I was sick and couldn't hear out of my ear for weeks. After a trip to an urgent care out of town,…read moreanother trip to my regular family doctor I was desperate. My regular family doctor told me I needed an Ear, Nose and Throat doctor. I didn't know who to call. I ended up seeing Dr. Schainost. She was wonderful! She explained everything very well to me. I have had to go back and had good care from her. I highly recommend Dr. Schainost!

She is an amazing doctor. She takes the time to get to know her patients. I highly recommend her.read more

This is the "old" hospital in the middle of Shelbyville, not the new hospital located at the far…read morenorthern edge of town. I have been to both many times, unfortunately, ha. While i n this hospital I was very well taken care in a quick manner. Each time I have came here I had a 5 minute or less wait time. Parking is sometimes tricky to find as the small parking lot is pretty full most of the time. The staff, nurses, greeters, doctors, and techs have all been friendly, caring, knowledgeable, and helpful to me for my various visits for all types of different exams. I do not find any faults with this hospital, its staff, or how they treat anyone before or after an exam. Everything goes smooth and as planned and test results come back quickly. Some small towns have hospitals that are more like a band-aid and an aspirin station, but this hospital does as well as the big city hospitals for the things I needed done.

From the owner: Major Hospital's Inlow Imaging Center provides comprehensive diagnostic consulting services.The…read moredepartment is staffed twenty-four hours a day by technologists who are licensed by the state of Indiana and registered by the American Registry of Radiologic Technologists. The Radiology Department adheres to the standards set by Hospital Care Assurance Program while the American College of Radiology and the Federal Drug Administration accredit our mammography facility. Ultrasound and vascular imaging are accredited by the American College of Radiology.Major Hospital Diagnostic Imaging offers:Bone Densitometry (Osteoporosis screening)CAT scanningDigital mammography (screening and diagnostic)MRI scanningNuclear medicine imagingStereotactic breast biopsiesUltrasound and vascular diagnostic imagingX-raysPET imaging

Dr. Raffle is a compassionate and intelligent physician. I could not speak more highly of her. I…read morehighly recommend Dr. Raffle.

From the owner: Rachael L. Raffle, MD enjoys caring for the depth and breadth of adult and pediatric ear, nose, and…read morethroat disease. While she has a dedicated interest in care of voice, airway, and swallowing conditions, utilizing the most advanced minimally-invasive and in-office techniques, her skills encompass the wide range of general ENT needs, including hearing loss, throat pain, neck masses, sinus issues, and allergies.

I had nose surgery here about a month ago with Dr. Johnson. I couldn't have asked for a better…read moreexperience. From pre-surgery to post-op, he was always reachable, assuring, and made what could've been a terrible ordeal an easy and calm process. I highly recommend Dr. Johnson and his staff. I had to miss school because of the surgery and his nursing staff made sure I had all of the necessary documentation and sent even more doctors notes when I had complications with teachers. Overall, Dr. Johnson is great at what he does and would be my top choice again.

Dr. Fritsch saved our daughters life back in 1987. She had swallowed a dime size piece of…read moreplexiglass as she was crawling on our floor. We had just had a range delivered and this was a shipping bumper. We tried to stop her but she swallowed it so quickly that it was impossible. She actually choked and lost her air because it closed off her airway. It landed horizontal in her esophagus. I did the clean sweep and all other life saving measures. Nothing was working so I stuck my finger down her throat and pushed on the plexiglass. This opened her airway as it turned the plexiglass vertical. We took her to the er and was told we were over worried 1st time parents. Needless to say within 36 hours she was close to death as this object bore a hole in her esophagus. The ent was called in after a day of testing and us explaining what we thought it was. Nobody really believed that's what it could be. We were told she most likely passed the object. But sadly not. Anyways Dr Fritsch saved her life 100%.

The people were courteous and professional. These are what makes a doctor's office a good place to…read morevisit. Judy who took molds of our ears for custom earplugs was easy to speak with and courteous. She was very knowledgable too. The price for custom made earplugs is well worth keeping good auditory health later on. Concerts are fun to go to; but they are just too loud. This way, we can enjoy the music and not go deaf when we are older.

Called and asked for information about the process of receiving pre-exposure rabies vaccines. I'm…read morestudying to be a wildlife biologist and I focus on bats. It is required of me to receive these vaccines and it is something that should be common knowledge for anyone working in a hospital--regardless of whether you're a nurse or not. After I asked my question, whoever was working reception had zero idea what I was asking for, which is fairly alarming considering rabies is one of the most lethal viruses we have. She asked me if I was a current patient, I said no I don't have insurance. This was when she really stopped helping me. I understand prices are high, but they're going to be high regardless because of what I'm asking for. She told me to ask my school what do, to which I told her they told me to contact hospitals because they are all equipped to give these vaccines. She just kept saying she doesn't know what I was asking for and that she can't help. She then directed me to Jane Pauley, who is closed on weekends. I understand not being versed in everything that happens in a hospital, but not knowing what a pre-exposure vaccine is, and being unwilling in helping access that, is a terrible look for any healthcare facility. Please educate your staff on basic healthcare and train them to not just push people off the phone.

The billing department is horrible, and it's difficult to get my billing questions answered. I kept…read moregetting the run around on why there was a delay in filing a claim through my insurance, so I finally had to call administration to get it filed. My spouse and I have had to pay the total billed amounts for services before, because they can't seem to file their claims within the 90 day filing limit set by our insurance. The staff is friendly, but I've had so many problems with billing that I've considered going elsewhere even though it's convenient for me. I've provided feedback to the hospital before, and I never hear anything back. They say they've overhauled the billing, but it's still a hot mess. I definitely don't recommend them to anyone.

Rush Memorial made a phone call to our home as should have been done to begin with. Communication…read moreis the key that removes issues such as this. The air has been cleared.

My employer's insurance plan has always covered my annual wellness bloodwork 100%…read more I have never had an issue or received a bill for annual bloodwork until I had it done for the first time at Rush Memorial. After having my annual wellness bloodwork done at Rush Memorial I now have a bill for $445.00. United Healthcare informed me they ordered "diagnostic" panels along with the wellness. They state the diagnostic portion is not covered by my annual wellness coverage. I was not informed of this prior or during my visit with Rush Memorial Hospital. The billing department tells me it is billed under "wellness" yet I am still stuck with a large bill that has always been free in the past at OTHER providers. I have never had this issue with other providers. Rush Memorial refuses to do anything and says that it is billed correctly and is out of their hands. Rush Memorial ordered extra labs without asking, or notifying me and now I am paying for what insurance will not cover.

The best Ear, Nose, & Throat Dr. In this area, in my opinion. I've been a patient of his for over…read more20 years. Fast, efficient care. Always knows the problem, gets it taken care of, never runs late. I highly recommend Dr. Willbrand