Fast,m and friendly staff. I was skeptical but they actually did a great job. Sent me my…read moreprescription and I was good to go!

If you love your child, never ever take them here! The nurse practitioner M. Kim prescribed my…read morechild antibiotics and steroids and it was flagged by Walgreens for being 4 times the limit for a 7 year old! And the steroids were flagged for being too low! I was also told this has happened with her before. On top of all this, Ms Kim thought my 7 year old son was 41 because his birthday was entered in wrong. I thought she was joking and she wasn't! Then she proceeded to say he was 4!!! This is after I told her he was 7 about 10 times. She couldn't figure out the dosage for him so we sat there and watched her google it for 10 minutes on her cell phone. And it ended up still being wrong to the point where Walgreens told me it could have damaged his heart! The whole experience was insane.

The type and quality of care here is second to none! This clinic cares about those whom they see…read moreand also follow up after visits. I've been there many times due to their excellent care. I take my family members there too. Always got the best of advice at University Health Walk-In Clinic.

I called and the guy who answered was rude. He said text your insurance info to this phone…read morenumber. What are you on your cell phone taking calls for people that want medical care??? Then he hangs up like he really doesn't to talk to you. I foolishly sent my info anyway. Then he calls me and says you have to pay 160 out of pocket for visits with this insurance. I said ok what are your hours he told me and i said bye but he hung up before i even got the words out. I would never spend a penny with these people because of him.

This is the 3rd time in 8 months we have been to this location and always have great service and…read morecaring people both behind the desk and behind the stethoscope. If you want to avoid sitting and waiting, they have a great online service where you can make an appt! I would sign up for an appt if you have the time or if you want to wait a little bit, you can do that too!

This facility has very poor standards and ill-equipped Staff members. The NP that was suppose to…read moreexamine me was VERY UNPROFESSIONAL and appeared to NOT know what the hell she was doing. Went in for an Earwax blocked -dizziness problem. She was not interested in assisting me morally or professionally. She sent the Medical Assistant in to try and "clean" , flush and unblock my ears... THIS WAS A DISASTER!!!! The Medical Assistant HAD NO IDEA WHAT SHE WAS DOING. She literally just saturated my EARS WITH COLD yes COLD WATER several times and soaked my clothes with cold water. My ears were worst than when I arrived for treatment!!! MA then leaves me alone for about 20 minutes and the Front Desk Receptionist comes in to "save the day" BIG mistake... although The Receptionist (male) was more attentive trying to correct the disaster. He failed as well, but was very cordial and understanding. If the NP and MA's ARE NOT QUALIFIED OR CARING about distressed patients... why work at the Urgent Care Facility??? The NP was very rude and condescending and just plain unprofessional. The Medical Assistant NEEDS TO GO BACK TO SCHOOL FOR TRAINING AND COMPETANCE AND TAKE THE NP WITH YOU!!! By the way... they really screwed-up my ears even more!!! Thanks for the HORRIBLE EXPERIENCE from 2- women that gives less than a damn about HUMANITY and Caring. GO BACK TO SCHOOL or try another profession...maybe Truck Drivers!!! Very DISSATISFIED BANNER PATIENT.

Everyone I saw was very nice and professional. The wait time was fast and the care was great. Being…read morethat it is connected to my other doctors, they are able to see my other ailments that I am dealing with and asked questions as well. Overall, I felt all staff was very caring and I will definitely return if I need care from an urgent care.

Beyond upset. Urgent care said instead of "guessing" antibiotic I should go to the ER and she would…read morecall ahead. And get us medical transport for faster service. Arrive and they don't give 2 shits that there was a call ahead. It means absolutely nothing, FYI. If you don't want to be in a line of 50 people, get the meds you can get at the urgent care. Rediculous. I made it super clear that they wouldn't care and she said they would see her right away the second they look at her and see how bad she is. Nope. Negative.

Wait over 1/2 hr to get X-ray when referred. No one in the waiting room. If I wanted to waste time…read moreI would've gone to the emergency room

I had a recent unfortunate accident involving ti leaves, very sharp kitchen shears, and my hand…read more That's what I get for making lau lau while there's a toddler and 2 dogs running around getting into everything! After rinsing my hand off as best as I could and wrapping it up, we headed to Urgent Care. I was pleasantly surprised that the assistant and doctor saw us minutes after I gave the front desk person my insurance information and ID. The assistant took down my vitals and asked about what happened. A short time later the doctor walked in saying "So I hear someone's been running around with scissors." Ha! I probably would have been in a better mood to receive this dad humor had my hand not been in throbbing pain. He was professional, answered any questions I had, and 3 stitches later I was ready to be released back into the urban jungle :p While I appreciate the care I received the actual building is in real need of renovation. Everything was really shabby looking and the room I was in didn't even have a running sink! It made scrubbing up a bit of a surreal experience watching the doctor rub disinfectant onto his hands to do a minor surgical procedure rather than washing them in a sink. Good thing it was just a cut on my hand and not life saving surgery!

