I am very surprised with the lower ratings about Sinai Urgent Care. I have had 2 great experiences…read morehere getting COVID-19 tests and I tell everyone I know to try and get tested here! - Atmosphere: I feel very safe at Sinai. You wait outside / in your car until they have an open room for you and then they text you. The moment you walk in you're taken to a closed off room. - Service: The service is very efficient! You fill out all paperwork in advance so you only go in for testing. They take your vitals and medical history after they swab you for a rapid test to speed up the 15 minute wait time. After your results are finished, one of the team members comes to discuss your results and whether or not you'd like to get a PCR test as well. - Pricing: Sinai takes many insurance plans (listed on their website) and you can call to confirm if you're unsure. Overall, Sinai is the most efficient COVID-19 testing I've experienced or heard of. You can make appointments up to 2 days in advance, but if they don't have any available keep refreshing their site and it's likely you'll come across a cancellation. I haven't been to their other locations, but I've heard equally good things about their Dallas location!

I visited a facility on 12/27 and did not receive a bill until February. My insurance was never…read morebilled by the facility. None of the numbers on the bill lead to speaking with anyone. It leads to dead lines. I called the facility and they are not able to do anything. My insurance needs information in order to pay the bill, which I did not even receive in a timely manner as required by Texas State Law. Someone at Citra needs to fix this as it is horrible customer service and illegal. The level of care received here was horrendous. I walked out worse than I came in.

The care I receive each time I have a Doctor's appointment in this facility is excellent. The…read moreDoctor and staff are amazing. They handled my care in a professional manner. I recomend their services to anyone looking for a good and caring Doctor.

When Ashley PeSek, PA told me I shouldn't have gone to the ER and should've come to them instead,…read moreit completely dismissed the reality of what I was going through. I didn't go to the ER for no reason -- I went because All Care isn't open 24/7. I was getting worse, I couldn't sleep, and I was genuinely scared. I would've gone to urgent care, but they have the same limited office hours. When I tried to express to Ashley PeSek, PA the PTSD I've developed from previous medical encounters, I never expected her response to be, "You need to take accountability." That hit me hard. Yes, I went to the ER and eventually got the medication I needed, but only because the ER helps you first -- before asking if you're paying with debit, credit, or cash. I couldn't afford the prescription beforehand. The allergic reaction I had wasn't minor -- it came from an unknown source and caused painful, pus-filled welts that made it hard to even get out of bed. Still, she downplayed it -- questioning what the ER doctor said and reducing it to mosquito bites. I'm 21 years old. I know what mosquito bites feel like, and that wasn't it. Her response shook me because Jessica Agwumaro, PA and Dr. Osehotue Okojie would never treat me like that. They have always shown me compassion, respect, and understanding. They never judged me, and they always listened. They diagnosed conditions that other doctors overlooked, prescribed the right treatment, and helped me get better -- both physically and emotionally. So yes, I'll take accountability for not going to pick up the medication right away -- but let's be honest: accountability doesn't pay hospital bills. It doesn't buy prescriptions when you're sick, broke, and out of work. It doesn't ease the weight of medical debt. I don't live a luxurious life -- I'm just trying to survive. I'm not saying All Care is a bad clinic. In fact, I've had some truly positive experiences there, and both Dr. Okojie and Jessica Agwumaro, PA are outstanding providers. They're even listed on the clinic's website -- unlike Ashley PeSek, PA, who isn't. But I can't ignore how her care made me feel: dismissed, belittled, and emotionally drained. What I experienced with Ashley PeSek, PA felt cold, lacking empathy, and out of touch with the reality many patients face -- especially those of us who don't have a financial safety net. I'm not asking for anyone to lose their job. I just wish providers like her were required to receive more cultural competence training and psychological sensitivity education -- especially when working with vulnerable and marginalized patients. After that appointment, I sat in my car and cried. I had come in to get my FMLA paperwork filled out and was blindsided when I was told it would cost $100 per page, on top of my $65 copay. I had only brought $100, thinking that would cover everything -- and found out it wouldn't even be enough to get one page done. None of it was covered by insurance. I've been on sick leave with no income, and I've already spent everything I have on hospital visits and medication. Being told that I shouldn't have gone to the ER, or that I should've had my 17-year-old brother pick me up to get my prescription -- when the truth is I simply couldn't afford it -- was deeply hurtful. I didn't say all of that in the moment because I was already explaining I couldn't afford the FMLA paperwork. I was overwhelmed, ashamed, and emotionally exhausted. But even if I had gone into full detail, nothing should have justified the lack of compassion I felt in that room. That appointment wasn't just disappointing -- it was emotionally damaging. So no, I don't want a follow-up visit because I simply cannot afford it, nor do I have the emotional capacity for it.

I came in this last Saturday and everyone in the office was super nice and welcoming! They eased my…read moreevery anxiety and actually listened to my concerns. So many urgent cares and doctor's offices these days act like patients are wasting their personal time, but this one didn't. Literally every person I talked to had a smile on their face. As someone with major doctor anxiety, this location was very refreshing and accommodating. I will say that it was very hard to find a parking spot with all of the retail stores surrounding it, so be prepared for that. It would be nice if they had designated urgent care parking so patients didn't have to walk across a hot and crowded parking lot with a fever, but you can't have everything. Regardless, this location will now be my go-to for any urgent care issues!

I and my children have received care and various treatments at this urgent care. From xraying an…read morearm for a suspected fracture, to diagnosing tonsillitis, the staff and providers are excellent and very thorough! Mark PA-C and Brenda were very communicative and understanding. I do suggest making an appointment online. This is my preferred urgent care!

