Fast,m and friendly staff. I was skeptical but they actually did a great job. Sent me my…read moreprescription and I was good to go!

If you love your child, never ever take them here! The nurse practitioner M. Kim prescribed my…read morechild antibiotics and steroids and it was flagged by Walgreens for being 4 times the limit for a 7 year old! And the steroids were flagged for being too low! I was also told this has happened with her before. On top of all this, Ms Kim thought my 7 year old son was 41 because his birthday was entered in wrong. I thought she was joking and she wasn't! Then she proceeded to say he was 4!!! This is after I told her he was 7 about 10 times. She couldn't figure out the dosage for him so we sat there and watched her google it for 10 minutes on her cell phone. And it ended up still being wrong to the point where Walgreens told me it could have damaged his heart! The whole experience was insane.

The type and quality of care here is second to none! This clinic cares about those whom they see…read moreand also follow up after visits. I've been there many times due to their excellent care. I take my family members there too. Always got the best of advice at University Health Walk-In Clinic.

I called and the guy who answered was rude. He said text your insurance info to this phone…read morenumber. What are you on your cell phone taking calls for people that want medical care??? Then he hangs up like he really doesn't to talk to you. I foolishly sent my info anyway. Then he calls me and says you have to pay 160 out of pocket for visits with this insurance. I said ok what are your hours he told me and i said bye but he hung up before i even got the words out. I would never spend a penny with these people because of him.

One-Star Review of My Experience on Sunday…read more I recently had one of the most disappointing and unsettling experiences at this clinic, and I feel compelled to share my story. I went in this past Sunday due to chest pain and coughing up blood. I had made a reservation in advance, but I was still forced to wait 40 minutes past my scheduled time before anyone saw me. The nurse who took me back was visibly miserable, unfriendly, and appeared completely disengaged. Her demeanor made it clear she does not enjoy her job, which is not comforting for a patient in distress. When I finally saw the nurse practitioner, Abigail (or "Abby"), she was robotic and detached during the initial assessment. I explained that I had been sick for three days, felt terrible, and was coughing up blood-tinted mucus. She stated she would do a COVID test and initially dismissed the need for a chest x-ray. Only after I pressed the issue did she reluctantly agree to order one. After another long wait, the same unfriendly nurse escorted me to the x-ray, and 25 minutes later Abby returned to say the x-ray was clear. When I asked about the COVID test, she abruptly said she wouldn't perform one because "there was nothing they could do anyway." I was stunned. Having had COVID four times since the start of the pandemic, I know that antiviral treatments like Paxlovid exist. She incorrectly told me I couldn't receive it because I wasn't 50. I reminded her that individuals with comorbidities, such as being overweight, are eligible. She disagreed and refused to test me for COVID or flu. Abby sent me on my way after writing five prescriptions--without any meaningful discussion on how to take them. In fact, the pharmacist later informed me that two of the medications should not be taken together. When I got home, I performed my own COVID and flu tests, which immediately returned positive for Flu A. I then had to consult telehealth to get Tamiflu prescribed, wasting additional time and money while I was already feeling awful. The lack of empathy, poor medical judgment, and refusal to provide basic standard care were astounding. I spent more money on tests and follow-up care that should have been handled at the clinic during my visit. To add insult to injury, when I submitted feedback through the clinic's survey, I received a canned apology from "Banner Leadership" that addressed nothing. The neglect I experienced is incomprehensible and unacceptable for a healthcare provider. The fact that this organization is responsible for the health of Arizonans is deeply concerning, and I am seriously considering filing a formal complaint with the state. Rating: 1 Star - A frustrating, neglectful, and disheartening experience.

Update to my recent post. I had to remove stars and would give zero stars if possible. The reason…read moreis due to the fact that when I was asked by the medical provider which pharmacy I used I told her "Walgreens at Ray & Kyrene." I then asked if she wanted the phone number and she declined. A couple hours later I drive to my pharmacy and am told it was sent to the Walgreens on Chandler & Cooper. WTF, that location is 12+ miles east of the urgent care. What's most annoying is the fact I offered to give the nurse the phone number. If you are forced to go to this place double check they submitted your prescriptions to the correct pharmacy location!!!

