Really happy with our experience during the holiday weekend, Saturday Dec 27. Worst possible time…read moreto go to any urgent care or especially ER. I looked up wait times where I could find them and 3 hours for Urgent care, 4 likely for ER. We were so pleased we were able to make a 6:00 pm appointment at the Urgency Room. They accept Medicare and we have BCBS supplemental. Check in was fast, not many in the waiting area. Chairs were SO comfortable, which mattered because my husband had sprained his back. We were called back quickly to a room (maybe ten minutes?), nurse came within minutes and she was so kind. Just lovely. Not long, doctor was there. So respectful and kind, really listened and explained recommendations. Just WOW. Nice room like an ER, btw, with a bed instead of examine table to climb up on. The doctor could check my husbands back from the chair, which helped rather than have to lie down, which would hurt. Ordered CT, a very nice and upbeat tech came, wheeled him down the hall. They came back so fast I thought the CT couldn't be done yet but it was. Doctor came not long after that, explained CT was all clear. Prescribed zip pack of steroids, nurse found us the address of a 24/7 pharmacy in Savage (Walgreens). Paper work checked out right in the room where we sat not long after that. We drove away a little before 8:00. Efficient, kind, happy staff, large, beautiful facility that must have quite the capacity considering we didn't have to wait for anything and the parking lot was full when we got there. Two pills later, my husband slept through the night for the first time in six days. Couldn't have worked any better. What a gift for us, and now five days later he is mended and walking, sitting, sleeping without pain. Went from screaming yelps to all better. Whew.

Called the other day to inquire about walk ins- the person on the phone had no personality on the…read morephone. Her tone was flat and she just said well we take only serious things like strokes and heart attacks. I said pretty sure you don't take strokes and heart attacks and they would need a ER facility- I mean come on. Then she said well things like broken bones- I said anything else because online it does say you can do a walk in- then she said well bad stomach pains and then she hung up. Important to have people with the correct info that answer phones and actually give a shit about who they are talking too.

I was not impressed with the care they provided my husband, which led to us taking a trip to the ER…read morethe night after. He presented with extreme GERD with very intense left chest, back and arm pain. They, in a nutshell told him to take two omeprazole for the next two weeks, and did not address his pain. He is a high performing athlete so cardiac issues could be present. They also mis-documented his visit saying they checked his lungs, when in fact he reported he was never touched with a stethoscope. The ER however addressed these issues more thoroughly and found a potential past small heart attack with an unknown date. Disappointing is the word for this office - another classic example of capitalism healthcare.

Doctor Edwin Hong was excellent! Extremely calm, caring and patient. Thank you for helping me!read more

I'm at the mercy of this clinic and I've never been to a more incompetent place in my life. I have…read moretwo separate very serious issues that need referral to two separate specialists. Because it's so hard to find specialists right now, one of my labs was sent to the wrong type of specialists causing me to have to find two new specialists. One of them is not taking patients until next April. The nurse responded for me to get on the wait list. Do you know what it feels like to not be able to get out of bed at all and have no energy to do anything? And I have these large masses at the bottom of my neck that are not being treated? I have now found two new specialists and asked for my labs and a referrals to go to each of them. After not hearing back I called in to find out the doctor is not back in until next week. Next week! This means sitting and waiting another week to make appointments and one of them is out of state and unable to make my flight and travel arrangements. Every time I make an appointment with the doctor something happens and I end up seeing the nurse; I'm fine with the nurse but when that is who I am expected to see. Now, I will have to suffer in pain and absolutely no energy and unable to get treatment for what is wrong with me while no one is in the office apparently that can handle paperwork when the doctor is out. And out often. I know there are few options out there right now and that is really said for us patients.

Lots of personal attention in a relaxed setting. Scheduling the appointment was easy and quick.read more

Finally, a medical practice that specializes in women over 60!! When I have serious concerns, I…read moreknow I won't hear that it is "age related". Yes, women, older women, are not patronized but they set out to find out what is going on. It feels kind of like a spa setting. It is comfortable, relaxed and before you know it you have spent an hour talking, being listened to and getting results. I wish all mature women had access to such person-centered, individualized care. You can be OLD and still have a good, healthy life if your providers really care and actually participate by listening, referring and searching all avenues of possible solutions.

Nice vibe in this clinic. More spa-like than clinical. Friendly staff. Beverages available in wait…read morearea. Nice staff Nurse and physician listened and answered all my questions

I've always gone to HealthPartners so I found the closest one to my house. When we got there,…read morecheck-in said the wait was estimated at 2+ hours, however I was seen and out within an hour. Staff was mostly very friendly and knowledgeable, from check-in to the provider who saw me. Pretty clean with a peaceful atmosphere. I'll be sure to go back to this location with any urgent care needs.

