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    Web design

    Website development

    Web hosting

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    9 years ago

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    David S.

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    WebiMax - WebiMax CEO, Ken Wisnefski, addresses the company.

    WebiMax

    (7 reviews)

    I hired Webimax for SEO services at a rate of $3,500 per month and continued working with them for…read moreapproximately a year. During that time, I saw little to no measurable improvement in performance. Results fluctuated monthly without any sustained progress. In June, due to financial hardship, I informed Webimax that I needed to cancel or pause services. Instead of honoring my request, they persuaded me to temporarily pause and resume at a reduced rate. As our financial situation worsened, I reiterated that we could not continue, and I intended to cancel altogether. Despite this, Webimax billed me for an additional month, citing their cancellation policy--even though I had clearly stated my intent to cancel back in June. I believe this billing was unfair and predatory, especially given that I was transparent about my financial situation and had made a good faith effort to end services responsibly. The experience has left me feeling that the company prioritizes revenue over client well-being, and it has eroded my trust in their integrity and the work they claimed to perform. I am filing this complaint to help prevent other small business owners from facing a similar situation. I request a refund for the final month billed after my original cancellation attempt.

    On October 17, 2023, I spoke to Danielle about my design specs. She had some good marketing ideas…read moreand said that she would get back to me in a few days. I did not feel that we were in sync in terms of communication styles, and we were not because I never heard back from her. Crickets. I would still be waiting if I had stopped my search, but I found the perfect web designer, TC Creatives.

    TechStarters - web_design - Updated September 2026

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