I've tried two different brands of hearing aids, from the ENT clinic across town. Thought I'd get the best hearing aids, and the best service.
I was wrong.
Upon being referred by a friend, I went to Miracle Ear. Not a fancy clinic, but a store front next to Bravo Burritos. I thought to myself, "This has got to be a fly-by-night outfit."
Again-- I was wrong.
The STAFF there are truly caring. They know what they're doing. To them, you're not just another appointment to get out the door so that the next could shuffle in. Todd & Lisa Lau REALLY TAKE THE TIME to listen to your needs and interests, and REALLY care that you are satisfied, and that you have the BEST hearing solution that is humanly possible.
I am a singer--more than a hobby--a HUGE part of my life. For the past five years or so, I've had more trouble than usual hearing pitch, which is essential in barbershop harmony, when you have to harmonize precisely with three other voices.
I tried two different brands at the ENT Clinic across town, Starkey, followed by Widex. While each presented an improvement, the quality was somewhat tinny. I figured something was better than nothing, so I resigned myself to just hearing tinny music, as long as it improved my ability to match pitch, which it did.
Marginally.
But then my friend told me about Miracle Ear, and how Miracle Ear has a setting designed to meet the needs of not only music listeners, but music PERFORMERS. The end of my 45 day trail with my Widex aids was fast approaching, so I decided that I needed to make an appointment--FAST. I called Miracle Ear, and the NEXT DAY I got in for an appointment--got fitted, and the next Tuesday at chorus rehearsal, an amazing thing happened-- I was able to match pitch--perfectly--and the sound wasn't 'tinny'!! They were-- in a word--PERFECT.
And to underscore their commitment to their customers, at the time I was fitted I didn't have the money to pay for them yet, as i hadn't yet received my refund for my previous hearing aids. Todd Lau said, "Don't worry about it--I just want you to hear. Pay me when you get the money." A week and a half later I got the refund, and then paid them. Not a problem. And unlike the ENT clinic, there isn't a 'set' number of aftercare visits, and if there is a problem you don't have to wait two weeks to get in. Oftentimes at Miracle Ear, you can get in the next day, or even the same day, sometimes. They will fit their schedules to fit YOURS--if need be. And the service continues for as long as you have their hearing aids.
Miracle Ear is FAR SUPERIOR. AND less expensive. I wouldn't go ANYWHERE else. For me, there IS nowhere else to go.
In full disclosure, I am not receiving any compensation for this review. I just really believe in the product and the Lau's. They are the genuine article. You won't be sorry. read more
