The minute clinic is great but this is about the pharmacy. They are all fabulous always helpful and kind. Not a negative thing I could ever say . CJ ,Corrine, Deanna, the blond girl that always is at the help counter, the lady at the drive thru. The entire staff oh yeah but we cannot leave out Mr CVS himself Matthew!!!!!!! Love them all ty read more

Stopped here today after getting a haircut, and was left very disappointed! The price of everything was very high, not very good and poorly organized. The staff there were unfriendly, unhelpful, and very discomforting. The whole store is poorly organized and managed. Would recommend the one at Madison over this one read more

I wonder if the people applying for jobs here put true or false things on their CVs. This is a typically overpriced CVS in the suburbs of Connecticut, around where I usually go to get cheap gas when I need to take a break from New York City. I like it up here and when I need something from the pharmacy this is right here, so it's helpful, but as I said it's overpriced, and I'd much rather shop at a local place. read more

MinuteClinic at CVS - Like a minute man, but a clinic - Drugstores Near Me - GUILFORD, Connecticut

Two care technicians working at the MinuteClinic with their doors shut as if they are they are seeing patients in different rooms. Waited 15 minutes and they came out simultaneously (without patients) to go on a break. Told me to come back in 30 minutes. Such a poorly run operation! Not only did they ignore us after checking in, they should stagger their breaks rather than shut down. Imagine if all businesses were run like this! read more

You don't know if someone is going thru a hard time. But ringing out and trying to better yourself. You get treated like your gross. Pinching my receipt like I was a unwashed homeless person. I was told also press next for my number ljke she wanted me out faster. read more

Pharmacist won't pick up the phone. Ever. Several calls on multiple days during normal business hours went unanswered. The automated recording suggests downloading the app or leaving a voice message. read more

Clean and organized store. I would have given this location 5 stars, but as some other reviews mentioned, the prices are super high compared to the Branford and East Haven locations. For example, baby formula. A tub of Similac Sensitive powdered formula can retail at Shoprite of East Haven for around $21-24, but at this CVS, the same product is $29.99. I have only filled a prescription at this location once, but it didn't seem to take any longer than any other pharmacy would take. Pretty comparable. All of the associates at this store are friendly and it's a pleasure to shop here, except for the cost of things! read more

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WORST EXPERIENCE EVER!!! Never go for rapid COVID testing at CVS in Guilford!! They are terrible!! Made an appointment one week earlier for my daughter to get a test before she went back to college. Got a confirmation number and everything. She followed the instructions and waited in her car. Waited for an hour. Never got the text to come in. There is no phone number to call, tried the store, tried the Minute Clinic, tried the pharmacy...Cant even speak to a live person. I guess I now know why their stores are closing.... TERRIBLE PHARMACY!!!! read more

Workers at Guilford CT CVS pharmacy keep hanging up on me after they answer a call as I try to change my insurance information. I feel this store pharmacy is VERY BADLY managed. I have made a formal complaint report to CVS corporate. I just spoke with Britney in the customer service office of CVS located in Florida, and she was able to change my insurance information fast and efficiently. I filed the formal complaint with Britney against the Guilford CVS pharmacy (1057 Boston Post Road) to report their lack of telephone professionalism. I was informed that the District Manager will now be informed of my issue with the Guilford store, in hopes that he or she can institute management improvements at this store. read more

Incompetent people working at the minute clinic. Went for a covid test at 5:30 pm and the directions were to stay in the car and wait for directions to go in a parking spot, drive-thru, or wait for them to call you. Waited 30 minutes outside for someone to call while calling their number, only to be put on hold for 25 minutes. Finally a friend told me to try the drive thru around the corner where there was a singular sign that could only be seen if you were pulling into the drive thru. No specific directions online or in the appointment details said this was the way to do it in the Guilford location. No one called even though it specifically said they would call if there was a problem. It was 6:03 and they stopped testing at 6:00. You'd think they would have called after 15-20 minutes to make sure everything was okay. Nope. Nothing. read more

The store manager must be blind. Inside the store is in good condition but step one foot outside to the front walk and it is a mess of leaves and crap. Why couldn't the manager take the initiative to buy a broom and sweep the entrance. Or call his landlord to maintain the property for the public. He does pay rent. I find it disgusting that no one does anything about it. read more

I do not usually go to this pharmacy but I had two very different experiences today - one with the pharmacy tech that was uncomfortable and unfair and the other with someone in the photo area that was exceptional. I went to the pharmacy to get a vaccination and there was rude and unpleasant employe named Christie. She has short blond hair and is about 5'2"possibly in her 20s. It was one of those situations where you end up apologizing simply because you politely ask a question. Despite there being three employees in the pharmacy and only 1-2 people waiting, she made me move to different windows and wait 3 different times and then question me as if it had done something wrong.She then for no reason that I could tell had me wait an additional 15 minutes before I got the shot. All of that would've been fine if she wasn't so rude and curt. On the other side of the spectrum, waswas Orion who helped me in multiple ways print my photos and save money by applying a coupon. He was exceptionally nice and actually went out of his way to trim one of my photos and explain the process to me. In short he is the best clerk I have ever experienced in any pharmacy or even store in the last decade. read more

Arrived at 6:55PM for minute clinic. One person in front of me. She takes that person and then at 7:05 peaks out and tells me not seeing anymore patients. Last person she is seeing is at 7:10. What's the point of minute clinic if you can make an appt and then override walk-ins. Perhaps post a "not seeing anymore patients." Was there a sign somewhere? Didn't even ask what was wrong or seem to care. It could have been a short 5 min visit/consultation for all she knew. Guess I'll just go die then. read more

Pharmacy techs are extremely busy but polite. My favorite is Shauna. On several trips through the prescription pick-up drive-through, there were glitches which she addressed quickly and efficiently. Her sunny personality lit up a cloudy day. Hope the boss gives you a big raise, Shauna! read more

The staff is nice and it's neat but the stars are lacking because their prices are ridiculously high. I'm not going to be coy, tampons that are $6.50- $7.50 elsewhere are $9.99 in here. They should be ashamed at how jacked up these prices are. I will not be back in here for anything, I'm now wondering what else I've drastically overpaid for in there. read more

Arrived at 10am was second in line expected wait according to the sign in was 20 min. Well 40 minutes later still waiting. Lady in front of me was sniffling guess she had a cold but had her bratty 3 year old who had horrible behavior. Would not recommend this site. Next time will use ASAP clinic in Madison. At this point the person can walk on water and I would still rate the place less than 1 star read more

Awful customer service , never enough help, and rude pharmacists . There is one nice guy that works behind the counter named Rob who is extremely upbeat and kind - other then him, everyone else tends to be nasty . There's constantly a wait, a misunderstanding or a comment made. Unfortunately, I had to bring my business elsewhere. read more

This CVS never disappoints in leaving you disappointed. I have started comparing it to the DMV. Three trips to get my prescription filled. On one visit they told me they had run out of paper. Another, they told me they would have to special order the dose of a common medication as they did not have 300mg tablets. I asked what they had and was told 150mg tablets. My reply, I'll take two. Must be Common Core math at work here! read more

The worse customer service at the pharmacy desk! Arrogant pharmacist and unhelpful staff. 2x we have gone there to get prescriptions filled and both time we had issues and when we called to talk about them it was like we were bothering them and they gave an attitude. Will be changing to Walgreens! read more