I hate going to the doctor and had anxiety throughout my entire pregnancy but Dr. Garcia and her…read morenurse Tiera really made me feel comfortable and like family the entire time. This was my first time pregnancy so I had a list of questions and concerns and she took the time to address them until I was satisfied without making me feel rushed. I am a perfectionist and so is she and it really reflects in the follow up she does. I had high blood pressure along with other complications and she made me feel taken care of and after my c section even the nurses complimented how precise and well done my incision was. I also had an appointment with Dr. Stevenson a week before I gave birth and then she did my follow up at the hospital after birth and when I broke down in tears about having issues breastfeeding she consoled me and shared her personal experiences and assured me it would be okay and that was my second time ever meeting her. The culture of the office is very professional but from the sonogram technician to the front desk clerk to the nurse and obgyn everyone made me feel like family and I'm actually sad I won't be going to the visit as often now. I was nervous about getting Dr. Garcia (she was the only obgyn that could work with my availability for appointments) after checking these reviews but I can honestly say after an entire complicated pregnancy and an emergency c-section later there is no other obgyn I could ever imagine having.

Dr. Joykutti came very highly recommended to me by coworkers and a fellow healthcare professional…read moreof hers. Unfortunately, I experienced the following horrific experiences with the Park Lane OB staff AND emergency answering service, that I will be seeking care elsewhere. I first attempted to make a new patient appointment here in Jan via the patient portal, it confirmed the earliest I could go was JULY. SIX MONTHS OUT. The portal confirmed my appointment but a week prior to my appointment, I hadn't received any sort of instructions or confirmation, I call the office for the lay of land and THEY DO NOT HAVE AN APPT under my name but go as far as to condescend that they do not accept new patient appointments online. Um ok, maybe my bad? I try again, earliest appointment FEBRUARY 2024. Now I'm thinking, ok so that tracks with the first appointment, maybe I'm not insane. I do express to the front desk that my spouse and I have diligently TTC and haven't had success and would like to see a doc soon and would like to come in as soon as possible. She tells me to repeatedly call to see if there are cancellations. (????) No offering to get lab work, no waitlist...? Okay. Fine. Now we're officially on the calendar. Side note: never received any email confirmation. Fast forward a few weeks, I get a positive pregnancy tests, I call to see if I can get my appointment pulled up. Series of questions on timing etc etc, 30 minutes on hold and I get a 'the nurse will be in touch to schedule you, we don't do that'. Click. Again, no offered lab work for a blood confirmation pregnancy test. After a week of no one reaching out, I call back. 'Oh, you have an appointment 11/9, the nurse called you.' They most certainly did not, I removed my 'silence unknown callers' option and everything. I expressed as much, the response 'Well the app would have notified you.' WHAT MOTHER EFFING APP??? I say 'fine, I'll take the appointment' even though I will need to move three mtgs for this appointment the phantom app confirmed for me. Not 5 minutes later, the nurse calls me back, asks me to confirm the appointment. I express my concern at waiting so long before my first appointment. She replies this is totally normal. Hangs up. Fine. We're on the schedule, if I'm that nervous, I'll get lab work done at my old OBs office that fell out of my insurance network. A couple weeks go by and I'm bleeding. Out of nowhere. Sheer panic. Knowing the service level I'll get out of Park Lane OB, I try google (information range is wide and frightening), I try the TeleDoc (they don't take any pregnancy topics, period), I call Urgent Care (honey, you need to call your OB). *expletives* So I call Park Lane OB, what I assume is my OB. It's the weekend so I have to call the after hours service, where they inform all callers if you are not a patient, they will charge you a 20$ service fee. I explain my situation, they take my information and say 'you only have an appointment, you are not a patient, you cannot utilize the doctor on call here'. They. Hang. Up. They turn away a patient. So, I call my old OB's answering service, I explain my situation, apologize that I haven't been into the practice for awhile etc, she stops my tearful rambling says 'I'm paging the Dr. on call right now'. 30 mins go by, she calls back 'have you heard from the Dr?' 'No ma'am' 'I'll try her other number'. 15-20 mins go by the service calls me again 'Any call?' 'Not yet' 'okay hold on' she keeps me on the line, the doc calls so I flip over to answer it. The Dr. on call listens to everything asks me some questions, gives me instructions and what to look for either way. Reassures me that this must be so scary but to remain as calm as I can be. Tells me I can COME IN FOR LAB WORK on Monday for a bloodwork pregnancy test. (Btw I can hear this doc's beeper going off, twice during our call) I hang up, shook. A minute later, the answering service calls me, again! 'Did the Dr. call you, honey?' 'Yes, ma'am, she did!' 'Okay, good!' DO NOT go to Park Lane OB. Try Swiss OB, they'll treat you like a patient.

I had Rita take care of me today. I didn't feel a thing when sticked me, she's such an Angel !…read more Blessed day everyone!

Tinya was incredible! She is so very kind, efficient, I didn't feel a thing for blood work. She has…read moreto be the best clinician I have ever had. She is beyond wonderful!!!

New to Dallas and needed a same day appointment. I also needed to find a new primary care doctor. I…read moream so glad that I found Dr. Boothe and Methodist Uptown Medical Group. The entire experience from phone call, check in, and office visit was the best experience I have ever had at a Doctors office. Everyone was professional and friendly. They really made me feel like they care. Dr. Boothe made me feel very comfortable, and made me feel like he knew me for years. I could have not asked for a better experience and that is why I know Dr. Boothe will be my Primary Doctor going forward.

I've been a patient of Jessica Hutton's for several years and have always received excellent care…read morefrom her and the entire staff, along with prompt responses through the app. Even after moving to Austin, I continue to see Jessica via Zoom whenever needed.