Shame on you for having providers with absolutely horrible bedside manner especially with a child!…read moreShe was nasty, rude and hateful and actually told my daughter that she was terrible!!!! Unacceptable. That's not okay to talk to an adult like that let alone a child!!!! I will be reporting her!!!

Worst compassion shown by a healthcare provider I've ever experienced. Walked in with an emergency…read morewith my 17 year old son (7/25), as a frantic mom. I was told you might (very cold) want to take him to the ER. I questioned if it was safe or should we call for transportation. The evilest person in a healthcare look at me and did nothing. I asked if she could at least check his vital signs. She told me I could drive him to the ER quicker than I could complete the paperwork. After those words my husband and I guided our son towards the door. All I said was, "ma'am Im really disappointed in you as person in healthcare" she look at me and said Ok. I will NEVER forget the feeling of hopelessness at that moment. We did not deserve that. Praise be to God my son was check out by the best ER nurse and doctor. They ran a battery of test on him and he is fine.

This is what medicine should be like. They care about you as a person, and your health, and when I…read moresay they, I do mean the entire staff. I always feel heard and cared for, not rushed through. I have also never had a problem getting an appointment when I needed to or getting a prescription filled. I am grateful to have such a wonderful practice so close to home!

If you think you have something serious would avoid this place. Doctor was nice and seemed helpful…read more Office staff is not and will lie to you. I've waited now 3 weeks for a referral for an oncologist and got a bill instead. Prior to that is was a referral to a pulmonologist which never happened. In this time I made my own appt and even had a biopsy and still have not heard back on either referral.

Came here cause I was sick and worked until 6 and they have hours til 7:30pm or so I thought. Came…read moreto the door at 6:10 and lights are out and locked up no one answers the phones and no other urgent Cares open within my network.

Came here on a Sat morning around 9:30. Was greeted by a friendly receptionist promptly. I was the…read moreonly one in the waiting room and was taken back promptly after filling out paperwork. I had a sinus infection and allergy induced asthma. The physician extender came right in after the CMA got a detailed history and verified my meds. I got a breathing treatment, several prescriptions and walked out feeling 100% better all within less than an hour. BOOM Thank you ladies. I think this place is a well kept secret.

I stopped by Eagle Walk-in yesterday due to an issue with my left eye. I was greeted by a wonderful…read morereceptionist and took my seat, with a listed wait time of +/- 30 minutes. As the names on the Patient Waiting display moved along, my name disappeared. After others on the list were called, I asked the receptionist to please check on my status. Within a few minutes my name was back on the display. Several other patients came in and were called back before me again. A nurse came out and again called the second name on the list and I got up to once again question what was happening. This nurse pointed her finger at me and said, "you! come here" and she asked the other patient to step aside. The nurse then quite abruptly told me they were waiting for a "procedure" room to be cleaned, it was being cleaned at that moment, and I would be next. Her tone was rude and condescending. I didn't say a word and sat down. Then it occurred to me that, no, I did not need or deserve to be treated in such a manner and kindly told the receptionist I was leaving and would contact my Eagle GP. I've been an Eagle patient for many years and I have never seen any Eagle employee behave in the manner this nurse did. What a shame if she treats new potential patients the same way she treated me.

My visits to this location have been completely positive. The wait time was negligible and the…read morecare and service was second to none. They listened to my concerns and treated me in a prompt/professional manner. Eagle as an organization is top notch and this walk clinic is an example of their professionalism and commitment to their patients.

Had a terrible cold, and a non productive cough. To avoid it deteriorating into something worse,…read morewent to Cone Urgent Care at Wendover Commons. It was easy enough to make an appointment online, and there was a plethora of appointments available. I picked 9 am, hoping wait time wouldn't be too long. We were the first ones there, and we got checked in right away. The waiting room was clean and there was even a charging station! The nurse called us in less than 5 minutes, and because it was connected to Cone health network, all prior information was available to them, as well as the summary after-visit on My Charts. Both the nurse and the PA, listened to our concerns and I thought the care and check up was efficient and thorough. Lickety split, I had 3 RXs sent to the local pharmacy, and we were out in no time. One thing to keep in mind, even though you do make an appointment online, it will depend on what other emergencies come through, and typical approach of triage would dictate if someone comes in with a more serious issue, they might be seen before you. My advice always be prepared with an iPad, earbuds and a bottle of water! It will make wait times more palatable. Also recommend bringing in a mask.

Very affordable--I'm self pay with no insurance and it was $69 for a sick visit (strep throat). The…read morebuilding is new and nicely decorated and clean. When I went I got back almost immediately after checking in online first and was seen and diagnosed quickly. Satisfied with my experience!

I have used the Greensboro location InstaCare several times now for my family. (Camp physical, and…read moreillnesses.) Each visit has been excellent!! They have been quick, professional, helpful, and extremely caring. I would recommend them to anyone in need of a non emergency medical visit.

This Urgent Care location was amazing! I was shocked at the low wait time on a Friday... with only…read more1 other person in the lobby. The receptionist was friendly and entered me as a new patient quickly. They had quality face masks readily available at the window. After about 10mins the nurse came and got me. She was very pleasant and ran all of my vitals / updated my chart quickly. The xray tech came in after just a couple of minutes and took my images. The provider was in about 5 minutes later. During the whole visit I probably only sat waiting on someone a total of 15-20mins from start to finish... which is unheard of for an urgent care in my opinion. The provider was down to earth and addressed all my concerns without rushing me. They were very thorough in all of their exams to rule out major concerns and I left with a clear plan, meds ordered, and ease of mind. I will certainly revisit this location should an emergent need come up again.

I was able to get in and be seen relatively quickly on a Saturday night just before closing. The…read morelobby was clean and orderly, and the staff was professional and worked quickly to help me. No one rushed me along despite it being close to their quitting time. I was very sick, and the provider was thorough in examining me and giving a diagnosis. Medication was sent to the pharmacy, and I left feeling hopeful that things would improve soon. The provider even told me what to do should things not get better since she has seen severe illness circulating in the community. I was impressed by this urgent care facility and would visit again if necessary.

Made an appointment online went in and got put in a room waited over half an hour. Walked out told…read morethem why! Also front desk check in had attitude with us from the start absolutely no personality

Please tell me how you can bill someone to tell them that you cannot help and they need to go to…read morethe ER at Kernersville Medical Center?! I have made several attempts to resolve this and was told it was resolved, yet I am still receiving a bill for services. AND you've billed/received payment from my insurance company...for what?! I would never recommend such a crooked establishment. This is why insurance company's charge so much money and nobody trusts medical facilities...Completely insane.

Today was my third visit to AFC on New Garden Rd in two years. All med staff is great including…read morefront desk - especially NP, Kim. (Scott, PA., is great too. He wasn't there today) Made an appointment last night for this morning. Wait time was very reasonable. Felt I was given the medical care I needed. Thanks AFC.

From the front staff to the back, everyone was nice and very informative. This isn't my first…read morevisit and won't be my last. If I ever need an Urgent Care, the New Garden office is the one I would highly recommend.

Ashley Campbell saved both my daughter's and my boyfriend's lives. Thorough and professional. Staff…read morewas excellent. Thank you!