This is more a review for the people who run the phone/lab results. I came back from Colombia with…read moreeither a parasite or bacteria in my stomach that I'd been fighting for almost 2 weeks. Needless to say, I was in bad shape by the time I was able to see a doctor stateside. I saw a nurse, Jaime, who was professional and great. I then saw Dr. Thompson, knowledgeable, professional, and most importantly, listened closely while I detailed every BM for the past week.
I'd taken a harsh medicine Tinidazole in Colombia to rid a parasite (yet wasn't diagnosed with one), it didn't work, so Dr. Thompson put me on Cipro, and we did various samples so they can tell exactly what is in my stomach.
Anxiously I awaited results that Friday/Saturday. I told them I'd be flying that day, and of course, during my flight I missed their call. Immediately I called back asking for the results, and they said they were too busy and would call me back. So I waited until about 7pm, and called again, and they said that they would call me back by 8 with the results. Obviously, when something is living in your stomach, and you are trying to get well, this is one of the most anxious results you are waiting to hear about.
As we approached 8pm (when they close), I called again at 7:50pm and said one last time, I am just nervous that no one will call me back, and you're closing in less than 10 minutes. 'Sir, someone will definitely call you after 8pm'. I said, please promise me that no one will forget to call me, it is extremely important I know these results.
8PM came, 9PM, 10PM. Nothing. No Call, not a peep.
The next morning, I called right when they opened, and guess what. They were too busy to give me my results. I threatened to call back every half hour until someone would speak to me, and finally someone called back. And guess what, they weren't the sample results--because those haven't come back yet.
