

As for everyone else posting, I would have to agree I believe this hospital is in it for the money. There have been instances where I appreciated the work and it's easy to get in there last minute, but my dog is absolutely terrified of going to this vet. I have heard Dr. Taylor yelling at his staff and they never seem to last long because they are always on edge (I would be too if I was treated that poorly). I wish I could say I enjoyed taking my animals here but after switching out vet and realizing how much I was over paying here, we will not be returning. read more

I've been taking my animals - dogs, cats, rabbits, chickens - to Miramonte Vet. Hospital since they opened about 25 years ago. My animals have received excellent care there which has run the gamut of routine shots and exams to surgeries, emergency visits and end of life care. Dr. Taylor is a real animal person, knowledgable and caring. He is good at explaining complicated diagnoses, options and treatments and always follows up to see how my animals are doing. The staff are helpful and kind. read more

This is the best veterinary hospital I've been to hands down. This is what sets Miramonte above the rest: When it comes to Dr. Taylor this man really cares about the animals. You know your pet is in good hands when you give him to Dr. Taylor. The staff there is very nice and genuine. They are willing to help and answer any questions you have. My dog Beacon had an emergency situation. And Dr. T made sure I knew he was going to be okay. Now that he is fully recovered it really helped having that reassurance. In the past I've left other Vets with a lot of unanswered questions and still worried about my pet(s). I fully recommend this hospital. I wouldn't want to take my dog anywhere else. Keep in mind I wrote this review after many visits there. I feel as if many of the people writing bad reviews had one bad visit because they didn't get their way. read more

Miramonte Veterinary Hospital - Beacon at Miramonte in good spirits thanks to the wonderful staff there! - Veterinarians Near Me - Mountain View, California

Dr. Taylor has seen many of our rabbits and many of our dogs over the years. He is a fantastic, thorough, thoughtful man who clearly "speaks" animal. read more

Took my ball python here for wheezing, Dr. Taylor said "it looks like something dry (in his nose" he then gave me drops for his nose and medicine for a respiratory infection even though it was clear he did not have one. So now i've found myself in the predicament of attempting to pull out stuck shed out of my snakes nose due to the vet being incapable. Especially after seeing so many others reviews that did not have a good experience it's only fair that I find a better person to care after my animals. read more

SHAMEFUL. Insensitive, disconcerting, disappointing, terribly unsympathetic and poor service and support. My young 5year old cat unexpectedly collapsed. Two days earlier the neighbor's cat who was also treated by Dr Taylor past away. The two cats had played together regularly. Veterinarian Dr Taylor would not take my call to help me understand what happened. The receptionist said maybe my cat was 'hit by a car"; my beloved furry family member was an indoor cat. I never received a condolence card or at minimum a single word of sympathy from the office. NOTHING. I did receive a condolence card from the local shelter where I had originally adopted my rescue. Miramonte told me "Well he's gone, there's nothing to do." To top it off I just recently got a "our records show your cat is overdue for an appointment" postcard in the mail from Miramonte. TERRIBLE!! read more

Dr Taylor is so rude to his staff. He was a decent vet for our cat, but on our last visits before our cat passed, I witnessed him be verbally abusive to his assistants and other staff. So unkind that I will never return to this vet again. Sadly, it is the closest vet to our home, and we now have a dog, but we travel to other vets locally. The weekend my cat was passing away, we were told that he needed a battalion of costly tests and intravenous IV to rehydrate him only to discover on day 3 that he was just old (18!) and his kidneys were failing (we already knew that). My cat was miserable as were we, so we took him to an emergency vet in PA to have him put down. This was 6 years and $1000 ago. It's a sad ending, but our cat was very loved . We miss kitty, but we now have a 6-year-old doggie. read more