I live near another Health Partners but made my way to this location because Urgent Care waiting…read moretimes were 2-3 hours at the clinic near me. Let's just take care of this minor issue now and make the trip as the Plato Ave locations showed 15-20 minutes waiting. Here's a little trick. If you use Health Partners and want urgent care you can search quickly for "Health Partners Urgent Care Waiting Times". Presto all your answers. This was a pleasant experience as we had warm and efficient service, fairly short waiting time in the little room and out the door. Huge parking lot, so that should not be problem.

The woman manager with gray hair was very rude to me and my friend . We were there to simply get…read moresome squishys. We saw an open box and figured they were up for grabs. She came over and yelled at us immediately and told us to put the stuff away because they were not on the shelf. We kindly said we were sorry and put them away. She angrily watched us put them away then stared at us the rest of the time we spent shopping. She later lied to an employee and claimed we flipped her off. Would not recommend coming if you are looking for a relaxed time shopping. Would not come back to this CVS location.

My review is for getting a PCR NAAT test done at this CVS Pharmacy. I never went inside the store,…read moreas all PCR tests are conducted at the drive-thru. If you have been reading along, I like drive-thrus, particularly during this pandemic. I must admit that this experience was my first time hitting a drive-thru at a pharmacy. I'm the type that likes to browse and shop at an actual drugstore. I signed up for a PCR test online. I found this CVS, which is less than a ten-minute drive from the hotel. It was easy signing up. I also got a text reminder the day before and an hour before my appointment. To re-enter the Canadian border from the States, I needed proof of a negative COVID-19 test. It must be a PCR test conducted within 72 hours of my departure date and time. I wasn't sure how long it would take to get my results from here, but I took a chance and went for it. There were two cars ahead of me at the drive-thru. My appointment was at 11:40 am. I got there early. When it was my turn, it was more like 11:50 am. Pretty good! I had a friendly woman from the pharmacy who found my information and appointment. Even though I am a non-resident, the state picks up the tab for my test. It has a mandate to make sure that everyone can get a COVID-19 test, which I appreciated. Before coming here, I had to watch a video on how to self-conduct this PCR test. She asked if I had watched it. I did. What happens is that you get a package with everything you need to perform this test in your car. It came to me through the slot between the pharmacy and me. I opened it, found the swab, and swabbed both nostrils. You then break off part of the swab and place the cotton part of it with a shorter stick in a sterile test tube. You seal the test tube, and then you place it in a sterile bag that has your information on it. Finally, you drop it off in a box attached to the building. Once you're done, you can leave! The process was straightforward. I was happy. CVS says that it takes between one to two days to get your results through e-mail. I got a text message after the Wild-Leafs game the following night at around 9 pm. So, I got my results in 1.5 days. Pretty good. I was happy with my negative result that allowed me to go home. I then retrieved my report online and took a screenshot. The report looked professional and was fine when I presented it at the airport to the Air Canada check-in agent. I will be getting my test done at this CVS again towards the end of my current trip. I am thankful for this service. My backup plan was to get this test done at the airport. The difference is that you must pay $200 there. Luckily, I didn't have to carry out my backup plan! (475)

Do not email your doctor back even if they request you to submit blood pressure readings! You will…read morebe charged for an e-visit each time! I learned my lesson after being charged $60.00. Always waste time and call your doctor's nurse by telephone. Also this office wastes over a week of time doing a preauth and no communication if it gets denied. I like my doctor a lot and she probably saved my life. Nothing but a money grab. You have been warned!

Very disappointed, after a lengthy wait in the waiting room we were finally led into a room and…read moretold the doctor would be there as soon as he could. instead, we were promptly greeted by a very rude nurse who told me I would be in the way, even though my husband wanted me in there to listen to what his diagnosis was. I agreed to leave after she assured me they would come to get me when they reached that point but that never happened. We both left with little or no info, as I was not in there and he was not in a position to understand it all. Not an acceptable way to treat patients!

most doctors are so careless here . I was seen not long ago for a sinus infection the appointment…read moreonly took 5 minutes with the doctor/ nurse practitioner tops my bill was almost 500.00 dollars for nothing and this isn't the first time I got an outragous bill for doctors or nurse practitioner to not do anything. I also saw a doctor after a god awful car accident the guy was a joke and super rude. they lost there care for human beings at this clinic.

We love Dr.Young wouldnt go anywhere else, except she has been out for so long. hope to see her…read moresoon.

I was seen right away and was the only patient in the office. We have a new generation of Drs these…read moredays. I was treated with respect and kindness and was given a consult to see a specialist and was called about three days later and seen in approximately 1 week later by the specialist. I have to say they were very thorough with me and my health.

Everyone here was so sweet and kind. I felt welcome which is not the usual when I see doctors but I…read moreguess I wasn't going to the right places! Dr. Le was wonderful, Kristin was amazing as well, and the front desk were awesome. I was cold and they even gave me a warm blanket!!! Everything was explained well and I had my test results within minutes of testing :) 10/10 go here if you have concerns