I recently had hearing aids fitted by Dr. Drew Price at Sound Relief Hearing Center 55 Madison St…read more Denver. Dr. Price was thorough, knowledgeable, professional and pleasant. I have never had a "provider' spend this much time with me. She personally did all testing and fitting. She explained the testing, measurements. conclusions and treatment options in understandable language. I am very happy with my new devices. An entirely positive experience!

Although the audiologist are superior, the cost is close to unaffordable. It cost approximately 3x…read more- 4x more expensive with no proportionate increase in quality of hearing.

I went in to Costco Warehouse to make an appointment for purchasing hearing aids at the Costco on…read moreS. Havana St, Aurora, CO. I was told first step is to make an appointment for hearing test. (Even though online it indicates Costco does take test from other sources, which I had done, this Costco does not and repeats the hearing test). I did that and it was for a week later. Scheduler couldn't have been nicer. An appointment was made for the actual hearing test, a week later. I arrived 30 minutes early and had to wait a considerable time. During my test the associate took 2 other customers, interrupting my test twice. I was asked to wait outside the testing booth. I did so trying to accommodate the scheduling they had obviously made with no care about their customers. At the end of the test the associate placed the hearing aids in my ears...one did not work, the other made a loud steady noise in my ear. She removed the hearing aids, fumbled with them a bit and then went to the door, opened it and indicated I was to leave...my appointment was ended. I received no demo of the hearing aids to know whether they were appropriate for me; her demo hearing aids did not work. (Customers need to do their research first of the brands of hearing aids Costco sells because there is no information provided or tested as to which hearing aid would be more appropriate for the customer) I expected a demonstration of the hearing aids I was to purchase and made the trip in to Costco again to ask for one. The scheduler look at the notes of my test and said the testing associate said she didn't believe I would use the hearing aids. Really? That's why I've made all these appointments, trips to Costco (one scheduled at noon on Sat...you know how that is) There was a back and forth with another associate and finally I got an appointment for a demo. I did go in and the same associate had a pair of hearing aids that did work and it was a successful experience. I did mention that I wondered why my chart indicated I wouldn't wear them and that it was so difficult to convince the scheduler that I wanted an appointment. It was all very civilized. I gave the go ahead to order them. Another appointment was made for a consultation for 11 days later to get my new hearing aids and have them programmed and instructions on care and how to use. This appointment went well and I walked out with the feeling this was going to work well to improve my lifestyle. Another appointment was made for a month later to check if they were working well for me and make any adjustments. It was a different Costco associate. During that time problems with charging the hearing aids did occurred. The hearing aids wouldn't would stay charged for only about 6 hours. I was told they should be charged for around 15 hours of use. There were other problems but we didn't discuss those. During this appointment she said my appointment was not at the time I arrived. I Knew I had not made a mistake. She was extremely rude. Telling me "how short they were on associates" (I don't wonder working with associates like that) and it was all my fault. It was quite an explosive lecture directed entirely at me with no acceptance they could be wrong in their schedule which has been not the best several times in this experience to buy hearing aids at Costco. The appointment was very short, but when I did not argue or be disrespectful in any way I thought maybe she was new and didn't understand customer service. Another appointment was made for me to return the hearing aids to the manufacturer a week later. I was prepared to go. My appointment was for 10:30. I received a voicemail at 9:53 that they had to reschedule my appointment and I should call them. I tried 4 times to return the call and it went to their voicemail. No one called me back. I went in to the Costco and arrived at the time of my original appointment. The SAME ASSOCIATE who had been so rude before was there. Sugar dripped. She was so sorry that an associate had to go home and no one there who could see me. There were TWO associates behind the counter. Her tone was so saccharine, nothing like the rude appointment before. Batting her eyes with a "have a nice day". I mentioned I hoped she had a nice day too. I questioned why it takes so long to return the hearing aids to her department so they can return to manufacturer...well sooo much paperwork and they have to walk to the front of the store to do something, etc., etc. Apparently there was a vindictiveness at play as a result of the previous appointment confusion. The blond associate (well today it was more brown hair) needs a review of customer service. Since there has been so much difficulty with the associates at this Costco and their obvious attitude I would never recommend this store. I have no experience with other warehouses but when I said I NO LONGER WANTED THE HEARING AIDS. It was of no concern to her...well...ok. Another appt made to cancel HAs.

Outstanding! Excellent, thorough hearing exam from friendly and knowledgeable audiologists (both…read moreAndrea and Niya). I was previously tested at two independent hearing aid stores and neither came close to the thoroughness of the Costco exam. And, the price of my hearing aids are almost HALF of what the independents charged! Picked up my hearing aids today and the fitting and explanation were thoroughly professional. I would recommend you skip going to the highly advertised places you see in the newspaper and go directly to Costco to have your hearing checked. You will be glad you did.

The Hearing Clinic staff of Dr. Gardner, Ira and Alex continue being too-notch!…read more Always can get an appointment when needed and they are professional, friendly, knowledgeable and friendly. My father accidentally pushed a hearing aid rubber tip in his ear and the treatment he received in two visits by both Dr. Gardner and Ira made the difference in his ear healing quickly. Definitely recommend them for any hearing needs.

