Needed international passport photos, one of the few places that offers this service. They did a…read moregreat job of providing this service. Loved the personal touches in the store! The owner was very nice and easy to work with, will be using this shop for future needs.

I went here because it came up as the only place in Vancouver that does Canadian photos, as the…read morerequirement is very specific. The female employee was very helpful and pleasant to work with as I spent several hours there printing off documents in color as I was putting my packet of documents together in order to get them shipped out that day. After my photo was printed the lady wrote the date on the back of the photo, as required, in gel pen, which led it to smudge terribly. I brought that to her attention that they were very particular in the application process. I don't want to wait 8 months for my application for it to come back denied because they didn't use the correct pen. The lady agreed with me and reprinted the photos. She reprinted them again and then proceeds to use another gel like pen that created the same outcome- a smudged up date on the back. I said "it's doing it again.." Bryan, the manager, was within ear shot, listening to all of this, comes over behind the counter and says "what's going on...?" Lady worker says- "the pen keeps smudging-" He takes the photos, uses an alcohol wipe to take the gel ink off and begrudgingly writes the date in a sloppy manner, leaving tiny smudges of the old ink on the photo front and around the edge of the photo. Thanks? Meanwhile I had requested them to print a color photo of a receipt, she prints in grayscale, I asked for a printed copy of my drivers license and passport together in color- she makes the copy but the two pieces of ID are overlapping each other and part of my drivers license was cut off. I simply asked them to reprint these as those would most likely be denied causing my whole application to be returned. Bryan seemed to be annoyed with providing customer service as I asked him questions about needing to sign the back of my photos just to clarify. Instead of being kind and reassuring he was snarky and said "I've done 500 of these" I know what I am doing kind of thing...then he almost throws away the old UPS envelope that I brought in. The lady said they didn't have big enough envelopes so we had to ship it in the old one... I said "we need that envelope- you don't have the right size." Bryan, gets the envelope out of the garbage can and then begins to put my documents inside. I was watching him doing it and making sure was all good. Instead of a "thanks for coming in, you are all set..." he says rudely "we are all done here....you have your tracking receipt...." I turn around and leave "okay thanks..." I'm not sure why he was so annoyed but I must have hurt his fragile male ego. I don't recommend this place, make the drive to Portland.

Dropped off some Amazon returns using the QR code return…read more Service was great, they took the packages and scanned them into the system, and issued receipts for them. Staff was friendly, and helpful! Close by and convenient, and I suspect I will be be here occasionally.

horrible service. waited 20 minutes in line for the clerk to assist ONE customer in front of me. He…read morewas only sending one small box to Chile. All I wanted was two sheets of heavy white paper, so I could print a certificate. I finally left. The clerk never acknowledged us standing in line forever. Not going back.

Always have a pleasant experience at this location. Staff is courteous, helpful and efficient.read more

The employees at this location are the friendliest and most welcoming I've encountered at any UPS…read moreStore. I usually go to the location nearest my home (off Andresen and 63rd) , but the last few times I've encountered not so friendly service and attitude when trying to return an Amazon package. I've actually been charged $1 (cash only) to return a package, which is inconvenient since I hardly ever carry cash. I rarely have Amazon returns and the last one I had I dropped off at Kohl's. This time Kohl's wasn't an option. After looking at reviews, I decided to give this location a shot. It's located near Panera Bread off Hwy 99. The employees were friendly, courteous and professional. One employee actually held the door open for me as I retrieved my package from the backseat of my car. So nice! As I walked up to the counter I was greeted with a smile and asked how my day was going. I've never encountered this at the other store. I told him I just had an Amazon return. He said no problem, scanned my return QR code, then handed me a return receipt. Painless experience. No extra fees or hassle for my package return. This will definitely be the UPS Store my husband and I will use for future services. Highly recommend.

I'm the marketing director for a local nonprofit and we use 9 cent for all of our printing. Their…read moreprices are by far the best we've found anywhere, and the quality consistently meets or exceeds our expectations. I frequently submit rush orders, and they ALWAYS get it my projects done within my specified time frame...sometimes even significantly faster than I asked for. They're quick to answer questions over email, even on evenings and weekends. Can't recommend them enough!

God help you if you have a question, they are scaled to have zero customer service other than…read moreproviding the finished product in a contactless room. I that works for you, all the best, they keep prices down by ignoring the customer. If you believe in customer service, stay away, they refuse to provide it.

I've had J2 do two projects for me and they are incredible! I wanted a custom reprint of a classic…read moreCaravaggio painting blown up to 5' x 5' at the highest resolution possible and they gave me exactly what I wanted while giving helpful suggestions. Very affordable price for high quality work. They were also able to laminate a large, vintage map for me and scan it for a digital file. I highly recommend J2 for any print-work you need done!

I'm pretty disappointed with my experience here. I uploaded artwork for four 11x14 prints and…read morespecifically noted in my order that I was concerned the image resolution might not be high enough for quality printing. I even said not to print them if they thought the files wouldn't turn out well because I could provide higher-resolution versions. To make sure there was no confusion, I actually went into the store in person and asked an employee to review the files before printing. I was told they would be totally fine. Unfortunately, when I got the prints home, they looked terrible -- blurry and low quality exactly like I had been worried about from the start. I then uploaded improved versions of the images and, still trying to be careful, uploaded yet another set afterward because I was worried about quality again. When I arrived to pick them up, they had already printed both sets, including the clearly bad version that I immediately asked them to throw away on the spot. Even though they were discarded right in front of me, I was still charged for them. In the end, I paid over $80 for four paper prints after all the reprints and confusion, which feels pretty excessive considering the circumstances. I understand they technically printed what I uploaded, and I'm not expecting them to call every customer about every order, but I made my concerns very clear multiple times and specifically asked for guidance beforehand. That's the part that's frustrating. To their credit, after I called and explained why I was unhappy, they did offer me store credit for a future order. However I'd have preferred a refund. I appreciate that gesture, but I still left feeling disappointed overall.

Dropped off several pre-labeled packages for shipping... and they were very helpful. Took the…read morepackages for me, stated they could not do receipts for the packages but suggested I could alway track them with the tracking numbers. Close by and convenient.

I had no idea that this place charges over market rate for USPS mailings. Cost $6.00 to send an…read moreoversize envelope with a card in it to Portland, would've been a couple of bucks at the post office. Live & learn (won't be back). What a ripoff.

I am an Office & Marketing Manager for a local HVAC company. We went through a re brand and launch…read moreand needed LOTS of design work done. I found Design This! Graphic Design on Yelp. Philip (the owner,) ended up doing all of the work for our re brand, and trust me... we really put him to work! He not only completed all work in a timely manner but he went above and beyond our expectations and really provided top quality work at an affordable price. I highly recommend Design This! Graphic Design. Philip is our go-to guy from here on out!

I am starting a new business and just wrapped up a project with Philip. It was a great…read moreexperience. Very reasonably priced, in fact better than anyone else. He got back to me quickly, and although I felt like I was asking a lot and kept making revisions, he was friendly and helpful- making sure the design was how I wanted it. I would recommend this business and will be using them for future projects small and large A+