1. Novant Heath

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    Walkertown, NC

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    4 years ago

    Ashley Campbell saved both my daughter's and my boyfriend's lives. Thorough and professional. Staff was excellent. Thank you!

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    Novant Health Urgent Care and Occupational Medicine - This is the room they gave us. Already dirty.

    Novant Health Urgent Care and Occupational Medicine

    2.6(16 reviews)
    5.8 mi

    Went to the emergency dept., told them I am prone to infection, visit was because catheter hadn't…read moredrained in 4 days and fluid could be building in my body. Waited 5 hours to get out of the waiting room, then another 5 hours to be told there was no problem, take some antibiotics and call your normal doctor, who is in Ohio. They flushed me with about 400ml of saline, hardly any came out, but they didn't know where the rest went, even after a CT scan. Very disappointed in Novant. My Doctors in Ohio are all Cleveland Clinic and they are persistant until your problem is solved.

    WHATEVER YOU DO, DO NOT TAKE YOUR LOVED ONES TO THIS ER…read more Arrived at ER around 2AM with my wife who was experiencing chest pains. Before they can get my wife in a bed an ER attendant is already entering the room asking for debit card. She tells me there was a $200 copay. When I get the receipt I notice I was charged $800 - when I asked why the difference the ER attendant goes absolutely nuts, screaming and acting aggressively towards me, yelling out loud that she "knew how to do her job" and if I didn't like it I could take my "so-called" sick wife elsewhere.. Yes, she actually said "so-called". Two other female ER staffers behind the desk thought it was funny and sat there laughing out loud. The one saving grace here was that those working in actual ER were grown adults capable of acting professionally. You will never find me visiting said facility again. You can keep deleting this post - I will keep re-posting it.

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    Novant Health Urgent Care and Occupational Medicine
    Novant Health Urgent Care and Occupational Medicine

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    Novant Heath - familydr - Updated October 2026

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