My animals are the heart of my life. I am so thankful to Dr. Taylor and his staff. I have been bringing my cockatiels, Mario and Cutie, here for years. I once brought Mario on a Saturday when Dr. Taylor was leaving for the evening. I told the receptionist that Mario needed to be seen right away and she told me to rush Mario over. Dr. Taylor waited so he could see Mario and indeed saved my beautiful Mario. Dr. Taylor is not sweet, warm and fuzzy but he is courteous, professional and always gets to the heart of the matter. What matters to me most is that he is thorough and Incredibly skilled. Not only that, he cares about the animals and it is apparent. Most recently, I brought in my 2 year old golden retriever, Simba, to be neutered. He had a cryptorchid so I was a especially nervous about the surgery. The surgery was a success. The first night after the surgery, Simba was in great discomfort and crying. However, the next day he was chipper and feeling a lot better. He quickly recovered and within a week he was wanting to play. Of course I could not let him since he was still recovering. It takes 2 weeks before full recovery. My Point being, a cryptorchid is always a very serious operation but Dr. Taylor did such a wonderful job and Simba recovered within a week. And of course, Simba wasn't happy with the cone of shame but he had to wear it until the two weeks were up. Now, I say all of this because in the past I have been to so many, so called, reputable Veterinarians in the Valley, but in my opinion, Dr. Taylor is the best. I am just ever so thankful to Dr. Taylor as I know I can always count on him to keep my babies in health and well-being. My animals are my life and I know they are in good hands in Dr. Taylor's care. read more

Miramonte Veterinary Hospital - Veterinarians Near Me - Mountain View, California

My bunny was having seizures so I took her to get checked out. Dr Taylor and his staff were very friendly and handled my bunny with lots of care and kindness. She got lots of pets from his assistant while he was examining her. Dr Taylor was very gentle and purposeful of his handling with my Snow and he was informative as well. Overall I think Snowball actually enjoyed the experience & we will be going back when we need to read more

Miramonte Veterinary Hospital - Veterinarians Near Me - Mountain View, California

I think Dr Taylor is great with animals and good with humans who bring their animals in, but he's terrible to his staff. I've made excuses for him too long. I will not support a doctor who snaps at and blames his staff of highly competent and wonderful women. It's embarrassing and childlike behavior and I'm glad I won't have to see it again. read more

Dr. Taylor was our family vet until I left the area in 2017. He cared for all of my pets and many times he or one of his partners saved my pets' lives. He's a skilled surgeon and a knowledgeable and compassionate doctor. He cares about people and their pets and he is a perfectionist. He keeps kittens and young adult cats available for adoption in his lobby and so many are adopted so quickly! Such a great thing to rescue these kitties! I really miss Dr. Taylor and the partners he's had over the years. Most vets really care for the animals but Dr. Taylor truly goes above and beyond. read more

1. The doctor was rude to the nurse girl and yelled at her. I had to persuade myself that I didn't want to become involved. 2. The doctor had my pet prolapse in order to get a stool sample. 3. When the doctor checked the dog and told me things, he mumbled quickly in a low voice. There is no interactivity. I won't be able to ask a question unless I stop him. 4. After the testing, there is no email or SMS report. Only a phone call. I spent around $400 on the vaccination and exams. 5. I received no email, SMS, or other type of reminder after calling to schedule an appointment. 6. I'll pay $80 in advance when I book the appointment. I was warned that if I am late, my pet will not be treated and my $80 will be forfeited. 7. Following the $400 immunization and tests, he demanded $80 for a $30 Surolan the following day. read more

This man told me my puppy needed to have a baby tooth removed, BABY! As if they won't fall off on their own. From my experience, he will try to take advantage of those he thinks don't know any better.. better luck next time, Sir He's really redundant, and had I owned a dog before- I'd have caught all this before my second appointment. Luckily, I only went there twice. The ladies at the front are lovely and very helpful , though! read more

