Never got the NP's name, but this was without a doubt the worst experience I've ever had with an urgent care facility. I don't need a brochure to tell me that I have a sinus infection. I don't need to be lectured about eating, when I have no appetite. I don't need to be lectured about not using my cellphone when you don't have a sign posted and your cell phone with the teal case is setting right there on your desk, logged into Facebook!! Better training is needed if you're calling other people because you don't know how to do your job and key in codes. I will absolutely never be back. Seen 3/23/19 @ 10:34 am read more