My 78 year old grandmother had called with a question, was connected to a nurse that I also heard…read moresay "I don't have time for this" and "learn to use google". this is absolutely unacceptable behavior and not the first time.

Everyone I came in contact with during my appointment, from the front desk to check out, was very…read morekind and understanding. Dr. McQueen was a true joy. He was kind and very informative. Peter did my hearing test. He was very pleasant and walked me through it with care. My overall experience was great.

This is a first class place. Friendly, open staff. Two service dogs in residence. There was a…read moregroup of returning clients and the staff knew them by name. I did not opt for a hearing device this visit, but will return in the future.

I recently got my first hearing aides. Dr Shannon is wonderful. The hearing aides were not cheap,…read morebut their customer service is A plus. They r taking all my little issues very serious. They go above and beyond. Ifuneedan audiologist...go to aims hearing

Excellent personalized service providing a quality product much better than OTC aides I've used…read more Also worked with my Aetna insurance.

I am on my pair of hearing aids from this business and have been well pleased. They are expensive…read morebut they work. I have also tried cheap devices bought from the internet and they are a waste of money. Worse, if you get cheap ones at the beginning you might be turned off to wearing them. I can hear. I can adjust them to different room conditions . I can Bluetooth my phone to them. Good service. My only hesitation to giving five stars is that there seems to be a lot of employee turnover. Even so I am happy with my experience and confidently recommend them.

At this point: The…read moreleft hearing aid is not charging The right hearing aid won't communicate with the app, so its charge is unknown. There has never been any discussion of a refund of some kind. To quote Dante "Abandon all hope, ye who enter here".

Excellent care from knowlegeable, personable, and patient audiologists. I recommend them highly…read more I've worked with and trained a variety of health professionals, so I can usually spot the good ones and the not-so-good ones pretty quickly. All of the people I've dealth with at UNC Hearing and Communication -- the audiologists, staff, and trainees -- have been top notch. I strongly recommend them. They also work with all of the prescription hearing aid manufacturers, so you're not limited to devices from one or two "house" brands as with some vendors. Choosing and programming hearing aids so that they are right for you takes time, skill, and patience. UNC delivers on all fronts.

Very courteous staff, easy to set appointment. Professional testing and easy to understand…read moreresults. Worked with my insurance and budget I am extremely happy with my experience and treatment.

I saw Dr Gupta for a baseline hearing exam and found her to be very thorough and professional. I…read morehighly recommend Triangle Hearing Service!

Great customer service and good repair on my hearing aids. Easy to find. Will re turn do future…read moreneeds.

Unbelievably amazing! My husband and I were in from California and his hearing aid stopped…read moreworking. Thought he just had to spend the rest of our vacation deaf! We stopped by unannounced with no appointment thinking there's a 1% chance someone could help us. Dr Stapleton was so helpful and lovely. We left a few minutes later with a working hearing aid. Wish we could give her 100 stars!!

Dr. Mills took exceptional care to insure that my new hearing aids were programmed to give me the…read morebest hearing possible. This is also a very friendly place to tend to hearing aid needs. I am happy to recommend Dr. Mills and his associates. Jane Litzinger

Sueann is absolutely amazing and very pleasant to work with. I highly recommend their services.5…read moreStars are not good enough!

This was my first visit with Dr. Bright. She and her staff were cordial and welcoming. I believe…read morethat Dr. Bright's exam was through and most professional. We also met with Shannon Butner for hearing aid purchasing. She was also very knowledgeable and did her job professionally. I felt comfortable with both examiners and never felt rushed or any impatience from either of these examiners. A really nice experience; every step was very adequately explained. Anne Collins

Had to wait 3 months for an appointment, which was no big deal because it was a referral. Upon…read morearrival the waiting area is comfy and homie. I was offered coffee & cookies as well . After checking in, I even recieved a small gift bag ! I waited about 10 minutes to be seen by a doctor. And everything was well . Great service !

I had my first visit with this clinic after moving to the area from Virginia. I have had my…read moreTruHearing 6 Li-ion Premium RIC hearing aids on for just over a year. I saw Ken McDonald for my visit to establish care. Mr McDonald inspected my hearing aids, vacuum cleaned them and replaced the filters and earpieces. He inspected my ear canals. He tested my hearing in both ears, noting some higher frequency hearing loss bilaterally. My hearing aid serial numbers were downloaded and Ken said any warranty work would be handled by them. The hearing aids settings were changed from "new" to "experienced", thus giving me a slight boost in higher frequency sounds. This helps me with speech recognition and understanding. There was a nominal fee for the office visit today which I gladly paid. This office was found to be convenient, professional and helpful in all regards. Ken was friendly, personable and respectful, professional in all respects. I would highly recommend this office for any hearing concerns, including assuming management of hearing aids and other hearing needs. Ken has my endorsement in all aspects of care.

Don't lose 1 of your devices because under warranty they still want $350 to replace Just One aid…read moreEven Under Warranty