I had a wonderful experience at South Lake Hearing and Tinnitus Center. Everyone at the practice…read morewas very polite and friendly, and Dr. Phillips was very compassionate toward me and knowledgeable about my needs. I was having an urgent medical issue, and he made time to work me into his schedule as a first time patient to try to see if he could assist. He listened and offered great suggestions. He also connected with another specialist to see if they could also try to help and followed up with me. This was over and beyond anything I anticipated, and certainly not anything he was obligated to do. I was very grateful for the time he made to see me and the effort he put forth to try to help me feel better. It was a welcomed switch from the hurried office visits you can sometimes experience with other providers these days. I would definitely recommend Dr. Phillips and the South Lake Hearing and Tinnitus Center!

I have been seeing Dr. Stan a long time, got my hearing aids from him, always were good visits.read more

Dr. Jennifer Auer is a God-send. She knows more about the science of tinnitus than the over dozen…read moreENTs I have seen about my tinnitus in the past five years put together times ten. She actually cares about finding the cause of your tinnitus and finding a cure, and I think she may have figured out mine. If my tinnitus is reduced or cured, it is thanks to her. I could not speak more highly of her, and believe she must be the best tinnitus specialist in the country. She is also an expert in auditory processing disorder. I am so thankful I found her. I highly recommend, and here is her website: https://audiologyattention.com

From the owner: Specializing in Speech Perception and Psychoacoustics, Dr. Auer uses research and clinical…read moreexperience to get to the root of the hearing loss whether it's to improve speech clarity, help manage ringing ears, sound sensitivity or pediatric learning disabilities. It's going beyond hearing loss to working with how the nerves and brain processes sound. Hearings Aids, Custom Earmolds, Swimplugs, Musician's Plugs, Hearing Protection for shooting, machinery, and more, made on sight with your savings in mind, or from top manufacturers in the USA. We stock demonstration assistive devices as a courtesy and tell you up front, you can probably find some of them cheaper online, that's just because it's how the system works for small offices dealing with small shipping orders and restocking issues. And it's how we would like to be treated when possible. CAPD is a delay or disorder in the central auditory system's ability to process sound. Often mistaken for attention deficit disorder (ADD or ADHD), and frequently occurring with dyslexia, children or adults may present symptoms such as inability to concentrate or discern speech in background noise, distractibility, reduced auditory memory, need for frequent repetition of spoken instruction, difficulty with musical or intonation patterns, as well as speech production, language and reading delays. School and work is tough enough, let's find the ways we can make it easier to hear!

Excellent service. Very attentive. Latoya is always so nice, obviously determined to make every…read morepatient feel special

Did everything they could to make sure I left hearing....something I had apparently not done in a…read morevery long time

Theresa Rogers is the best audiologist in North Carolina. She will go out of her way to make sure…read morethat you have a hearing aid that is comfortable, easy to wear and gives you the best custom hearing options for your hearing issues. A hearing aid should fit so well that don't even know you are wearing one. I am very happy with the service and continuing care.

This is a first class place. Friendly, open staff. Two service dogs in residence. There was a…read moregroup of returning clients and the staff knew them by name. I did not opt for a hearing device this visit, but will return in the future.

I recently got my first hearing aides. Dr Shannon is wonderful. The hearing aides were not cheap,…read morebut their customer service is A plus. They r taking all my little issues very serious. They go above and beyond. Ifuneedan audiologist...go to aims hearing

Plenty of parking in a large lot. It's on the second floor to the right when exiting the elevator…read more Check in is there. Beware they call beforehand for your medical and insurance information and other PII and then you have to fill out a form for the reception as well. You're also signing the notice of rights etc but they did not provide or ask if I wanted a copy of them. Front desk wasn't very hospitable. She handed me the forms and didn't tell me if I returned them to her or give them to the nurse or what. No smile, nothing. The nurse was very friendly. The rooms are clean and looks new. The building is labeled Duke and Kernodle but they are not a part of them and are independent. You won't get a my chart entry access from them. It took about 3 weeks to get an appointment. The doctor was very nice. I had a hearing test tech, Ezra, was also very nice. She made the process quiso and simple. The doctor was also super informative and proactive. My only concern at this point the super long wait to speak to anyone in the clinic. I don't know if it's considered audiology or what in the calling options so I had to press 0 for the operator to be safe.

Everyone I came in contact with during my appointment, from the front desk to check out, was very…read morekind and understanding. Dr. McQueen was a true joy. He was kind and very informative. Peter did my hearing test. He was very pleasant and walked me through it with care. My overall experience was great.