No major problems. Friendly staff. Always willing to answer any questions. Seem to ho the extra…read moremile to resolve any issue.

Brought my Father in after he broke his hearing aid and the service provided by Ben and the young…read moreLady behind the receptionists desk was nothing short of fantastic. Fixed up the hearing aid and did so in short order.

Don't bother attempting to schedule a visit with them. They will only schedule it if you have a…read morereferral even though my insurance doesn't require a referral. Therefore you can pay for two visits instead of one.

I had a surgery to remove my salivary gland(it had a large mass in it) I was very worried.Dr Dauer…read moreand her team really were assuring.,before the surgery, and thru the entire process.I also was extreamly PLEASED with the anasthesiologist, For the first time ever, I had NO REACTION to the process. This was a first. Dr Dauer made certain that my pain was controlled,and that I was cared for in St Cloud hospital. Also the entire staff of nurses there are all ANGELS! i reccomend this clinic highly.

I was aware of the occupational hazard to hearing of being a Dentist and I have enjoyed music my…read moreentire life, but I was only in my early 50s and doing fine...Right? I did get a bit frustrated sometimes when people mumble, especially girls..Why don't they speak loud and clear like me and why can't my family leave the TV at a reasonable volume? I reluctantly agreed to a hearing test at the urging of my daughter. I am bald so hearing aids are out of the question..Right? As a health care professional I was aware of the fact that Hearing aids improve mental focus and slow dementia and I'll admit things weren't coming as quickly and easily as when I was younger. Hearing aids have opened up a whole new world adding richness to my life. People no longer avoid talking with me and started treating me with more respect like I was suddenly more intelligent! Best of all I am now enjoying hearing my beautiful wife, children and grand daughter as never before. I m still surprised when I talk to people about them and they are shocked when I take them out to show them saying "I can't believe it.. I never saw them" For Pete's sake I'm bald and don't like hats. I wasted time and money trying discount in ear amplifiers but finally realized this is very similar to Dentistry..Its a service not a product. There's a huge difference in the end result depending on the provider. Fortunately I eventually found Amdahl Hearing Center. Thank you for your excellence in service and kind understanding. My life is fuller thanks to you Dr Chuck DDS

Hi Kevin Amdahl, I'm still waiting for your review about the refund on a $450 service contract sold…read moreto me at your St. Could office. After the employee that sold it to me left that office an appointment I had was changed and when I went in i was told they were too busy to do an adjustment and only could do a cleaning. I went in and talked with a person at the front desk about a refund on this "service contract" and was told they would check on it I never heard from anyone there. After a post on your site you did respond but as of this date I have heard nothing. Therefore I am not recommending people use the St. Cloud office and they go to Costco there is no charge for supplies and adjustments. Please review this issue and resolve it with the refund that is due. Peter Knutson petersknutson@ gmail.com

I have been going to Audiology Concepts for years and this time Jeff King helped me. He was able…read moreto adjust my hearing aids and it sure is nice to hear again, thanks to him. Everyone that works there are all so nice and friendly.

Best decision ever to switch providers! Dr. Bethany is wonderful! I should have made this decision…read morelong ago!

I have been with SoundPoint for 10 years or more and I am a user of hearing aids for 55 years…read more Having lived in several different communities, I have had experience with a number of different hearing aid dealers including those connected to a hospital. SoundPoint is the best dealership I have experienced. Appointments are readily available. Technical and clerical staff are both friendly and competent. Of course there is always the temptation to go to a big box stop for a cheaper price and I did this once but the service is not there. Leland E.

WORST customer service on earth. Rude & incompetent manager & employees. My 87 year old mom ordered…read morehearing aids. First time she arrived for pickup, they gave her an unmatching set (two different colors and sizes); second time they called that the replacement set was in. When mom drove all the way for her appointment, the hearing aids had actually not arrived at the store. For the third appointment, my mom got lost and was a few minutes late. After making her drive there for two previous appointments that wasted her time due to their incompetence, they actually refused to help her and insulted her and made another appointment for a week later. We took our business elsewhere. DO NOT USE THEM!!!

Nobody is better than Kim. 7 years experience with her and still going back. Excellent exams,…read moreterrific explanations, a full range of aids and associated equipment. Why go to a place where you will see a different person who knows nothing about you each time?

Kim went out of her way to help me purchase the perfect hearing aids. I definitely and highly…read morerecommend Hears to U, Hearing. Don't waste your time with anyone else.

Hours Open M-F 8:30-4:30. Sounds good. Except yesterday they were closed for lunch. Could not…read morewait for 20 minutes until they reopened as my lunch hour was limited. so, today I called ahead to be sure they would be open. Took PTO so I could get the supplies I had ordered.

I came with my mom to have her hearing checked. Dr Rachel did a great job with the test and…read moreexplaining the results and options