Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

I can not express enough how important it is to take care of yourself. Preventative care is so…read moreimportant, but for most of us it's the health care that we seek when we aren't feeling well. I am extremely fortunate to have found the best health care provider. Not only can I depend on them for all my needs, wellness office visit, gyno exam, and labs with great customer service at one place they also have the best nurse practitioner. It goes without saying that having a knowledgeable, caring, compassionate, and thoughtful health professional in your life is so important. I have been seen by Nurse Practitioner Jessica Hinson since 2017. She is extremely talented, from her vast medical knowledge, her ability to listen (really listen) and her graceful determination in seeking to understand what & who her patient is is incredible. It isn't average in any sense, she is truly in her calling. She's making a big difference in people's lives. She's made a difference in mine. She doesn't realize that the care she has provided directly affects my welfare & my children's welfare as well, but it does, it has. To the amazing woman that she is & all it has taken to get her here -in service to the people of El Paso, I honor & celebrate her. Thank you for all the work, the sacrifice, the commitment to people's wellness. We are lucky to have you. May the Lord Bless You and Keep You... The Lord Make His Face Shine Upon You (Numbers 6:24-26).

They don't tell you until you arrive that they don't take insurance. Want you to pay everything…read moreupfront. They just want to extort you for your money.

IF they even answer the phone, they're inconsistent. My first call they asked for my kids names and…read moredate of births to check for a referral. they then claim they didn't get it when I know it was sent. I ask my pediatrician to resend and call back a week later and this time the person I talked to (Oscar I think?) said they need to know the exact time they were sent, and that's the only way they can check? How did the other guy check without that information then? Either the first guy pretended to check but didn't because he didn't ask for the time the referral was sent or the second guy is lying. Not a good thing either way..

I have seen Dr. Bright on a regular basis, for a chronic ear infection, since 2017. He has been…read morethorough in his treatment of my ear infection, and has always answered any questions I have regarding my condition. I am very grateful to him and Ruby, and all of his staff, including his office staff, for their patience and kindness to me, as I am a Post Polio survivor, and wear leg braces and use crutches. Ruby is always ready to offer assistance, and makes it as easy for me, as possible, during my visit with Dr. Bright. Thank you Dr. Bright, Ruby and staff for all of your help. It is greatly appreciated.

Dr. Reiersen is great, as are his medical assistants. Very…read moredisappointed by the customer service provided by the office staff. They don't answer phones at this office. Instead, you are instructed to leave a message for a call back, but they don't call back either. I called several times over 2 days without an answer. Had to go in person. When I arrived, there were 4 people at the front desk, yet no one could answer the calls and no one could call back. It's unbelievable how a medical office can run a business in this manner. These physicians are going to lose business due to the staffing and how they run the office. I won't be going back.

The initial appointment with Dr. Matthew Lyon to have my hearing tested went well. But, I did not…read morecare for the lack of follow up from his office and how the insurance was handled for obtaining hearing aids. I will look for another provider for hearing aids. I would not recommend Dr. Lyon nor El Paso Hearing Aid & Audiology Center.

From the owner: El Paso Hearing Aid & Audiology Center is the place where you want your loved one to go for hearing…read morehealthcare. Our family has been serving the hearing healthcare needs of El Paso and Southern New Mexico for 59 years. Our owner audiologists, Matthew Lyon and Kerry Lyon, provide high quality service and maintain the ultimate in ethical standards. Our patients are the most important part of our business. Our hearing aids combine versatile styling and high performance technology with expert audiological services by people who care about you!

Dr. Patricia Lopez-Po and staff (Victor, Tury, & Alejandra) are always on time, compassionate,…read moreempathetic, easy to talk to and relate exceptionally well. Hands-down the most effective and efficient doctor visits I've had with Dr. Lopez and her friendly staff. I look forward to my visits, always leave feeling so much better in every way. Do yourself a favor, visit Modern MD and meet the most awesome people. Love them!!