Ever since they changed their front desk staff this office has gone down hill. They are so…read morecondescending and will call multiple times to confirm the same appointment and then call to cancel it the day before. They are so disorganized. I'm not sure why they changed their full staff and why some of their previous dental assistants are gone, but after they remodeled the space, this office is not the same. After my last experience with them, I've decided to look for a new dentist.

First visit to WH Family Dental. The entire staff was great…read more Victor took the absolute best care of me and due to my teeth sensitivity, he had to take more time which I sincerely appreciate his attention to detail. I will be a loyal customer because of Victor's care. It's hard to find people nowadays who care about excellence. Thank you!

I had my first-ever cavity filled there. Shortly after, at future cleaning there, I was told I not…read moreonly had another cavity BUT gum disease that needed regular treatments of having some antibiotic capsule shoved up my gums. I was shocked because I never was told anything about having gum disease before from other dentists--it didn't make sense how I went from normal gums to 'gum disease' all of a sudden. After that appointment-- in a panic--I contacted a very close friend whose husband was a dentist and she was a dental hygienist. I sent her X-rays and she was confident--not only from the X-rays, but also from knowing me well--that I did not have gum disease. I then went to my husband's dentist for a consult and his dentist also said I do not have gum disease. I asked him about the cavity and he said it was not a cavity, just staining in a groove on my molar. (I guess it's safe to assume 'my first-ever cavity' was not a cavity either.) It was really shocking this happened by a licensed dentist. When i cancelled my next appointment, I expressed my disapproval of being told I needed treatment that I didn't, the lady on the phone seemed to not be surprised.

I cannot say enough good things about the quality of care and excellent patient experience I…read moreconsistently receive here. Yes, the FLOSS team runs a beautiful, state of the art office that is immaculately clean and comfortable. But what really keeps me coming back are the careful, attentive exams and gentle, through treatment I receive here. Every hygienist I have seen has gotten my teeth perfectly smooth and sparkly, and given me pointers on continually improving my at-home routine (without being judge-y or peachy). I particularly appreciate Dr. Forney's conservative, preventative approach to dental care--she is the most through, engaged dentist I have ever visited when conducting the check-up exam. She not only spends time carefully examining every nook and cranny of your mouth and (gently) checking for sensitivity, she also asks thoughtful questions and really listens to my answers. She seems to always be working proactively to spot potential issues and prevent them, before they become a big problem requiring painful or expensive treatment. For example, I was experiencing some painless popping in my jaw when opening my mouth wide (like when chewing with my mouth very full). I almost didn't mention it because it wasn't causing me any discomfort, but when I said something in passing to Dr. Forney, she immediately recognized that I had worn away a lot of the cartilage in my jaw from grinding my teeth at night. She told me to start wearing my old night guard, which I had gotten lazy about, and this would allow the cartilage to regenerate. Sure enough--six months with the night guard--no more poppin! During another visit, Dr. Forney noticed what looked like a coffee stain on a previous sealant from another dentist, but asked if she could take a closer look by doing a little bit of drilling. I was skeptical, but I trust her, so I said "break out the drill!" Well, turns out that there was decay forming under the sealant from the previous dentist. Dr. Forney was able to do a small filling and nip this in the bud, just by spending a little extra time on the exam (and not assuming it was just a coffee stain). The idea that this could have become a big filling or worse keeps me coming back to Dr. Forney--and trusting her implicitly--every time. In short, Dr. Forney is a highly skilled, meticulous and incredibly through dentist, and the entire experience at Floss Stone Oak stands alone among general dentistry in San Antonio (I've moved to Austin and I still drive down just to come here!). They take insurance, but as someone who has at times had a HDHP and paid out of pocket, I can say it's also very reasonably priced, especially given the high standard of care. If you're still reading this, make an appointment already! Floss Stone Oak and Dr. Forney are the best!

I have been her patient for the past four years and she has taken really good care of me. She gives…read moreme recommendations on what to do for oral care, and to work with proper hygiene. The Staff is really sincere and really do care.

Great dental office. Compassionate, kind and thorough. Best…read moredental experience in a very long time. I went to different dentists before- and this is the first time I decided to express my satisfaction with a review. Work was great and everything was explained to me in detail. Will keep going back and refer all my family and friends to them.

Best dentist ever, I travel from out of town just to come here. Extremely high quality careread more

My new dental home. I walked into this place not knowing what to expect but after my visit I felt…read morepretty confident that I chose the right place. I was seen pretty quick and from the time I was in the back it seemed like things just flowed beautifully. Dr John was very thorough and explained my plan of care to make me aware of what to expect. He also asked if I had any questions. He made sure I didn't feel judged but heard. I wish I remembered the young lady's name that assisted him. She too was great. Let the oral journey begin.