Do not take your pets here. The way my rabbit, Wilbur, was treated here was horrendous. We brought him in for what we thought was a bladder infection, but after the doctor ran bloodwork and gave him an x-ray we were told that he likely had GI Stasis, meaning his body wasn't moving food from his stomach to his intestines normally. The doctor prescribed him antibiotics and other medications to help get his stomach moving. We were given 5 different medicines, 4 of them being injections, that needed to be administered, in total, 9 times a day in addition to us needing to force feed him liquid food since he wasn't eating. Over the next two days Wilbur's condition did not improve as he had not resumed defecating. I called the vet, informed him of this, and made an appointment to bring him in that day. When the vet walked in it was clear to me that he didn't care about the animals he treats. He gave my rabbit a full check up and repeated everything he had said during the first appointment, like it was the first time Wilbur had been there, and then repeated that it could be GI Stasis. He wanted to give Wilbur another x-ray and prescribe him more medications. He also suggested that I should bring him in every day for fluids. I declined the additional x-ray as the doctor gave no indication that it would have shown anything different nor did he give me any reason to believe Wilbur did not have GI Stasis. The next day Wilbur was very lethargic and uncomfortable. Before his fluids appointment I was told that feeding Wilbur remained the most important thing in his treatment and to feed him before bringing him in. Under this advice, I force fed him 3 syringes of food that morning thinking I was helping him. However, as Wilbur was being returned to me at the end of his appointment, the doctor instructed me to absolutely not feed him any more until he began to defecate like usual. The doctor knew the entire time that he wasn't defecating and still had me force feed my poor bunny until he was so full he could hardly move. I took Wilbur in there on what would be his death bed and all they did was give him fluids, tell me to stop feeding him, and send him home. The next morning it was clear that Wilbur was dying and needed to be put down. At this point I was extremely disappointed with the way Wilbur and I were treated but I just wanted him to stop hurting. I called as soon as they opened and made an appointment to put Wilbur down. I would have been willing to look past all this if my Wilbur was at least able to go out in a dignified way but that is not at all what happened. The doctor came in with 2 nurses and instructed them to restrain Wilbur. Wilbur was turned, rotated, & flipped roughly, so much so that he began to make audible sounds of discomfort and pain. The way the doctor handled him while trying to find a vein was extremely unprofessional and just cruel. Wilbur was screaming in pain from the positions they were putting him in and nobody seemed to even care. The nurses looked so uncomfortable and the doctor yelled at them to restrain him harder so I don't even blame the nurses. I just stood in the corner and watched in horror as this all happened. He didn't explain to me what he was doing until he couldn't find a vein. He explained that he was going to give Wilbur a sedative that would make him calm and sleepy so that he could then complete the euthanasia process by making the injection directly into his heart. The doctor gave Wilbur the sedative and said "Let her hold the rabbit" and then left the room. Wilbur did not become calm nor did he fall asleep. He died in my arms twitching and squeaking and gasping for air as his heart gave out from all the pain he was just put through. I sat in that empty room for 5 minutes watching my bunny die in my arms. I sat there for another 5 minutes holding Wilbur before the doctor came back and tried to find a heartbeat. I knew there wasn't a heartbeat. The doctor gave him the shot to complete the process "just in case" and sent me on my way with not even a single word of sympathy. read more

I have a bun. I have a different vet I go to that includes exotic pets. I thought my bunny was going through GI stasis one day and based off information I've read, I wanted to get him to the vet ASAP. Unfortunately my regular vet was booked and most emergency vets don't have knowledge of exotics and charge a lot. I started calling around all the exotic vets The House Rabbit Society has listed plus a few googled. I called about 14 others that couldn't for some reason or another but they took me in that same day. I'm very happy about that because I was in distress thinking I might lose my bun. My bun got treated, was given medication, and the staff was nice to us. That's about as positive as it gets. Why not 5 stars? Other people are right. They charge a lot and for any reason they can. Each time they suggested something I'd ask for an estimate and have them break it down. As someone with not a lot of money, this was important so I would be able to get the right amount of money in. One time they did a mistake and were off by a significant amount. I tried disputing it with them letting them know that's not the information I was told. Clearly they added something in without telling me. I'm assuming she is an owner of the establishment (older lady) and she didn't give me an answer but more of a "it is what is" and hushed the employee who tried to help me. I let her know that was unprofessional and to be more accurate or at least let me know what changed but she ignored me. The employee later apologized, which I think is absurd that she was the one apologizing when it should've been her boss. Anyways, the medicine they provided me was horrible. I noticed my bunny got a bump in his back in the area where his shots were normally given (he had 4 meds, 3 intravenous given on his back and one oral). My fiancé and I thought it was weird so we checked it out and to me it looked like there was a hole in his back, a significant one. So I took him to our regular vet ASAP. The vet took him in, checked him out, came back out. She was holding a piece of his skin. The medicine literally KILLED his skin!!! How is that ever ok?! As much as I wanted him well, I don't want to give him medicine that will harm him. Thankfully he had new skin already coming up, the dead skin was like a scab at that point. I still feel awful about not knowing and giving him such medicine. I'd say, take your bunny elsewhere. Not worth it here, especially if you're not swimming in money. read more

