I love this store. The staff is always friendly and willing to help!…read more The store has a large selection of items- clothes, scarves, decor, jewelry, teddy bears, charms, etc. When my Grandpa was still alive, I bought us matching hats from this store. And when he died, I thought it would be fitting to buy some grave decor from here. The store also has a lot of religious decor. Even as an atheist, I was very tempted by the gorgeous statues of angels and crosses as well as a traditional Irish praying angel for worries.

If you're looking for a great gift this is a place to go they have all Irish…read more (Rings and bracelets and charms) Good quality, good price, and lovely and knowledgeable staff.

The Country Daisy Flowers for my brother's funeral were gorgeous. The folks at CD were kind,…read morehelpful and delivered on time. I can highly recommend this floral shop.

I called the morning prior to the wake. Betsy was very accommodating and able to take my order and…read morehave Raphael fashion an exquisite basket with some joyful holiday inserts. Price was competitive yet fair, and in lieu of impending blizzard, delivered to funeral home before wake the next day. The family raves about how beautiful they were and indeed they found a home very near to where grandma lay. Thank you Betsy and Raphael!!

Friendly staff and they have beautiful merchandise and a huge selection of greeting cardsread more

I always love going to an establishment where they value you as a customer. I made the trip to…read morethis store because I was rudely treated at another Hallmark store that refused to give me a refund for 2 Mother's Day cards that I bought more than 2 weeks before Mother's Day along with having the original receipt. I called Hallmark Customer Service and they suggested for assistance I go to a corporate location which this was the closest one to me. I called first and talked to the manager on duty named April on 5/5/17. I explained how badly I was treated and she was so kind and told me I could come and return the cards for a refund, no problem. I went to the Hallmark store and was pleasantly surprised how big the store was and how many wonderful gift options are there. I dealt with an associate and a manager about the refund and they gave me no questions, issues or problems because 1. April had filled them in on the fact I was coming in today (5/7/17) and 2. it was a reverse experience to my prior visit at downtown Chicago Hallmark store. Both were friendly, kind and when leaving, wished me a good rest of the day. Thanks to this Hallmark location, I left satisfied. Not all Hallmark stores are the same and I will make sure to be back to this one whenever I'm in the area. Thanks so much!! P.S. Notice the vast difference between the refund policies between the independently owned store and the corporate store in the photo. Wow!

There were 3 employees in the store and I was the ONLY customer. Not a single employee greeted me…read morewhen I walked in or walked past them. I would typical walk out after a situation like this, but I needed to purchase a card. Otherwise, I would have walked right out. The card selection is pretty good and they have a lot of great things (decor, ornaments, etc) but the customer service is non-existent.

The helpful people , the products , & all those displays ! Hallmark Christmas is always magic . I…read morecan't wait til the dream book comes out ! Also , you get more than you pay for creating new memories and traditions.

I mean it's got some great stuff that I would love to give people for gifts but it's outrageously…read moreoverpriced. The staff is always watching you like Hawks and all you're trying to do is browse the store. Not cool.

First let me say that my service was ok (about 3.5 starts). However, this review is on behalf of a…read moreMuslim woman who received insensitive service. The first associate who was attempting to help her was trying to explain that the item the woman was interested in was an urn. The woman who seemed to have limited English did not comprehend that term, nor did she understand when the associate used cremation. The first associate was patient and speaking to the woman respectfully (I only heard because I was in ear range) although she did not seem to catch on that the woman did not understand the terms she used. The problem came when the second associate, who seemed irritated by the exchange, decided to YELL, "it's for dead people!!" She was so loud that everyone in the store stopped to look. The customer, now understanding but clearly embarrassed, put the item down and walked out. As I tried to explain to the first associate that many Muslim people don't believe in cremation, so those terms were probably foreign to her, I noticed the other associate make a phone call on her personal phone to tell someone about it. I had to wait for her to finish laughing on the phone for her to ring me up! Completely unacceptable!

HORRIBLE service! Skip it & go somewhere else. I found this place by Facebook. Web page look great…read more I am visiting here from out of town. But will not return or recommend. Two older ladies working there. As soon as I walked in one of the old woman ask me if she could me but not in a nice way. I responded, "Yes, we are looking for Fire Dept gear." The the woman was not helpful after that. I asked her a few questions and she was not sure. Afterwards she just told everything they have is there. I also asked if my wife could use the restroom and they both said it was not working. After I spend money here. I gave 1 star for the good selection of stuff. I did NOT give any stars for Service because this business has LOUSY SERVICE. They need to treats people better than that. I didn't even ask if they offer discount to first reponder from other city.

Great family owned shop. Bought a checker board dog collar here...the price was right and the…read morequality was outstanding. They have a great selection of items and the staff is top notch. I will definitely be back in the future.

Went in to get ribbons made for my daughters baptism. The owner is incredibly nice and takes…read moreaccount for you personally and what you are looking for. She made everything by hand and it turned out beautifully, she even gave us a gift from the monastery for the baby. She made sure everything was beautiful. Even with the baptism a week and a half away when I ordered everything, it was done amazingly and on the date she promised. Everything was wonderful and I highly recommend her and the store. I even got the godparents gift from the store. If you have needs for wedding, baptism, gifts, etc. go to this store.

Amazing customer service and they have a huge selection on wedding cards. They took all the stress…read moreout when it came to looking for the invites. Everything came on time and we were always kept up to date

I needed flowers for a memorial service in Oak Lawn. I called Windy City Flower Girls because I…read morewanted to use a local flower shop to make an arrangement for the memory table. I don't remember the young lady's name whom I spoke to, but she was very kind and helpful. She listened to my needs and helped me decide on an arrangement over the phone. I didn't see any pictures or anything beforehand, but from our short conversation I felt very comfortable leaving it in her hands to make something beautiful. When I arrived to the event and saw the arrangement I was very pleased. The flowers were very beautiful and looked fresh. I 10/10 recommend using Windy City Flower Girls for any occasion! They really came through. Thank you!

Ordered flowers for my mom's birthday. The owner was so nice and helpful over the phone. The…read morebouquet was gorgeous and everything I wanted. Very stunning and seasonally appropriate. Will definitely be ordering from them again!