This store has improved tenfold over the years. I don't know who the management is, but the…read moreassociates are very friendly and helpful. Zachary helped me find my shoes and Brianna went out of her way to locate the shoes that weren't available anywhere in El Paso. Luckily, she found them in San Marcos and I was sent a link to order them from San Marcos that same day. So ended up buying two Parents in San Marcos. Great value and beautiful shoes! Parents in San Marcos. Great value and beautiful shoes! Beautiful associates.

Quality, style and craftsmanship, at an affordable price! I am talking about Coach products. I am a…read moreCoach girl 100%- purses and shoes and slippers and sneakers. So yes, let me talk about sneakers for a minute. My ankle bone in the side of my ankles is in an awkward position; it is too low on my leg and sneakers hit at that point. Yes it is uncomfortable so I try to get high tops when I can find them. I got two great pairs with and additional 20% of the clearance price! You can't go wrong with black sneakers and white ones too!

Awesome service and prices. They also have a huge selection of all kinds of boots. We didn't have…read moreany trouble finding boots for all members of the family

I spoke with John over the phone a few days before to confirm they had several exotics in my size…read more He called me back and informed me what they had and informed me of a ten percent discount for military and veterans. I then called the day prior to confirm again they still had the boots. They had sold one of the pairs. I was driving cross country with my Brother in Law and had stopped in to this store many years ago when I was in the Marines and picked up two beautiful pairs of boots. This is my reason for venturing back to this location. I purchased five beautiful exotic cowboy boots and couldn't be happier as I have been planning on coming back to this store since 2016. John and a helper in the store were extremely helpful and I could not be more elated with my purchases and experience.

Bought a couple of cowboy hats, Rafa shaped them for me Very…read morepleased with the hats Thank you

Got a Resistol shipped from El Paso to Lubbock and it arrived very quickly and in immaculate…read morecondition. I would definitely do bidniss with Starr again in the future.

I just found out today how ignorant I am about El Paso....did you know we have a Guinness world…read morerecord holder for the world's biggest boots here in El Paso? They just happen to be in one of fashion's most celebrated artisanal boot maker's workshop right here in El Paso (which is apparently also the boot capital of Texas). I present to you Rocketbusters. I read about them thru a business journal about apprenticeships and how they mentor young folks in trade crafts. I had been up til then, saving up pennies to visit Heritage Boot Co. in Austin, since I only heard about them making custom boots. I can't believe we have our own artisan boot maker's here as well! Duh me, right? ‍ As soon as I found out, I messaged them to visit and they told me to call. I was able to get a last minute appointment and they were gracious enough to show me the process, their workshop, and some of their beautiful works of art. Their building is in downtown and I've actually been in their parking lot for the farmer's market, so it's a cool area. We walked up and saw a huge horse on top (ask them about it) and doubles as a weathervane! The workshop is super cool, they have some really cool art as well as the beautiful boots on display to show off their work. You can touch, smell, and see the master artisan's work in the designs. The world's largest boots (real boots with leather, sizing, etc) are also on display and even their restroom is cool! They showed me samples of the designs that they did for charity, movie stars, celebrities, etc and each had a cute backstory. My host was kind and very knowledgeable. The things that they can do to leather is incredible! They also had a huge display of all sorts of boots, mules, and even children's boots, all custom made. Prices start at $1200, which is eye opening, but considering the work put in and the lifetime of the boots, it's actually a deal. Why the cost? They start by hand measuring your feet, since no foot is alike, this is crucial to having a custom fit. I didn't get to do it since it was so last minute to squeeze me in. They then discuss the design and the creative process begins, some designs can take 2 months, some 2 years, depending on the customer and if they like what is being designed for them. They hand draw, cut, and paint the leather designs...some like the mermaid, will have over 50 passes of paint and dyes! It's meant to soak into the leather and have staying power over the lifetime of the boot. That's quality you can see. Some of the designs were so intricate, it looks like actual wood! They train local artisans and keep them on as a full hire should they want to stay. I love that the traditions and expert knowledge gets passed on in hands on training. Come out if you're interested in supporting artisans in our backyard. People from all parts of the world order from them, but we can actually see the process, feel it and see our custom order locally! I know what I'll be saving my pennies for in the next couple of years! #supportlocal

