Outrageous pricing. They charged me $26 simply to press and clean a pair of pants…read more When I complained, I was basically told to go pound sand. The competitor down the street, that I checked with, charges $12. !!!! go there.

New to the neighborhood, the husband and wife owners welcomed me to the village and treated me…read morewarmly. As I prepared to pay for a completed hem repair, they refused payment as a token of our new friendship. The hem was expertly finished and ready one -day early. They've been on the Avenue for more than 20 years...I'm surprised there are no reviews (but I'm happy to be first).

Professional service, text notification, and beautiful results would earn this business 5 stars…read more That they also came through with an emergency tailoring repair means I would give a bonus star if I could. Thank you!

Very expensive. I've personally never used a wash/dry/fold service before. However, my washing…read moremachine broke recently, and the new one I ordered is on back order for two weeks so I found myself needing this service. I chose this business because it was close by. I brought one medium size bag of laundry to be done and according to the website if you drop it off before 10am you can pick it up by 4pm. I called ahead to see if I needed to schedule an appointment to drop it off. They said I did not. So the next morning at 9am, I dropped off the laundry and was told I wouldn't be able to pick it up until the following day. Not exactly in accordance with their website claims but fine. She weighed the bag and printed out a receipt and to my shock it was $68. The clothes came out fine the next day when I picked them up, but I had a few button down shirts in the bag and was told in the future those would be extra! For close to $70 for one bag of laundry I thought that seemed a bit much.

They trashed my new jeans there were supposed to be dry cleaned but they came back in shamblesread more

Unfortunately, they lost five items that I brought to them for dry cleaning. They found the…read moredresses, but an expensive, cashmere sweater remains lost. I can't risk bringing my clothes to them anymore.

Exceptional tailoring of a few jackets by Martin Miller at a fair price and reasonable timeframe…read more Two jackets needed heavy reconstruction (one taken in around waist and sleeves shortened, one sleeves shortened and altered to surgeon cuffs) and one jacket sleeves altered to surgeon cuffs.

I'm so thrilled that Alts opened its newest location in Greenwich--such an exciting addition for…read morethose of us who live outside of Manhattan! I've been a client for nearly a decade, and it's been amazing to see their growth. Over the years I've visited a number of their NYC studios such as Union Square, Grand Central, SoHo, West Village, Tribeca, and every single time I've been blown away by their service. You get what you pay for! They always go above and beyond to make sure everything fits perfectly, and somehow manage to make the whole experience enjoyable and stress-free. At the new Greenwich studio, I worked with Humberto, the lead fitter, and he was fantastic--friendly, professional, and put me completely at ease. The studio itself is gorgeous: stylish, chic, and perhaps one of the nicest Alts locations I've been to. Plus, there's plenty of parking right on Putnam Avenue, which makes it super convenient. I recently brought in more than 10 garments (dresses, sweaters, skirts and jeans). Mix of complex and simple alterations. It's incredible that they are able to handle everything with ease. I also needed some outfits rushed for an event and the team was able to accommodate my short window. Within just 3 days I got an email that everything was ready for pickup--and the tailoring was flawless! Thank you to Jess, the store manager, and the front desk receptionist--they were both so welcoming and professional. Couldn't be happier and highly recommend Alts for any alteration needs, no matter how complex or simple.

Damaged cuffs for two shirts just weeks apart. When confronted, he agreed that this happens in many…read moreyears, but wanted to charge me to fix it. Not sure if the smugness on his face was a bigger irritant than the chutzpah to charge for the damage he created. Enough cleaners in the area that deserve my business more than this lug nut. And this was after I ignored that he failed to disclose an increase in cleaning charges.

My daughter had a rush tailoring need for a wedding. Magic Touch promised to have it ready the next…read moreday! When examining the dress Gemma ( owner) discovered grease stains on the dress from the previous owner. Magic Touch was able to tailor and clean in plenty of time. Also the price was more than competitive.

The only tailor I'd ever go to in New York! I was very nervous to trust anyone with my wedding…read moredress and it turned out better than I could have imagined! Price was reasonable for how much work and layers were involved. People thought I bought a custom gown. I'll be back with much easier projects!

3days before my wedding, at 8pm I picked up my dress. Eva applied chemicals on the dark marks she…read morehad left on the front of the dress and told me once it dries off, it will come off completely. This mark didn't exists when I dropped off the dress. When the next day (48 hrs before wedding) it was still there, she stopped replying to my messages. The front of my strapless dress was lopsided becoz she had removed boning to create room around the back zipper, so much so that she offered putting pads to fill the giant gap between my chest and the front. She has no idea how to do French bustles and instead suggests inverted-cones by pulling the dress up and pinning on the outside. Unprofessional and irresponsible. Not to mention how she runs a sweat shop in her garage, working the seamstress on weekends and odd hours.

I recently had a made-to-measure suit and sport jacket made for me by Julio and his father in…read moreGreenwich at Su Misura. This was the first time in my life I ever had anything created from scratch like this. I cannot say enough superlatives about the experience, the quality or the professionalism that I received from them. Using top of the line fabrics that I selected from their stock, I ended up with the most beautiful suit and sport coat. This is going to be the first of many repeat scenarios as I can now no longer buy off the rack. Special thanks to Julio for his excellent work !

Absolutely amazing work, he took care of me quickly for some quick alterations that I needed done…read morebefore I headed out of town. Very pleasant and professional, prompt and very insightful.. I'm glad I've found my new tailor. His craftsmanship is superb.

Needed some quick help with a dress that I was wearing the next day to a wedding and the help that…read moreI received was outstanding and caring!! We are so lucky to have this business in our community and I more than highly recommend these kind people and business. 10000000% recommend! THANK YOU!!!

Visiting child needed a button sewn late on a Saturday afternoon. Not only did they take care of…read moreit, but they reinforced the other buttons--and did it all at no charge! Terrific service makes it clear that they've earned their long history in Larchmont.

2025 Update - Spoiler alert, Mario is the same jerk he was three years ago. I tried to call and get…read morean idea of pricing because other reviews claim he is expensive and after my last review I thought, "Maybe people change, it's been a few years." Nope. He's still the same guy. He gave me an incredibly vague quote over the phone and then hung up on me after I asked for clarification. STAY AWAY!

Mario is fantastic and his work is absolutely amazing. I travel from NYC to get my clothes tailored…read morehere. He is very kind and extremely friendly and I recommend using him.

Great Dry cleaners!!!! They even were so sweet to put my duvet back into duvet cover…read moreAn impossible job for one person

Prices are fair and customer service is great they are very efficient. Cleaned all the mildew off…read moremy grandfathers old leather jacket that was stored in a closet since the 70s