Dropped off some Amazon returns using the QR code return…read more Service was great, they took the packages and scanned them into the system, and issued receipts for them. Staff was friendly, and helpful! Close by and convenient, and I suspect I will be be here occasionally.

horrible service. waited 20 minutes in line for the clerk to assist ONE customer in front of me. He…read morewas only sending one small box to Chile. All I wanted was two sheets of heavy white paper, so I could print a certificate. I finally left. The clerk never acknowledged us standing in line forever. Not going back.

The employees at this location are the friendliest and most welcoming I've encountered at any UPS…read moreStore. I usually go to the location nearest my home (off Andresen and 63rd) , but the last few times I've encountered not so friendly service and attitude when trying to return an Amazon package. I've actually been charged $1 (cash only) to return a package, which is inconvenient since I hardly ever carry cash. I rarely have Amazon returns and the last one I had I dropped off at Kohl's. This time Kohl's wasn't an option. After looking at reviews, I decided to give this location a shot. It's located near Panera Bread off Hwy 99. The employees were friendly, courteous and professional. One employee actually held the door open for me as I retrieved my package from the backseat of my car. So nice! As I walked up to the counter I was greeted with a smile and asked how my day was going. I've never encountered this at the other store. I told him I just had an Amazon return. He said no problem, scanned my return QR code, then handed me a return receipt. Painless experience. No extra fees or hassle for my package return. This will definitely be the UPS Store my husband and I will use for future services. Highly recommend.

Always have a pleasant experience at this location. Staff is courteous, helpful and efficient.read more

I'm the marketing director for a local nonprofit and we use 9 cent for all of our printing. Their…read moreprices are by far the best we've found anywhere, and the quality consistently meets or exceeds our expectations. I frequently submit rush orders, and they ALWAYS get it my projects done within my specified time frame...sometimes even significantly faster than I asked for. They're quick to answer questions over email, even on evenings and weekends. Can't recommend them enough!

I was able to show up and print 100 copies of a promotional flyer for my company, they came out…read moreamazing!

I'm pretty disappointed with my experience here. I uploaded artwork for four 11x14 prints and…read morespecifically noted in my order that I was concerned the image resolution might not be high enough for quality printing. I even said not to print them if they thought the files wouldn't turn out well because I could provide higher-resolution versions. To make sure there was no confusion, I actually went into the store in person and asked an employee to review the files before printing. I was told they would be totally fine. Unfortunately, when I got the prints home, they looked terrible -- blurry and low quality exactly like I had been worried about from the start. I then uploaded improved versions of the images and, still trying to be careful, uploaded yet another set afterward because I was worried about quality again. When I arrived to pick them up, they had already printed both sets, including the clearly bad version that I immediately asked them to throw away on the spot. Even though they were discarded right in front of me, I was still charged for them. In the end, I paid over $80 for four paper prints after all the reprints and confusion, which feels pretty excessive considering the circumstances. I understand they technically printed what I uploaded, and I'm not expecting them to call every customer about every order, but I made my concerns very clear multiple times and specifically asked for guidance beforehand. That's the part that's frustrating. To their credit, after I called and explained why I was unhappy, they did offer me store credit for a future order. However I'd have preferred a refund. I appreciate that gesture, but I still left feeling disappointed overall.

I've had J2 do two projects for me and they are incredible! I wanted a custom reprint of a classic…read moreCaravaggio painting blown up to 5' x 5' at the highest resolution possible and they gave me exactly what I wanted while giving helpful suggestions. Very affordable price for high quality work. They were also able to laminate a large, vintage map for me and scan it for a digital file. I highly recommend J2 for any print-work you need done!

Dropped off several pre-labeled packages for shipping... and they were very helpful. Took the…read morepackages for me, stated they could not do receipts for the packages but suggested I could alway track them with the tracking numbers. Close by and convenient.

I had no idea that this place charges over market rate for USPS mailings. Cost $6.00 to send an…read moreoversize envelope with a card in it to Portland, would've been a couple of bucks at the post office. Live & learn (won't be back). What a ripoff.