Everyone I saw was very nice and professional. The wait time was fast and the care was great. Being…read morethat it is connected to my other doctors, they are able to see my other ailments that I am dealing with and asked questions as well. Overall, I felt all staff was very caring and I will definitely return if I need care from an urgent care.

I went yesterday with a loved one who was a patient. All the staff was nice and really heard the…read morepatients needs and concerns. Nurse Jennifer went above and beyond she was nice the few hours we were there! Really showed she cared. The other support staff wasn't as friendly. One of them even said "I usually don't do this, I'm the x-ray tech" it was obvious they were upset they were helping in another area. Overall it was a great experience and we liked the convenience of the location. I'll have to check my insurance to see if I can be seen there as needed in the future.

Wait over 1/2 hr to get X-ray when referred. No one in the waiting room. If I wanted to waste time…read moreI would've gone to the emergency room

I had a recent unfortunate accident involving ti leaves, very sharp kitchen shears, and my hand…read more That's what I get for making lau lau while there's a toddler and 2 dogs running around getting into everything! After rinsing my hand off as best as I could and wrapping it up, we headed to Urgent Care. I was pleasantly surprised that the assistant and doctor saw us minutes after I gave the front desk person my insurance information and ID. The assistant took down my vitals and asked about what happened. A short time later the doctor walked in saying "So I hear someone's been running around with scissors." Ha! I probably would have been in a better mood to receive this dad humor had my hand not been in throbbing pain. He was professional, answered any questions I had, and 3 stitches later I was ready to be released back into the urban jungle :p While I appreciate the care I received the actual building is in real need of renovation. Everything was really shabby looking and the room I was in didn't even have a running sink! It made scrubbing up a bit of a surreal experience watching the doctor rub disinfectant onto his hands to do a minor surgical procedure rather than washing them in a sink. Good thing it was just a cut on my hand and not life saving surgery!

It's disappointing to write this review because Dr. Clark was kind and easy to talk to, but I would…read morecaution others not to make the same mistake I did. Between the initial office visit and one set of labs, I've already spent over $1,000. I was told the labs would "usually come back fairly reasonable" through insurance, but $725 is far from reasonable. I was also told there was a cash-pay option of $900, which is equally concerning. I'm not sure what standard of "reasonable" this clinic is using, because these costs feel excessive and out of reach for many people. It gave me the impression that this practice may only be accessible to those for whom cost isn't a concern. Additionally, my experience during the in-office lab draw was concerning. The staff member who attempted it seemed very inexperienced, she removed the tourniquet before even attempting to insert the needle and then tried to reposition the needle after insertion. Another staff member had to step in and was able to draw the labs immediately without any issues, which was frustrating given that I've been told I have easy veins. On top of that, I would have had to pay another $219 out of pocket for a follow-up lab review that was supposed to happen within 7-10 days, but the earliest available appointment was a month out. At that point, I decided to cancel and take it as a sign. I would not return and cannot recommend this clinic. I would hate for someone else to end up in the same position, especially when you're already not feeling well and just trying to find answers, only to be left with an unexpected financial burden on top of it.

Hormone replacement therapy Cosmetic treatments…read moreSupplement injections like B12 and many others they also draw blood for lab work Health and overall wellness Nutritional and weight loss I think they are very professional people the office is run very efficiently from check in to check out in my opinion highly experienced I've been coming to Protea for a year and I have no plans on leaving unless my Dr. leaves she has made my life enjoyable again! Oh lastly the office is quite nice and comfortable

I have had to come here twice in the last few weeks and have had a very pleasant experience both…read moretimes (considering that I am not a fan of getting my blood drawn, this is a great success)!! The employees have both been friendly, seemed very knowledgeable, and there was not a wait either time. I would be happy here to come here again!

