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MINI of Ramsey

3.6 (126 reviews)
Closed 9:00 am - 8:00 pm
Updated 3 months ago

Services - MINI of Ramsey

Check engine light

Engine oil light diagnosis

Auto general diagnosis

17 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

MINI of Ramsey Photos

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Recommended Reviews - MINI of Ramsey

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He try and blame me saying i did it then offered to glue it
Emirhan G.

First time i took my car they unscrewed a bolt from the stearing and spindle column and said its probly stripped n i need whole new part lies still same assbly no problems im also a mechanic they tought they could pull one secound time i had no choice to take because the jbe back ordered part and no one could get they couldnt put my old one back only thing not working was windshield wiper do to water damage after they diagnosed the problem they couldnt even get the car started they gave me someone ellses broken jbe they ripped out the wiring for my dash cam and said thts how it was they broke the plastics and didnt even acknowledged it i was stuck with a broken jbe i was charged about 2.5k for crank belt and belt tensioner plus what ever they made up for the jbe work to cover ther lost time i waited almost a year for the part n went back to get the piece swapped again they had issues unable to program the jbe said it was do to 3rd party radio finaly they figgered out a way i go get my car paying another 1.3k to only have wires hanging from the buttom of driver side for my obd connections the fuse box cover on the pessenger side isnt closing because bent and broken clips the side panel plastic clearly dammaged and not correctly positioned n broken parts but the worst my gear shifter collumn is out the whole thing slides under as you switch gears i am still at the dealer checking on all the things wrong with the car i tell the service manger and he blames me saying i broke as i show him its broken saying i jamed my finger n broke it infront of him as the piecs literally fall off then he asks me if i want him yo glue it back like are you fucking kidding me as i am complaining about what he is saying and the damage to my car he has the balls to suggest them i am under substance and that i am acting irrationally like are gucking kidding me again i had to explain how i am pissed and very rational as i came to havemy car fixed but being handed broken shyt dammage to my property he tells me things like im doing you a favor i didnt charge you for all the trouble with the jbe all the exra hours like he leagly can if he wanted witch he cant when the prices and times are fixed he can charge what ever for labor but the repair times are fixed meanin according to the job there is a set amount of hours they can charge for that job they cant charge u ten hours of labor for oil change for example he told he i can just yow my car if i want when they couldnt get it started the first time when i told them they are liable they try to make it like they are doin me a favor then the second time his like roads right there like ima leave with my car in the condition they left it they did not do me any favors they barely did there job they tryed to scam me they over charged me for things to cover there loses they threw blame on me for damges they created and took no responsibility...............n im not tryin 2 go back to a cell..ps.. my sunroof also doesnt work anymore it starts opening then about a inch it just vloses right back wont open anymore also just found more broken plastic parts as well as more programing issues where car wont show proper gas level and so forth..

Buyer Beware!!!! SHARE THIS WITH EVERYONE YOU KNOW! MINI of Ramsey is fraudulently selling cars to unsuspecting buyers with issues, broken heat, water pouring through roof, remote start defective, and the list goes on. The dealership is now offering to take the car back and refund 50% of the sales price! It's been less than 2 months and the car has been in for service more than home. BEWARE of the double talking Sales Manager Abe Levi and DO NOT buy anything from Ruby King. This dealership should be closed down for poor business and knowingly taking advantage of inexperienced women purchasing vehicles from them! #minicooper Lithia Motors #bergencountynj #bergencountymoms #ramseynj ABC7NY CBS PIX11 NBC News #bergencounty #bergencountybusiness #Rubyking #abelevi

Oil stain

Dishonest place Please read the negative reviews, they are real. maybe buying new cars here is okay but do not take your car here for service. I have been to many mini dealers and by far this has been my worst experience. I have spent about almost 1000 dollars for the service. And my car came out filthy with oil stains that won't come off. The manager said my car came in dirty which is totally untrue. It was raining on the day I came in, there were at most some dirt, but NO OIL STAINS. I just had the car cleaned professionally 3 days ago. No stains at all and I haven't drove the car until I take it to the dealer. I regret that I didn't take a picture of when my car was first returned to me because i had this type of stain all over the lower part of my car. They never even warned me about this and maybe just expected me to not notice and leave. They washed it twice but still there are left over stains that wouldn't come off. Their own viechale also has the same type of oil stain as shown in figure 4. My car was returned to me in similar condition. The manager said they wanted to take care of it but they won't admit that it's them that were causing this stain . They were just doing me a favor of taking the car to be detailed. I can not believe this type of customer service. I work in customer service and I would have never treated my customers like this. Please, if you mess up something, let your customer know and take full responsibility for it. Plus after the service, even if my engine light went off, the car is still experiencing performance issues. I should have never taken my car to this place and wasted 1000 dollars. I have absolutely no idea about what to do with the performance issue still. I have lost trust to this place because of how they handle things and I have doubts about even if they have performed the fix on my car. I will take it to another dealer I trust for an examination.

Love my new ride! Gracias Terry!

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7 months ago

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Lithia M.

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4 months ago

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Lithia M.

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2 years ago

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Lithia M.

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1 year ago

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Lithia M.

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1 year ago

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Lithia M.

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11 months ago

Slow shipping gave the correct information, but they still got my order wrong. Non-returnable.

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Lithia M.

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1 year ago

Very good experience with Diego, the salesman. He wasn't overbearing, but was pleasant to deal with.

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Lithia M.

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3 years ago

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Lithia M.

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1 year ago

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Lithia M.

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2 years ago

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Lithia M.

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6 years ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

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Lithia M.

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5 years ago

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Lithia M.

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10 years ago

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9 years ago

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10 years ago

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4 years ago

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13 years ago

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7 years ago

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7 years ago

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6 years ago

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6 years ago

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9 years ago

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11 years ago

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14 years ago

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7 years ago

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10 years ago

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8 years ago

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10 years ago

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13 years ago

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15 years ago

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11 years ago

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12 years ago

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9 years ago

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8 years ago

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Thanks Danniel! We're happy Terry could help!

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11 years ago

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12 years ago

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Review Highlights - MINI of Ramsey

Saw the car online and when I got there yesterday I met with Terry who made me a first time car buyer feel very comfortable.

Mentioned in 10 reviews

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MINI of Ramsey - car_dealers - Updated May 2026

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