Been going to Dr. Eck for a year now (2nd visit), and just on the first visit I knew this would be…read moremy (hopefully) forever dentist lol The staff is soo warm and welcoming, they flow as a great team. I mean it, they don't skip a beat with efficiency, in care, time management, dedication, follow through. Also the location to me is magical, dentist chairs for the patients have a view of all the trees and birds outside. They have little feeders and garden decor, and it's off street traffic, so to me, it feels like a retreat! They're also named SA's best dentists and with GREAT reason!!

This practice rocks! A good friend of mine recommended that I start to see Dr. Eck and his staff. I…read morehave to admit - I wish I had started seeing him so much sooner. The office is located in a really nice area of town and resembles a house, so you can easily miss it on George Rd if you aren't expecting it. I see Melisa, the dental hygenist and she is amazing! They have comfortable massaging chairs which helps keep your mind off of getting your teeth cleaned, and recently Dr. Eck's niece started working in the practice too and she is extremely nice. Everyone from the office staff to the doctors are all great. I highly recommend Dr. Eck!!

They did a bait and switch on me. They gave me a price, but then the insurance company wouldn't…read morepay and they upped the price even from what they had given the insurance company. I would not recommend this dentist office. Also, the filing that they did for me, fell out in three months, and I had to go back to my old dentist to get it fixed.

The staff are wonderful. Dental Hygienist and dentist are exceptional. Extremely personable. First…read moretime i've ever been to a dentist office and didn't feel like I was being over charged and slightly ripped off. They made me feel comfortable and they genuinely care

Got all four of my wisdom teeth taken less than two months ago and let me tell you, AMAZING…read moreexperience! I'm not very familiar with the San Antonio area just yet (I'm new here) so I came across dr. Alvarado on ZocDoc and he just happened to be the first doctor on the list. The entire week before my appointment, i had anxiety and i was scared of the pain that was yet to come! Literally - every video i watched, made it seem as if it's gonna be one of the worst experiences ever. A huge thank you to Dr. Alvarado & his assistant for taking care of me because they proved me wrong that i shouldn't be scared. He was very cool, went into details about everything I should know or wanted to know. Really understanding as well! Being that I don't live close to the area, he gave me an option about the procedure.. either take the local anesthetic (& be awake the entire time) or make another appointment so that another doctor could come in (& i can sleep through the procedure). Decided to take the local anesthetic instead even though I was scared lol but he made it a reallllyyy smooth procedure and before i know it, it was over in less than 45-50 minutes for all 4! Every staff member was very kind to me and my bf! If you're waiting for someone, they have a tv in the waiting room and they let you choose a movie lol. Also as a patient, you get to choose what you want to watch during the procedure if you're lying down! The TV was facing towards the floor which i thought was cool and different in a dental room for once lol. The interior design is also beautiful! Big windows with views (it's tinted so don't worry about strangers driving by staring at you). Looks exactly what you'd expect UPDATE ON MY GUMS/TEETH: healed nicely and quickly. So thankful i got them out because they were causing so much pain.

I started seeing Dr. Martinez about 18 years ago and always considered him an excellent dentist…read more His original staff was friendly, trustworthy, and professional, and I especially want to mention Graciela. She was a wonderful assistant, a true asset to the office, and a real loss when she left. I always enjoyed my visits, and I appreciated watching how confidently Dr. Martinez worked. Things changed when Mary joined the office. I felt she was not honest with me about scheduling, and I brought my concerns directly to Dr. Martinez, hoping he would address the issue. Nothing changed. Later, when I needed another dentist to review my records, I asked Mary to transfer them. She was impatient, told me she would take care of it, and never did. That incident made my decision clear. I wish Dr. Martinez had taken my concerns seriously when we spoke, but because nothing was done, I will not be returning to his office. I have since found another dentist whose office is just as skilled and far more caring and friendly. In my opinion, Mary hurt his practice, and it is unfortunate that the problems were not addressed when they were brought to his attention.

Dr. Galvan , Dr. Herod , and the entire staff are very professional and organized…read more The waiting room is comfortable, nice , and has a few "perks " not many dental offices have. Since they took over the practice from Dr. Kalmus my oral treatment has been excellent and " up front" with the cost of it. I would recommend North Babcock Dental services to anyone requesting/requiring dental services. Thanks again for the professional work and staff friendliness . As always, as a customer, asking up front on the procedures being done will save you time and "headaches " when the bill comes in. Great job by ALL!

Dr Galvan & staff are an amazing team. Very friendly, informative, and professional…read more Amazing customer service