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Since I got my rescue dog last year, I've taken many trips into Miramonte Veterinary Hospital. I am always met with warm greetings from the staff and especially Wendy. They are very attentive and responsive. I was so impressed at the care and knowledge of Dr. Taylor. He was very kind to me too when I needed to understand my dogs problems. Thank You Nancy M and Buckly read more

Cash machine - that's how the Doctor sees you. I took my dog in for a simple skin infection on her cheek. I was joking to my daughter that we will come out paying no less than $500 and that he would sell us flea and tick medicine. Sure enough everything I knew was true. $600 check, expensive flea medication check Apart from the fleecing machine that is this practice, they were just very rough with the dog. I offered to hold my dog but instead they wrestled her to the ground. I regret going to this vet. Never again read more

Even though dr. Taylor has a license from UCLA doesn't mean he gets to treat his employees, his wife and the pets like garbage. He yells at his wife Wendy and the technicians in a very mean and nasty way. In turn, While waiting for my appointment I have witnessed Wendy treat ing their new receptionist in the same nasty mean way. I guess if the doctor is yelling at his wife - the wife needs someone to vent on as well - The poor Receptionist. I hear they burn through employees and that's why they pay them so well because they get treated like trash. They have a 32-year-old parrot named Bill who squawks endlessly which Hurts my ears While waiting in the lobby. Why do they subject clients, employees and phone callers to this aweful bird squawking ? They do not take Bill home but rather put him in a waiting room in the dark even on weekends or holidays. wendi told me he's a pet but actually he's there prisoner!!! They even bring their black puppy lab into the office and lock him in the cage the entire day and without exercise! Their technicians confessed they loathe the owners In every way from appointments to treating their pets roughly. They do not allow pet insurance or clients to use third-party pharmacies like chewy.com. They don't care if their pharmacy is charging 35% more than allowing clients to refill at Costco or elsewhere. It's all about money to them. They even have a black lab that they keep in a kennel every minute they are working. I think this couple are in this business to be mean to animals and to their owners. Rethink about coming here. Only four people work here. The married couple suck but the two technicians are gold. The poor receptionist had to deal with Wendy venting her husbands frustrations. They go through receptionists like a mill. Wendy needs to get a real job instead of acting like Dr. Taylor. Wendy embarrasses herself by not getting a real job. Also, i personally witnessed Dr Taylor being mean to a black sweet cat during an ultrasound and slammed this kitty down on the table - no wonder pets hate coming here!! They (Wendy) does NOT care about faxing or emailing your records over. read more

They aren't very nice. I had to explain several times that I had 2 dogs and was sending over records for both (even though they were seeing 1) so I didn't have to do it again when I brought in my other dog. Wendy was so rude about the whole thing. The doctor wasn't very friendly either. I won't go back read more

Brought my Westies in for their yearly exam and vaccinations. Staff was courteous and thorough. They brought up some new flea protection products that I found informative. read more

Miramonte Veterinary Hospital - Exam room. - Veterinarians Near Me - Mountain View, California

Wendy at the front desk is the worst receptionist I have ever encountered. I have gone to this vet for over 5 years and have never had any issue with Dr. Taylor. He seems to care about the animals and do a good job. The issue is the receptionist is incredibly rude and consistently will try to overcharge you/upsell for unnecessary exams and tests. For example, today, I called to get a rabies shot for my dog at which point Wendy says I need a annual exam. I tell her we just did one in June. She says wel that's just how it works. I then told her about the expierence I describe in the next paragraph. She then put me on hold for 15 minutes at which point I hung up. I found this especially frustrating as I had scheduled an appointment and then gone in to get this procedure done in December. When I went in, the same receptionist, Wendy, had me wait in one of the exam rooms for 30 minutes then asked if I could just leave my dog there and then pick him up in a couple of hours. I said I'd rather just bring him back when they had time to see him. She said well let me check with Dr. Taylor at which point she left me in the waiting room again for another 30 minutes until I finally left. I only tried to reschedule again today so I could get these last shots and then go to a different vet. Wendy is so bad that I have instead just decided to take my pets to a vet where the staff is not disrespectful and condescending towards their clients. read more

