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    6 years ago

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    The Masters Heating & Cooling - Maintenance and repair on Furnace

    The Masters Heating & Cooling

    (3 reviews)

    Steer clear of this business if you want a trustworthy,reliable truthful business.they don't even…read moredeserve 1 star.when we need to have our a.c condenser checked they came out and told my wife it was no good and we needed a new furnace.my wife and I discussed it and asked "David "if the a.c and furnace were mass save compliant and he told us they were.we had them replace the furnace and a.c and after the install I asked again about the mass save compliance and registration and "David " told us they would file the paperwork for us because it was confusing .he also used a different company invoice(jp heating and cooling of methuen ma) he told us to make payment out to this company because they were merging the following week.this seemed suspect but we paid him he also told us the warranty was 10years and has a 5year service plan .fast forward more than 8 weeks I called "David "and asked about the mass save rebate and he told us it's already in process.I called mass save and they had no record of the rebate application so I applied for it myself and following multiple e-mails and phone calls I was told both units were NOT mass save compliant.so we are not eligible for the $1600.00 in rebates David told us we would get.I also checked with the manufacturer of the furnace and a.c units to see if they were registered for the warranty and they weren't so I did that also.so masters heating and cooling and j heating of methuen never returned un counted numerous phone calls and voice mails...scam artist at work.they will lie right from the first greeting.my advice check the bbb rating and check I'd...a lawsuit is pending....stay away from these two companies.

    If you want a company that scams and lies to customers then this is the one.we contacted them for…read morean issue with our a.c and the individual that came out gave a false name to start with.he quoted us a price for a new furnace and ac system and we asked if they were mass save compliant and he told us that they were , he also said they were registered with the manufacturer for warranty.we hired him for the job and throughout the install we asked about the mass save rebate and he said he would submit it for us.well after many un answered calls to him I called mass save myself and found that they are NOT mass save compliant also he never registered them the manufacturer for warranty so I did that myself .he also said the come with a 5year service plan ,another lie.use caution and do not use this company if you don't want to be scammed.also look the plumbing,electrical and pipe fitter licensing dept in Massachusetts you might find something also he will give you the name "David " but that's another lie.check the bbb for more reviews.we hired another legitimate company to completely replace all the equipment and the faulty electrical and plumbing modifications.lawsuits to follow.beware of multiple non existent addresses.part of the scam.

    Minutemen - hvac - Updated May 2026

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