I am planning a 50th year reunion for my high school classmates and needed some services from Minuteman Press on Easton Rd, Glenside PA.. I couldn't be more impressed with their services. I received excellent service. The women that helped me was very friendly which helped with the anxiety I had about this project I took on. I would def recommend this location for any service you made need. They do excellent work !! It's a family owned business which I feel it's important to support! Def a place to go for any printing needs. The cost was excellent and the work was done very promptly.. read more

Prices are reasonable. Customer service is good. Professional, courteous, and prompt turnaround.

You would think nothing could be a more unexciting activity than getting a few photocopies made at the Minuteman Press on Easton Road in Glenside. I was not counting, however, on dealing with someone like WFH (Woman from Hell), an older, blonde woman. I went in with a memory stick that had two documents, for rent signs I wanted to post in the neighborhood, I wanted copied in color. I explained to a man at the counter what I wanted. He took it to his computer but for whatever reason the E Drive was not coming up on his screen. Still, though, everything was fine up to that point. He was being polite to me and I was reciprocating. No one was saying unpleasant things because the E drive wasn't coming up on his computer screen. Then WFH, sitting at a desk behind him, injected herself. I reproduce the dialog: ME: How odd that it isn't coming up. WFH, outraged tone: WELL, IF THERE IS NOTHING IN IT, OF COURSE IT'S NOT COMING UP!!!! (Huh?) Explaining that it had many files, I handed it to her. After a minute I asked if it was coming up. WFH, outraged tone: OF COURSE IT IS COMING UP!!! I asked her to make five copies of one of the files and two copies of the other. She returned a minute later and handed me five copies of each (sic). But it was my next request--do you have a paper cutter?-- that set everything off. Let me explain. Each sheet had two 4" x 5" signs. The sheets needed to be cut into two, but not necessarily at the exact center of the page. I wanted her to take me to what I assumed would be a manual paper cutter where I could figure out where to make the cut around the middle of the sheets. If this was not viable, that was okay, but I assumed she would tell me and we could discuss it. Instead she grabbed the sheets and ran off. I could see she was just running them off automatically through a big contraption, some sort of fancy high tech paper cutter. I followed and put my hand at the contraption's edge, over a foot from the cutter, to grab back whatever sheets I could. 'YOU PUT YOUR HANDS INTO THE PAPER CUTTER!!!!!! YOU CAN'T PUT YOUR HANDS IN THE PAPER CUTTER!!!!" She grabbed the sheets from my hand and rammed them through the cutter, exactly what I was trying to prevent. At that point the manager became involved. "SHE PUT HER HANDS IN THE PAPER CUTTER," WFH shrieked. "YOU CAN'T PUT YOUR HANDS IN THE PAPER CUTTER." 'YOU CAN'T PUT YOUR HANDS IN THE PAPER CUTTER," The manager admonished me. I tried to explain what happened and WFH kept repeating, "SHE PUT HER HAND IN THE PAPER CUTTER." Between further stern affirmations that I couldn't put my hand in the paper cutter, the manager offered to redo the copies. "NO," I replied, "I just want to get out of here." She said she didn't want to keep my money if I wasn't satisfied with their work. I wouldn't take the money because that was a way of wiping away what they had done wrong, and I was too offended to let them off that easily. "Then give the money to a homeless person on the street," I replied, adding "By the way, that woman is dumb as a rock." I walked out...forever. I found three employees in the store and I want to stress that two of them--the man I initially dealt with and later the manager, were fine. The problem was WFH, who combined being inattentive and plain stupid with having a sour personality. I am deeply offended that not only she was allowed to treat me like garbage throughout our interaction, but that she came off as the aggrieved party and I was relegated to being the nutjob. I am outraged and deeply offended. read more