I have gone to Image Splash for several party invitations and holiday cards. Each time I ordered…read morefrom them they provided excellent customer service with prompt attention and five star quality. Their Graphics Team is AMAZING and I always get something even more fabulous than my original vision. I highly recommend this company!

From the owner: Printing of postcards, business cards, flyers, banners, and pin back buttonsread more

Dropped off package last Sat 10/7 supposed to be shipped on Mon 10/10. Instead shipped on 10/11…read more Package still not delivered Will NEVER use UPS again. Going to FedEx or DHL

Always fast and friendly service. Ample parking. Right next to Pizza, Pizza if you're hungry.read more

Staff did not understand the basics of paper quality, made promises they did not keep, and then…read moreexpected me to pay full price for a product I did not order.

From the owner: Insty-Prints of Rochester MN is a locally owned business serving the area for over 50 years. We are…read moreyour partner, in providing timely, professional solutions to your business printing and marketing needs. Without sacrifice to quality, all under one roof. As your "one-stop" solution provider, we will work with you every step of the way. We specialize in Printing, Design, Mailing, Signs, Promotional Products, and Bindery services, just to name a few. We pride ourselves with fast turnaround times, since many orders can be handled by fax, phone, or email.

High quality with an attention to detail. Very professional and easy to work with. Easy parking…read moreand a convenient location.

Absolutely amazing service, and wonderful work. My brother and I had a damaged print that we wanted…read morereproduced/ framed for a gift, John and Valarie were so helpful every step of the way. They offered framing advice, multiple price quotes, and extensive consultations on the nature and quality of the original print. They must have put in hours of work just consulting with us in person, over the phone, AND via email. They were always thoughtful, gracious, and patient. When we got our final piece the print reproduction was beautiful, and the framing job was immaculate. We couldn't have been happier with them, and we're so glad we could support such a great local business.

Extremely rude employee at this branch. Couldn't even ask a simple question. Would not bring any…read morepackages here again.

Just visited this site for shipping out very important documents but one lady working there typed…read morein the wrong address and caused big trouble... re-visited there for correction but was told they can do nothing! Unbelievable! No reason to choose Fedex, at least this site again. It's too risky.

UPS been very great to me for both of my out and ingoing packages. I stopped and dropped off of my…read morepackages few times, and they go out and made to the recipients. Thank you

I am new to town and I've been here a few times. Juan has been the associate to help me each time…read moreand I am so grateful for his assistance, kindness, and patience. He is very welcoming and is always so quick to be of aide. He deserves a raise! Positive experience every time, thank you Juan! :)

I made a notary appointment and got a confirmation email:…read more "Thank you for scheduling your visit to The UPS Store. Your appointment is confirmed, and the details are below: Date and Time: Thursday, August 07, 2025 - 3:00PM CDT Appointment Type: Notary Services Confirmation Number: VQ5SH8H2T Location: The UPS Store #1417 3936-E FRONTAGE RD HWY 52 N ROCHESTER, MN 55901" My husband and I took time off work to get to our appointment with the notary. The 2 people working were not notaries, and they said he left to go on a break. They said we could wait and he should be back in about 20 minutes. It was bad enough that we had to deal with this situation, but the 2 people working didn't seem to see the problem or care that we were put out. If he's on a break but has an appointment, couldn't they have called him? It was frustrating. We had to get back to work and no one could tell for sure if/when the notary would return so we left and went to License Center Rochester Inc and they helped us right away, thankfully. I messaged The UPS Store and got zero acknowledgement. I guess ignoring customers is their corporate motto.

The UPS Store 1417 located at 3936 E Frontage Road in Rochester, Mn. is a scam rip off. The…read moremanager/owner is not honest and upfront with shipping costs. I recently mailed a package and added signature confirmation and insurance. When he printed the receipt it did not have a breakdown of the different costs. I asked the manager to print me a receipt showing how much it was to get $700.00 insurance and also what the cost of signature confirmation was. He said he could not break down the costs. I demanded he do so, so he looked at his computer and then he copied the different costs from the computer and wrote them down on a piece of paper. I asked to take a picture of the screen he was looking at which obviously showed the breakdown of costs and he refused to let me do so. I asked him to print out the receipt on the screen he was looking at, and again he refused to do so. This UPS store and the manager/owner are not honest and will not disclose the various costs associated with a package. In the past I had them pack three valuable pieces of furniture and ship them. They shipped them, but they did not pack them and they all arrived at their destination badly damaged. I filed a claim and they refused to pay the claim. This store and the manager are a scam operation and should be shut down.