I had a very in-depth hearing test done by an extremely knowledgeable young woman…read more I can't say enough about the kind and courteous office staff. I've been going to this small office for a while now and have never been sorry. This Small business is comfy and very up to date.

This was my first experience with Hearing Aid Works. Brena Brennan was absolutely wonderful. I'm…read morevery impressed with what they will assist with. I've never had that before with any other local places. She took the fear out of me to wear Hearing aids. I highly recommend for you to go to this establishment.

I looked on Google for information about an audiologist in the area. Fingerlakes Hearing Center was…read morelisted with such wonderful reviews. The doctor was thorough on everything and the testing equipment was up to date. Very friendly and caring office also. Mary Palmer

Nothing but impressed with this business. My parents are both patients there and the staff goes…read moreabove and beyond to accommodate their needs. Dr. Harry is very patient, a great listener, responsive to the individual needs of his patients, and very thorough. He is professional while also being very relatable. I feel comfortable knowing that my parents are under the care of a doctor and his staff who are so capable and caring. I would highly recommend this business. I would give the six stars if I could!

Locally owned and operated, welcoming and very professional, highly recommended them. They even…read morereferred me to another group when they discovered my insurance offered hearing aid coverage that they didn't have a connection with.

From the owner: You will receive excellent hearing healthcare with Best Practice Guidelines from our experienced…read moreaudiologists. Our service to you continues past hearing aid fittings, and we continue to work together so that you are hearing to the best of your ability and meeting your lifestyle demands. Only OUR patients can receive the Virtual Environment fittings or Peak Hearing Program - for people who need alternatives for OTC or TruHearing. We have an on-staff tinnitus expert. Purchase tv amplifiers for streaming media. Easy to reach, ground-floor suites for easy access from parking. Our two locations are an easy drive from anywhere in the Rochester, NY region - Irondequoit, Pittsford, Fairport, Palmyra, Penfield, Webster, Henrietta, Rush or Avon.

I have had hearing aids from my insurance companies PPO. They had some drawbacks but they were…read morecheap and I did not know any better. After hearing rave reviews from trusted friends I decided to reconsider Finger Lakes Hearing Center's recommendations. I bit the bullet and purchased the hearing aids they recommended. I an SO GLAD I DID! These new aids are awesome! Indoors, outdoors, with eyeglasses or without, in restraints, watching TV, outdoors hunting, fishing and birdwatching, even on windy days! They are is comfortable and effective that I put them in in the morning and leave them in till bed time. I am hearing things that I have not heard in decades. Love these aids. The staff at FLHC are the friendliest, most concerned, easiest to work with professionals that I deal with anywhere. Easy to give FLHC 5 stars. They deserve 10 stars.

I went to Finger Lakes Hearing Center for difficulty hearing on the phone and also suffered from…read moretinnitus. The hearing center fitted me with moulded hearing aids which are comfortable and hardly visible. The hearing aids also have blue tooth and a tinnitus masker which sends a frequency which cancels the ringing due to the tinnitus. These hearing aids have greatly improved the quality and comfort of my hearing. The hearing center handled all the testing, fitting, set-up and insurance issues with courtesy and professionalism. I highly recommend Finger lakes Hearing center for similar or any other hearing needs.

Fantastic, honest, helpful service. I first met Dr Anzalone…read more7 years ago and found her fantastic. She was honest in her examination & evaluation of me and never tried to sell or upsell me. I was impressed. When my needs increased, I sought her out to find she now owner her own business. I made my appointment since I knew I'd put off hearing aids long enough. I was seen by her associate Dr Juliet Stuber who was delightful. She was extremely thorough and slowly & carefully went through my evaluation, testing and comprehensive overview/explanation. She never once ever even mentioned it was time for hearing aids, but rather allowed me to make my own decision etc. i had done a great deal of my own research before this appointment and interviewed many hearing aid customers / patients. We discussed brands, types and features of several type & models and I went with the company my own research suggested. Dr Stuber explained the type & brand were perfect for my hearing loss. NO PUSH, NO SALES PITCH, no pressure, just simple, old fashioned guidance & direction. I'm confident in my choice of company, doctor and equipment. I'm also confident Dr Stuber will guide me through the transition into hearing aids 2026. Thank you / Respectfully, Paul Clapper

Easy and efficient great staff know what they're doing I was able to get an appointment as soon as…read moreI needed

Let me start off by saying that I recently had a bad experience with a hearing aid "place" that I…read morewas not happy with and swore I wouldn't go back. My father is 88 and has terrible hearing so that is not fun as it is, but dealing with people that just don't care and are looking out for their wallets makes it even worse. With that being said, I was not looking forward to finding another place to go. Since his hearing aid was a $1600 purchase 7 months ago we kind of had to find a place that deals with that brand so we were a bit limited in options. His hearing aid started beeping and we couldn't make it stop, so we had to find someone to help with it. I called Southside and the woman answering was just so nice and helpful. I explained the situation and told her that we really needed this hearing aid serviced but also would like to have my dad in to be seen to see if they could help him more. She said of course, drop it off and we'll see if we can fix it and in the meantime we'll set up an appt for him to come in. Not only did they see if they could fix it there but she called to see if it was still under warranty with the manufacture for me. Unfortunately they couldn't fix it there so they sent it out for us, this is even before my dad was even an actual patient of theirs. We went into the appt and the audiologist was extremely friendly and instead of yelling at my dad and treating him like he is an idiot she leaned in much closer and just spoke directly into his ear and to him like a human being! I know this should be standard and I probably should expect this but its not standard, the last guy just yelled at him in this condescending tone like he was stupid from across his big important desk. We did the hearing test and she spent like 40 minutes on it, taking her time to check everything. My dad is pretty basically def in one ear and hasn't heard out of it since he was 17. She hooked up her testing equipment and told him she was still going to test that ear even though he said it was "dead" and he actually heard out of it! I don't think that he will end up being able to hear out of it normally anyways but just the fact that she tried and spent the time and he heard something was awesome! I actually teared up a little...I know, sound silly but it was a bit unexpected when I saw him so surprised he could hear even a slight sound in the ear he hasn't heard in over 60 years. Anyways, she is wonderful, professional and you can clearly see that she cares about her patients and I truly appreciate that. She didn't hesitate to say she thought he should see a ear, nose and throat doctor and they may be able to do something more for him, but she would definitely see what more they could do with the hearing aid side of it. The receptionist was very accommodating and sweet. I am so happy we found them and would absolutely recommend them to anyone needing an audiologist.

From the owner: We are the only Audigy Certified hearing care practice in the area. We earn this certification by…read moreproviding premium hearing healthcare, including hearing evaluations and other diagnostic testing for patients of all ages, hearing aid sales and service, and custom hearing protection. Our audiologists each have over 25 years of experience in the field, making them experts in helping you along, no matter where you are in your hearing journey!

This is our second experience with Clifton Springs Hearing and we were very pleased with both the…read morereceptionist Sondra Gifford and our audiologist Kelly Hurd. Both of these ladies are true professionals. Kelly was very thorough in explaining every step of the process from the hearing test to the workings of the new hearing aids. My husband and I highly recommend CHS and these very nice ladies. Thank you Kelly and Sondra.

This place has better prices($500 cheaper) than my previous hearing aid review. They include 3…read moreyears of batteries and the manufacturer that I chose had an option of 2 accessories to choose from that the previous place didn't offer to me. They are nice and a family business.