I don't usually leave negative reviews, but the visit here was very upsetting. This was my first…read moretime coming to this location, and you don't have to tell me twice not to do something. I asked for my previous acrylics to be soaked off, a fresh full set, cut short, with bubble bath polish. The tech told me bubble bath would not look good, and I should pick another color. Mind you, I've bubble bath so many times that I know what it would look like on MY HANDS, but whatever, I entertain it and choose another color, she tells me that color is not gonna look good, so I pick a third color, and guess what NOT GOOD ENOUGH for her, so finally I just said give me French tips. I'm annoyed at this point. She then tells me I just need an overlay, no tips (whose nails are these?? Mine or hers, cause I don't know) THEN after all that I told her my polish was coming up, and she told me that my ring did it (yea, I never took my ring off, so I don't know how that happened) she put some lil polish in it and sent me on, even tho I know she didn't fix it right. She then charged me $105 for my nails and my 7 year old's polish only! I asked her to see the breakdown BEFORE I paid and she said "I'd see it on the receipt" NO MA'AM, I want to see why NOW. She charged me for an acrylic full set instead of an overlay, and said they are the same price (well why you didn't give me what I asked for then?!) THEN charged me $15 for the French tip, and $15 for the soak off, and when I asked her why it was so much, she said "no no, it's $5" and went back to fix it, but tried to rush through so I couldn't see the breakdown. I know I was still overcharged, but I paid it, and Not even 20 min after I left, guess what? The polish came off. I'm just beyond ANNOYED, I will just go back to my original shop.
Update: I called the nail shop the next day and asked for prices, and was told my set should have been $55 with no additional $15 fee, so I went back and spoke with management, and the tech tried to say my daughter got a design when she didn't. I'm over this place. I got my money back, but it was a hot mess of a situation.