It was while ago, but I walked into this clinic defeated to get help for a debilitating and deadly…read moredisease that is unfortunately extremely resistant to treatment and the medical community is sadly ill equipped to both diagnose and treat. My expectations were low based on past experience and hearing story after story after story of poor treatment from medical professionals regarding this disease, but I was desperate and getting so sick. I saw a Bridget Noorishad who was a god send in my life at that moment. Due to lack of funding for date, most doctors are misinformed and cling to false beliefs about the disease to misdiagnose patients. It's a problem that leads to death unfortunately. Bridget wasn't familiar with this issue (most aren't) and held some common misbeliefs as do almost all medial professionals with the exception of ER doctors for some reason they seem to know it more. But what was amazing about Bridget is that she listened to what I had to say and I could tell she genuinely cared (such a relief and so refreshing given my expectations and experience dealing with this). She was skeptical at first as she should be, but she did the right thing and I don't think she knows how grateful I was! She said okay can you give me a minute and she left the room for awhile to go investigate and get to the truth. She humbled herself and did what all doctors should do in this situation. After all, they can't know everything. She took the time and care to figure it out and returned with honestly the best possible treatment plan she could have. After being misdiagnosed for well over a year thanks to false outdated info and doctors who cling to it, this was EXACTLY what I needed in that moment. I couldn't be happier with the care I received here and while treatment was less than effecthve that was not her fault. It was the right treatment just too late and I went too long with insufficient treatment. It's complicated but I just want to say I 100% recommend this walk in. The care FAR exceeded all others I've visited in the area. Thank you for taking me seriously....all too often that's not the case with this issue and you have NO IDEA just how much I needed that! Edit Added:...Oh and I should add that she was even willing to go above and beyond and offered to stay late so my boyfriend could stop by on his way home and talk to her. She isn't a family therapist (or at least not to my knowledge) and definitely did not have to do that, but thank god there are actually good people on the world who understand the importance of their profession and take it so seriously! I'm telling you it's extremely rare to see a medical professional who is as dedicated

Took 2 hours to get sore throat medicine....and I was the first/only person in the building for the…read morefirst 30 minutes. Waste of time.

We've always received the best medical care, here. The office staff is professional, and the…read moredoctors, knowledgeable, warm and respectful. They are so kind to my children, every time we've experienced some life-calamity. Thank you for always providing us with accurate diagnoses, and healing results. Sometimes long lines, but that's normal for our area. Highly recommend!

A person comes there and is in pain and they get talked down to and disrespected…read more I felt like after my last visit that I needed to leave , I regretted coming and the doctor only seemed concern about his license and talked over me and then was rude to me and made me feel like a very unwelcome visitor . I REGRET DARKINING THEIR DOOR STEP . See I work 3rd shirt . Its like living in another universe. You see people , you want to do things but when you get off. Everything is closed. And people dont comprehend that 3rd shift people have to struggle to get anything done . I can not really get appointments with my pc doctor that easy and if I do it is way out at very bad time . So maybe I will get 4 hours sleep. Maybe 2 , then have to go to work . I felt like the doctor had a real bad day and he was taking it out on me. I was in intense pain and I feel like I was a fecal matter in the punch bowl . I will do my very best to never show up there ever again . I think a dog , cat or insect would have been more welcome. I chocked back a lot of emotions , it was like I was not even human...

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

I went in for a follow-up after an allergic reaction and clearly reported worsening symptoms of…read moreburning and irritation around my eyes. I was told that I "looked fine" and advised to continue using the same topical medication, despite my concerns. My visit was also incorrectly documented with appointment notes about whiplash, a condition I never reported or had. After following their guidance, my condition got significantly worse to the point I couldn't open my eye and had to seek care elsewhere. Another provider immediately told me to stop the medication and prescribed a different treatment that worked almost overnight. I formally contested both the care and the incorrect documentation, but their medical review team still determined that everything was "appropriate" and refused to adjust the charge. I will never go back and cannot recommend them.

Love that you can make an appointment same day! Most urgent cares you have to just get into a queue…read moreso I appreciate that you can reserve an appointment time ahead of time here without a huge wait. The staff is curious and helpful. I have always come away feeling like I got a good quality of care here. I would recommend for anyone's urgent care needs.

URGENT!!!!!! Ha! First of all, they need to change their…read morename to SLOW care, not zoom. Receptionist was friendly. Be sure, this is not an urgent care facility. Once I arrived I needed something simple done (staples removed) There wasn't anybody in the place other than the receptionist as far as I was concerned. I couldn't hear anybody in the building. I was asked to make an appointment two hours away from the time I arrived. In that case I much rather go to my doctor's office or a regular hospital. What a waste of time! Don't call yourself urgent care if you are going to make ways not to be urgent.

I go here. Dentist and doctor are both awesome. Staff is always friendly and helpful. The reason…read morewhy I think this place has bad reviews is because people typically want to write reviews for this type of place when they have a bad experience only, not usually when they have a good one. So here's a good one to offset the bad ones.

There are just a little doctors there most of them are nurse practitioners. If you want to get…read moremedical care, they refer you to a specialist and specialist. Wait times are months to to get seen and get a proper care you will have to pay more out-of-pocket. They're so over stress the overturn of medical providers are very high.

Unavailable by telephone--tried all day to simply schedule an appointment, left four messages and…read morenever received a return call as I was promised by the message; also, really crappy music to suffer through when on hold; if I could give a negative rating, such as -10 (minus 10), I would

Worst ever! Things went to crap after Dr. Hanson left! Why are you guy's so non patient friendly?…read more Is that not the job?

They are the worst! Did not address my symptoms at all. I came in with an extreme sore throat and…read moreaches and chills with a fever the night before. A woman came in and looked at my throat and said "it looks fine". She did not do a throat culture. She took my temperature and said it was normal. She basically dismissed everything I was telling her I was feeling. Then they were rude about getting me a note for work. I feel like it's not even a medical office. Worst bedside manner I've ever seen. Totally unprofessional. Never again and be warned!

The patient portal never worked for me, the doctor is excellent at being condescending…read more I'd say they were an example of the overworked health care system. But there wasn't other patiets when I went.

Like anything, good and bad. Bad: it must have been a busy night - I showed up at 12:30 AM with…read morekidney stones & sat in agony in the waiting room for two hours. Everything else was excellent, especially the staff - the nurse Miguel and especially the doctor - Kori N Cossey. Informative, capable, personable. So, save the initial wait everything was excellent.

Freight care by the physician and staff at the emergency department. Unfortunately Eastside…read moreemergency physicians billing company is horrible. My injury was work related and understate law covered by labor and industry. I have now received my fourth bill and demand letter from the emergency physicians group requesting payment for my services to the physician. I was finally able to make contact with a person at the billing company who was able to speak and articulate in English. My next step will be to file a lawsuit if this is not resolved.