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TechStarters

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Data recovery

Cloud services

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Remote access services

Server services

VOIP services

Web design

Website development

Web hosting

Website maintenance

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WebiMax - WebiMax CEO, Ken Wisnefski, addresses the company.

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I hired Webimax for SEO services at a rate of $3,500 per month and continued working with them for…read moreapproximately a year. During that time, I saw little to no measurable improvement in performance. Results fluctuated monthly without any sustained progress. In June, due to financial hardship, I informed Webimax that I needed to cancel or pause services. Instead of honoring my request, they persuaded me to temporarily pause and resume at a reduced rate. As our financial situation worsened, I reiterated that we could not continue, and I intended to cancel altogether. Despite this, Webimax billed me for an additional month, citing their cancellation policy--even though I had clearly stated my intent to cancel back in June. I believe this billing was unfair and predatory, especially given that I was transparent about my financial situation and had made a good faith effort to end services responsibly. The experience has left me feeling that the company prioritizes revenue over client well-being, and it has eroded my trust in their integrity and the work they claimed to perform. I am filing this complaint to help prevent other small business owners from facing a similar situation. I request a refund for the final month billed after my original cancellation attempt.

Unable to deliver on reputation management. They don't provide any clear path or project plan,…read moreeverything is ad-hoc. They charge astronomically for very minimal work that doesn't deliver result and lock you into a contract that keeps billing you although they haven't met commitments. Look elsewhere is you want reputation work. I can't speak about their marketing or commercial services but if its anything like their approach to ORM, then I would look at alternative options and ask questions up front and expect clear responses.

TechStarters - web_design - Updated May 2026

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