Rich helped us with passport photos for our baby. He was very nice and helpful. We came here…read moreexpecting a basic and transactional visit but we left happy and feeling like part of the family. He really loves his job and it shows. I will plan on coming here more often for my shipping needs. Thanks rich!

I came in with a simple question about a USPS package I had dropped off along with two UPS…read morepackages. The UPS packages were scanned, but the USPS tracking never updated. I had specific questions about the process and what I could do to locate the package. I was not asking them to take responsibility -- I was simply asking for guidance. Instead, I was repeatedly interrupted with "No, no, no" and told to go to USPS before I could even finish a question. When I asked why I wasn't even being allowed to finish my sentence, the gentleman said, "I assume you want to ask this," and continued answering a question I had not even finished asking. I said, "Okay, if you want to assume, I am not doing this," and left. I completely understand that they may not be responsible for the USPS package, but basic customer service means listening and explaining, not dismissing a customer. It is easy to be friendly when everything goes smoothly; the real test of customer service is how you treat people when there is a problem. This experience was extremely disappointing and unprofessional. And yes, it was the same employee described in the other reviews -- the gentleman with long hair. Unfortunately, I can now understand exactly what those reviewers were referring to. Rather than simply helping me with a straightforward question, he seemed unnecessarily confrontational and appeared more interested in arguing than listening.

It went swiftly. However if you have heavy items it is a pain to get to as they are not near the…read moreparking lot. Other than that no complaints.

This location is responsible for all of the "Undeliverable" items being stolen & then marked in the…read moresystem as lost in transit. It's an inside job because they are internally making it so you cannot track your package. Please fire the Manager or whoever is in charge of this ongoing scam.

I've been sending packages and tracked letters through this UPS store for years and have always…read morereceived very good service. They also do printing and laminating. The store is open six days a week (closed Sundays) with early opening times (currently 8:30) and plenty of parking. Usually little to no wait to be served. I recently returned an old Spectrum cable box there free of charge including packing and tracking - a great deal! Lemme tell you service at the East Meadow UPS Store beats the big Uniondale UPS facility's (with its long slow lines and rude service) by a landslide, and pricing is the same. The East Meadow store owner Russell C has a nice dry sense of humor which makes a mundane task more enjoyable too.

Last week I was told Amazon returns were no longer accepted an hour before closing today I went in…read moreat 3 and was told only 3 Amazon returns per person. When I asked if it was a new policy he said not really a new policy but we enforce it when we are close to Our limit. I would love to know what limit that was. There was no one else in the store and two employees that looked like they didn't want to work. Even the Amazon keyosk was shut down. Never heard of this before.

I just left the Copy & Print section at Staples and had such a wonderful experience with Zack. He…read morewas incredibly helpful, pleasant, and professional while assisting me with printing several business documents. What impressed me even more was watching how patient and courteous he remained with other customers, even when some were not quite as patient with him. He handled every interaction with professionalism, kindness, and a great attitude. Excellent customer service deserves to be recognized. Zack is definitely an asset to the Staples team!

Zack in printing and marketing really helped me today especially while I juggled my toddler! Thank…read moreyou Zack from amazing customer service.

Great service and quick turn around. I've had brochures, business cards, labels etc. printed with…read morethem and all at reasonable prices. Staff knows their stuff and are extremely helpful. Always love dealing with a local company. Highly recommend.

I've had a great experience every time with Marsid/M&M. Their account people are always helpful and…read moreresponsive, their prices are good (free shipping!), and the quality is always great. Recommended!

This amazing company made Hope rainbows FREE of charge for families to put on their windows during…read morethis Covid-19 lockdown! How thoughtful and amazing quality! It brighten my daughter's day and I know it brighten up many children's day seeing rainbows in window. Will use them in the future!

Could not have had a better experience. From the moment we walked in, to the installation. They…read moreeven helped with the verbiage as to what would look more appealing and readable from street side. Service was expedient & impeccable. I would highly recommend them. Very down to earth, good people.

Went in to send a friend a gift shipped to California, on May 5/2025. I also insured this package…read more I was told that it would expect to arrive on Friday May 9 it did not. I waited a couple more days and called the store I got a women who said she was one of the owners and was treated with disrespect. She told me that she was not responsible for the package. I was told that I should file a claim. shouldn't they file the claim. I did and fed ex denied the claim and said the claim needs to come from the store, so I went back to the store and again encountered the same lady who was yelling at me as soon as I told her who I was. I was never treated with such contempt so of course I yelled back DON't ship anything from them unless you want your package delivered. Now she is telling us that we were told not to send a gift card through Fed ex if they told us that in the first place we would not have sent it to sta

Very friendly. Great prices, good location.... Quick service. I love seeing the hot dog Lady here.read more

My office is in Manhattan and while doing some work from home today I needed 11x17 size paper for…read morean urgent presentation - something that my printer at home is not capable of. I rushed to the UPS on Park Avenue only to find that their computers were down and to be directed to the Staples in Oceanside (terrible location, worthy a yelp review). Out of desperation to avoid the Oceanside staples, I went into my YELP app and found this place with in a few blocks of the UPS and I will definitely become a regular customer!! The place seems like it only does invitation and pictures or calendars but upon walking in and asking Miranda if she could print my file I was delighted not only to find that she would gladly do so and had the resources but she was SO friendly and reassuring that it would get done right away. She worked with me, gave me time to reformat my file for her while being surrounded by the most pleasant coconut smell (there is a small bath soap section - nice touch). Overall, my experience was quick and painless and she even went as far as to give me a discount that I didn't even ask for! LBPC is capable of all items advertised but also can print any presentations or work related documents as well. They also have an email to which you can send your formatted files to be printed at any time and Miranda will always reply "got it" or some other form of confirmation. Very conscientious staff which should do very well considering that there are no FedEx/Kinkos in the area and Staples and UPS are not convenient or easy. My only recommendation would be that after business picks up maybe they could add some work stations so that you can print yourself, but that's future. A welcome new place to Long Beach that I will definitely tell my friends about.

I needed a poster mounted for event I was having and asked around for recommendations. My neighbor…read morealong with a local diner in town recommended Miranda. They told me she was amazing. Amazing is an understatement, the mounted poster was incredible. Perfectly framed and glossed. If you're looking for recommendations for printing, this is the place.