Went to this location based on a review that I had read. Having my blood drawn is a bit of a…read morestruggle because I get very nervous. I had breast cancer in 2020 and part of my follow up care is bloodwork that can detect cancer markers. It's a mail in kit and having it done at Any Lab Test Now is the most convenient way to handle it every four months. Today was my first visit to this location and Lisa took care of me so well. I didn't even get nervous because she was awesome. I will be coming to this location everytime -it's a bit of a drive from Chandler but well worth going the extra mile- just like Lisa did!

Don't go here they will overcharge you way to much. Any other urgent care will actually help you…read moreand understand your issue. When I already paid the $40 service fee then they basically said ok now you owe another 155. That's ridiculous when I could go to a NextCare urgent care and get seen by specialist for only the 40 service fee. Absolutely ridiculous of them to be overcharging.

I am an out of towner. This urgent care was the closest to my hotel. I didn't feel like driving, so…read moreI gave them a change even after reviewing their reviews. I was impressed! Everyone was so welcoming. They gave me instructions and step by step was going to happen. They all had smiles. They offered me water. I just talent for a simple eye treatment. I could definitely see myself coming back.

Dear friends, have you ever had a toothache? I mean one in which the posterior gum is tender, and…read morethe slightest vibration from a gust of wind can cause electrifying pain. If you have, I empathize. If you haven't, I don't recommend it. Yesterday evening, I had tear-jerking pain from the toothache described above. The after-hours operator at my dental office recommended I go to an urgent care clinic to get the pain addressed, as apparently dentists are unable to call in pain medication over the phone. We hopped in the car and sped to the nearest urgent care we could think of: FastMed on University, which was set to close in 15 minutes. This is a clean and easily-accessible facility. We entered a lovely (and mercifully empty) waiting room. The front desk was not occupied the moment we arrived, but we did see a sign which read that a physician assistant was the only medical provider on-site. I deemed this a bonus! I was hopeful to be seen, and to have my medical issues addressed. A friendly receptionist appeared to talk shop with us, and soon after a curious radiology tech came out to chat too. It ultimately became evident that there was not much they would be able to do at FastMed. I unambiguously wanted pain medication, but they explained the best they could swing would be antibiotics. Well, between a host of infection-related symptoms I do not have, versus general pain so great I can only weep, I'm able to discern what medications I need. The receptionist did recommend a dental urgent care that I do plan on visiting, as well as dosage recommendations for NSAIDs. So, for being a helpful resource, and for being gracious enough to entertain my issues so near closing time, I say FastMed is "A-OK." I am obviously disappointed that they were unable to help me, and mildly annoyed that they deemed antibiotics a usable treatment without checking my vitals. Nevertheless, if you have non-pain-related health issues, perhaps this clinic would be good for you. Godspeed. Now then, back to my regularly scheduled 800mg of Advil. *** An important edit to my review *** It should be noted that the medical assistant and radiology tech with whom I spoke were not qualified to dispense the medical suggestions they made. This clinic will certainly not be receiving my patronage, but I still submit that for non-pain-related issues, they may be acceptable. Just make sure an actual medical provider assesses you.

brought my girlfriend in here to get seen for a sickness and the front desk lady who wears a durag…read morewas beyond rude and talked to us like we were toddlers when we simply needed clarification. Do not go here if you're looking to have a smooth experience

I took my son in after hours to get his nose looked at due to football. His nose swelled…read moreimmediately and was bleeding. I called around to different locations to see if they had xray machines. I was told the Ray Rd location did and that he would be seven to come by. We arrived was taken back and the Dr refused the xray. I would have went to a different provider if I would have known this. instead they took my money and failed to address my concerns. what a scam and hook and bait service.

I went to Next Care Ray Road office today for a foot injury. The staff were friendly and very…read moreprofessional. The PA I saw was excellent. I had an X-ray done and was given a preliminary diagnosis. In less than an hour they phoned me at home with results after xray reviewed by radiologist and diagnosis was correct. This Next Care is a new location and I am so happy to have had a great location near my home!