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    Mirage Wine and Spirits

    4.8 (4 reviews)

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    7 years ago

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    4 years ago

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    3 years ago

    Charvion Fenton was very helpful in finding a bottle of bourbon I was looking for. Will be back soon!

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    3 years ago

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    Ruler Foods - Ruler e-gift card printed out.

    Ruler Foods

    3.6(7 reviews)
    1.3 mi

    One of the cashiers is quite unfriendly. I avoid her if possible. Too bad she works for the…read moreclosest to me.

    I liked Ruler grocery stores because they're part of the Kroger family but the Ruler store in…read moreFairview Heights Illinois was not a good experience. I went there on a weeknight, about an hour before it closed at 9 pm and it was very dirty and unorganized. It's a fairly new store so it should have been cleaner or better maintained. I understand that any store can be unorganized on certain days but wasn't impressed with how cluttered the store was, however, that wasn't the main issue I had. My main issue was with the store manager regarding an e-gift card I wanted to use. I purchased a $100 gift card for my aunt for Christmas 2024. She printed it out and used $66 of the card two months before I attempted to use the remaining balance. There was still around $34 balance. My aunt gave it to me to use the remaining balance. There shouldn't have been any issue when I tried to use the e-gift card. The card was not expired and being that my aunt used the same piece of paper just a couple months before, that has the code and card number and PIN on it, it was still good, but the store manager was rude and refused to honor it. I asked her if she could try scanning the e-gift card after my groceries were scanned but she declined and said that everything needed to be printed out where it says, "Redemption Instructions" and "Terms and Conditions." According to the manager, since it didn't have that information printed out, she refused to accept it. I told her that's irrelevant because it has the code, the card number and PIN but she just shook her head and told me she's not honoring it. I called customer service a few days later and the e-gift card is still good and should have been honored. I'm giving a 1-star review because of the manager's bad attitude towards me. I was nice to her, but she wasn't friendly to me. She was condescending towards me. I'll go back to the same Ruler again soon, knowing that the card is still good and attempt to use the remaining balance but most likely, I'm not going to bother with Ruler again because of one very rude manager. Ruler lost me as a customer because of a rude store manager. Had she been nicer and just tried to scan in the code to see if it worked, then most likely there wouldn't have been an issue.

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    Ruler Foods - Fairview Heights newest grocery store, Ruler Foods

    Fairview Heights newest grocery store, Ruler Foods

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    Mirage Wine and Spirits - beer_and_wine - Updated May 2026

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