We've been taking our Labrador Retriever rescue dogs to Dr. Taylor for over 20 years. He has always been kind to our dogs, he's knowledgeable and caring and patiently explains what's going on and our options for care. He and his staff are responsive and show great love of animals. We highly recommend Miramonte Veterinary Hospital. read more

I have two words for you: ANIMAL ABUSE! My mom took her little dog in to be "put under" to have his nails trimmed becasue he gets too freaked out and crazy. She took him to Miramonte Vet Hospital for that proceedure. She was VERY clear that he was there becasue she would not DARE try trimming his nails while he is awake, even though he trusts her completely, as they are best friends. Once she dropped him off and they went over what was to happen, she was told to come back in the afternoon to pick him up. When she returned to pick him up, they said that they decided to not put him under becasue he seemed like he would do 'ok' without. Not so!! While they tried to trim his nails...he did indeed freak out & fell off the table.....cutting the corner of his eye, 1.5". They had to shave the area on his face around his eye. He was SO scared when my mom returned, he has since not left her side.....for 5 days straight. This was ultra tramatizing to him! My mom asked why they did not listen to her, as to what he needed to accompolish a simple nail trimming. oh...they also asked her to pay for the treatment! WHAT? Pure animal abuse! DO NOT TAKE YOUR BELOVED PETS HERE! read more

Let me just start by saying to you... Stay far far away from this clinic. I went to this vet to treat my dog for pancreatits. Over the course of two days, I spent 1600 dollars, and the only thing I had to show for it was some take home meds. The front staff was remarkably rude and unknowledgable. She was in the lab close to closing time, and the rude rude front desk kept reminding me how much she wanted to go home, especially since her boyfriend was waiting. I was going to get charged after hour fees because they were not going to finish in time. When Dr. Taylor came out-- he is the owner i believe-- he very coldly said that she may die unless we bring her back in the next day, run the same tests AGAIN, cut her open, and treat her with this and that. Then he shrugged his shoulders, turned then walked away, no goodbye, no nothing. Then the clerk gave me the bill. Before he knew I was on a budget, he was "acting kind"... then once I denied different procedures that I knew for a fact were unnecessary, he came out cold, and uncaring. They continue on insisting to bring her in to keep her overnight and so forth, but in reality, there isnt even anyone there overnight with the animals!!! I wasted 1600 dollars for some anti-biotics. In turn, I went to Murphy Vet Clinic in Sunnyvale. They were abolute ANGELS! They assured me that they would do all that they can within reason, and be very blunt and honest. Well, it turns out that my pup did not have liquid in her llungs, and did not have bacteria in her lungs also. Their consistency to insist on taking her back for the pancreatitis was unreasonable because they said it was something that could be treated at home. They fit me in the moment I called for advice, they took a thourough examination which was not even close to the huge bill that Miramonte gave me. They sent her home, and assured us she was in good shape. DO NOT GO HERE. IF YOU ARE INSIDE, TURN AROUND AND RUN. read more

Way too over priced. I highly suggest you check out nine lives foundation in Redwood City instead. They're a nonprofit shelter and their resident Dr will do all she possibly can for you. Of course, this place I'm recommending is only for cats.. I have a kitty. I have no idea why they estimated $800 to diagnose a small lump on my cat but I was charged only $100 for the lump diagnosis by another vet. It's just ridiculous. read more

Update: Dr. Fan left in January 2013, apparently. I had my dog at Miramonte Vet recently for a nail trim and they gave her a quote for a teeth cleaning for over $600. She's a big Doberman, and this requires general anesthesia, so it tends to be expensive. More recently I had to take my dog to a vet in north Fremont for an X-ray, and while we were there, they quoted me a flat fee for teeth cleaning of $95, inclusive of everything including general anesthesia. I can't help but feel like I was getting ripped off at Miramonte. I just had them send my dog's records to my new vet in Fremont. Without Dr. Fan and with expensive prices, I'm changing vets. To be fair, the staff at Miramonte have always been kind and helpful, and they gave good care to my dogs. I always felt like I got the best care from Dr. Fan and she was wonderful. But whenever I had to deal with Dr. Taylor, he always recommended very expensive interventions. read more