Hormone replacement therapy Cosmetic treatments…read moreSupplement injections like B12 and many others they also draw blood for lab work Health and overall wellness Nutritional and weight loss I think they are very professional people the office is run very efficiently from check in to check out in my opinion highly experienced I've been coming to Protea for a year and I have no plans on leaving unless my Dr. leaves she has made my life enjoyable again! Oh lastly the office is quite nice and comfortable

It's disappointing to write this review because Dr. Clark was kind and easy to talk to, but I would…read morecaution others not to make the same mistake I did. Between the initial office visit and one set of labs, I've already spent over $1,000. I was told the labs would "usually come back fairly reasonable" through insurance, but $725 is far from reasonable. I was also told there was a cash-pay option of $900, which is equally concerning. I'm not sure what standard of "reasonable" this clinic is using, because these costs feel excessive and out of reach for many people. It gave me the impression that this practice may only be accessible to those for whom cost isn't a concern. Additionally, my experience during the in-office lab draw was concerning. The staff member who attempted it seemed very inexperienced, she removed the tourniquet before even attempting to insert the needle and then tried to reposition the needle after insertion. Another staff member had to step in and was able to draw the labs immediately without any issues, which was frustrating given that I've been told I have easy veins. On top of that, I would have had to pay another $219 out of pocket for a follow-up lab review that was supposed to happen within 7-10 days, but the earliest available appointment was a month out. At that point, I decided to cancel and take it as a sign. I would not return and cannot recommend this clinic. I would hate for someone else to end up in the same position, especially when you're already not feeling well and just trying to find answers, only to be left with an unexpected financial burden on top of it.

I have had to come here twice in the last few weeks and have had a very pleasant experience both…read moretimes (considering that I am not a fan of getting my blood drawn, this is a great success)!! The employees have both been friendly, seemed very knowledgeable, and there was not a wait either time. I would be happy here to come here again!

Went to this location based on a review that I had read. Having my blood drawn is a bit of a…read morestruggle because I get very nervous. I had breast cancer in 2020 and part of my follow up care is bloodwork that can detect cancer markers. It's a mail in kit and having it done at Any Lab Test Now is the most convenient way to handle it every four months. Today was my first visit to this location and Lisa took care of me so well. I didn't even get nervous because she was awesome. I will be coming to this location everytime -it's a bit of a drive from Chandler but well worth going the extra mile- just like Lisa did!

I am an out of towner. This urgent care was the closest to my hotel. I didn't feel like driving, so…read moreI gave them a change even after reviewing their reviews. I was impressed! Everyone was so welcoming. They gave me instructions and step by step was going to happen. They all had smiles. They offered me water. I just talent for a simple eye treatment. I could definitely see myself coming back.

I took my son who is 17 yrs old to HonorHealth urgent care today. We were a walk in, the front…read moredesk person Eli greeted us and was very friendly with a good attitude. My son had a dry cough, mild fever, and chest pain from coughing. We saw Dr. Jennifer Copeland, she came in introduced herself, was very friendly and she explained everything in great detail. She didn't mind me asking questions. She ordered an x-ray for him and prescriptions and was personable with me, very knowledgeable and I felt at ease with her. She had a very calm demeanor and a good spirit. She was easy to talk to. And the Medical Assistant, Princess was really good and patient with my son. Love this office.

Would give a zero if possible. Nurse put the CHILDS CUFF below the elbow to take BP. Then nurse…read moresaid pt couldn't move AN INCH because it would throw off BP monitoring. Nurse said advocate couldn't come back to the pt room, even though others were allowed back. Nurse came to reception and harassed me for STANDING where I was sitting (I was not moving around or talking. I was wearing a mask). She asked me why I was standing. Then asked me to sit down. I know I'm allowed to stand as long as I'm minding my business. Very weird and AGGRESSIVE.

I walked in after work. The waiting room was empty and I was checked in quickly by the friendly…read morereceptionist. I waited less than 5 minutes to be brought back. Everyone from the receptionist to the nurse practitioner was incredibly kind and efficient. They didn't hesitate to make conversation and put me at ease.

I've been going to this medical center for a few years and always received very good care from both…read morefront office staffs and the care providers such as Darlene, the phelmologist, Michelle Barnett, NP, Dr.James Nichols.

I've been a patient at AFM for over 20 years! Each provider in the office is incredible! Great…read morecompassion and bedside manner! If you're looking for a new PCP, look no further because they are great!