Wow! I'm impressed that this place doesn't have any Yelp reviews yet! I visited this place in…read moredowntown El Paso last month, and thought it was one of the most unique and coolest places I visited on my trip there! I called the day before my planned visit to request a tour. Rocketbuster Boots prefers that visitors who want a tour request one ahead of time, just to make sure that someone is available on the day and time of your planned visit to give the tour. Didi provided me with a fantastic and free tour that lasted about an hour. She was so awesome and friendly!! She provided me with the history of how Rocketbuster Boots started, explained the process of how clients decide to order their custom handmade boots, introduced me to some of their seasoned designers and also to some of their interns who were diligently working, and then took me down to the basement where the boots are polished and sanded down, then hung to dry. Although the tour is free, I still gave Didi a tip for taking the time to show me around, especially since she was taking time away from her lineup of boot orders to provide the tour. Didi even introduced me to Nevena, a super kind lady who owns Rocketbuster Boots and makes sure that their operations run smoothly on the weekdays. I was astounded to learn that celebrities like Arnold Schwarzenegger have bought at least 80 pairs of boots from here!! How can anyone wear that many pairs in a year? Apparently, he is one of their biggest customers! I got to see and touch some of the really cool boots that were already made! A pair starts anywhere from $1000 and as high as $4000! I can't afford any of these! But they are really nice to look at! Some of the really fancy boots even have Swarovski crystals embedded in them! If you're ever in El Paso, I would highly recommend you to check out this place! You will be very amazed and learn a lot!! There are so many cool and fun photo ops, too!! And everyone here is really friendly! Rocketbuster usually has their own private parking lot for visitors and customers. However, on the day I visited, the lot was blocked off for repaving and renovation. So I had to park in one of the independent parking lots about a half block away, next to a courthouse. The independent parking lot was alright because it cost only $3 for at least a couple of hours. And it's better to park there than to risk getting a ticket from parking in timed or restricted areas.

They did a good job and helped me with my gait analysis. They also let me try it on the treadmill…read more Also I felt like it was a normal price range and you even get to try a bunch of different shoes. Nice selection as well.

Great shoe selection! Great friendly and helpful staff. Good sales prices! My wife loves her…read moreshoes!

Went in today and got some beautiful shoes! . I didn't like the unisex fit on the previous converse…read moreI've bought, but discovered today that they have women's sizes!!!! The gentleman that helped me had great customer service. I think his name was Elijah.

Well they tend no to notice anyone walking in the door, and they cant even get the custom converse,…read morewhere you can put your name and stuff, they just say 'go to our site'. Ive been to many that have computers there, so you can make your own, and you can pick up at store.

I took a gold bracelet that needed two small solders. I was charged $70. Ridiculously high. No more…read morebusiness from me.

I use to go to Frampton's (on Montana) to get minor jewelry repairs. I always got the same…read moreresponse, they would have it ready in a week. I would go on the day they said it would be ready and it was not. This happened on every job I took. I expressed to them that I was very disappointed. I know of this small jewelry shop when I went to take shoes for repair at Texas Shoe repair. I gave them a try. I was not disappointed. Their window says, Repair as You Wait, and they stand by their name. I would highly recommend.

I always come here thinking I'll find shoes but I haven't yet! They either don't have my size or…read moreany I like. The good thing is they're right next to Burlington. They carry the same kinds of shoes. If you don't find them here, they may have them at Burlington. The shoes are reasonably priced. I think they used to have more options in the past. A part of the store has empty shelves. I was looking for some heels for a quinceanera the last time I was there. They offer shoes for men, women and children. Another plus is that there's handbags and accessories for women like earrings, necklaces, etc. I like some of these items. The staff is always friendly and willing to help. I'm not sure when I'll return but I know I will. Maybe just maybe I'll find something to buy next time. Overall I've had some decent experiences here minus an actual purchase.

Hands down one of the greatest place to get name brand shoes at a discounted price. My wife and I…read morestopped in while passing through El Paso and found it hard to not fill our car with new shoes. If you like saving money giving you the ability to buy twice as much this is your place. I wish they had a store Chicago! The staff was also very friendly and helpful. Edit: typos on the phone.