I want to clarify my original review because I think the point is being missed. I personally have a…read morecochlear implant and a hearing aid, so hearing care is something I have dealt with for years and understand how difficult and confusing it can be. This review is based on my sister's experience with this practice. My sister has called me after EVERY appointment extremely upset because she feels that her concerns are not being heard and that she is not getting the communication or support she needs. She has even asked me to come to an appointment with her to help explain what she needs because of my own experience navigating hearing loss and hearing care. What is most frustrating is that she should not have to feel like she needs another person there just to be listened to. Hearing loss is already incredibly difficult to navigate, and patients deserve patience, communication, and a provider who takes their concerns seriously. I also want to be clear that I am not claiming to speak for every patient or saying that everyone will have the same experience. I am sharing what my sister has experienced and how upsetting it has been to watch. Rather than dismissing the concern as a "fake review," I would hope the response would be an opportunity to listen and do better. Robert, I genuinely hope you take this feedback seriously. People dealing with hearing loss deserve to feel heard.

I visited Denver Audiology yesterday and it was an excellent experience. Bunny Barber and her team…read morewere exceptional. I recommend them highly. I will continue to use them.

Bunny Barber and her staff have done an excellent job handling my high frequency hearing loss. I…read morehave no hesitation in highly recommending Denver Audiology for treatment.

Kathy Rawls has been my audiologist from the time she acquired her practice from Kristen Rankin…read moreabout two years ago. Kathy has been responsive to my needs and most dependable. Her staff is friendly and professional. Kathy cares about her patients and strives to address their hearing in a compassionate manner. I recommend Kathy to anyone seeking assistance with their hearing requirements.

Although Kathy Rawls is a nice person and her office is nicely done if you need help with hearing…read moreaids purchased from her she is too busy to timely help you.

Friendly, helpful and proactive. They've been helping me for three years now and I appreciate their…read moreprofessionalism and support. From hearing testing to fixing broken wires on my hearing aids, they are always offering a friendly hand.

If anyone is looking for hearing aids this office is the best from the friendly…read more Crystal who is always so helpful when I have a problem with cleaning or help why my hearing aids don't work. Dr. Nicole Miller is outstanding in her job to make sure to program and have a good fit in your ears. There is no other place I would go to. Jerry Soble

I had a terrible ear wax build up that had gotten so bad I was almost totally deaf. I found this…read moreplace through a Google search. They got me in just a couple hours. The lady who cleaned the ear wax out was so nice and it didn't take long at all. She did such a great job. I can hear so much better. It was $80 and worth every penny. I will be going here again next time I need it.

Some kind of bedside manner would be useful. My daughter came in for a hearing test, where they…read morealso give cognition tests. You, Brendan O'Toole, so-called hearing associate, obviously know nothing about how different people process information. My daughter has severe OCD, and processes information, depending on many factors. I tried to explain this to this "person", and he brushed me off by saying her cognition test score had nothing to do with her condition! Of course it does! "He" then proceeded to say that her cognition has significantly declined and my daughter should immediately see a neurologist regarding Alzheimer's. (She's 37 and is very concerned about diseases and illnesses). Her father died from Parkinson's. "He" said this in front of both of us! My daughter left the room crying and exclaimed she would never go back there and see him. I said neither would I! Such blatant lack of consideration for our feelings, along with his lack of knowledge should be reported to the Director of Audiology. As an aside, my daughter got her degree in classics and graduated Phi Beta Kappa.

Dr. Kalmbach and Dr. Lisa are phenomenal. Dr. K checked my ears thoroughly, did an irrigation, and…read morewas gentle and kind. She explained everything she was doing and what my results meant. The office is clean with state of the art equipment, and everyone is friendly. I was impressed and will recommend this office to everyone! Thank you for your stellar service!

My husband has been a patient of Dr. Patty Kalbach's for seven years. Dr. Patty and her staff have…read morealways been wonderful to us both. Her dedication to her patients is unparalleled. My husband has unbearable tinnitus and Dr. Patty has been able to provide solutions to help. My husband was unable to sleep, fearful of talking on the telephone and easily agitated prior to the hearing aids he now wears. He is now on a healthy sleep schedule and he can talk on the phone without fear. The technology is amazing! We found Dr. Patty when we lived in Edwards, Colorado and now live in Fort Collins, Colorado. We make the trip to Dr. Patty because we know that she genuinely cares about us and will recommend solutions that will help my husband deal with the awful tinnitus he would otherwise have to "live with".

My father sister and other family members have all come here and they could not be more happy with…read moretheir level of care and honesty and transparency from this nonprofit style of audiology

I have purchased three pairs of hearing aids over the past 15 years. The service is great and…read morerather than paying to a for profit company, the money goes to a non profit entity that helps children and others. It is a win/win for everyone.

OUTSTANDING!! Everyone in the office was so nice and patient with me. I felt very comfortable…read morethere. The hearing test was kind of a pain in the neck, but they made it easy and it went quickly. No pain involved. I would recommend this Beltone to anyone who was having hearing issues. WELL DONE!!

My 99 year old aunt had an earwax problem. Her regular audiologist was unable to remove it, and…read moremade her an appt with an ENT - but the earliest appt was several months out. She suggested she try Debrox drops in the meantime. After about 4 days of using the Debrox, softened wax had caused her to lose all hearing in both ears. A friend suggested this Beltone office and she was able to get an appointment there the same day. James spent a considerable amount of time irrigating her ears to remove hardened wax, and then cleaned out her hearing aids which had stopped working because of wax and Debrox even though they had not been purchased there. When she left the office, her hearing was restored. He completely exceeded her expectations with his care, and with the amazingly low price for the appt. We absolutely would not hesitate to call them again! Thank you!