Clean, spacious area. Love the self wash stations…read more Easy to make appointment on the app and Sarah did a great job on my poodle. Friendly frontline staff

Best Fur baby store ever!!! The staff care about their jobs and it shows! They were very…read moreknowledgeable about the products and helped us find exactly what we were looking for. Savannah groomed our Morkie and did an amazing job! They have self service dog wash stations that are very clean. We'll definitely be back and glad we found our new grooming spot!

Following my initial post, I got a call from the owner. Seems like it was an honest mixup super…read morenice guys., hope they get the front end straightened out. Disorganized and Unresponsive Initially, my experience with Poo the Rescue started off well. They were quick to respond--within a couple of hours--and scheduled my service for the following week. Unfortunately, everything went downhill from there. This is a prepaid service, but they don't bill until the day before. When there was an issue with my invoice, they were slow to respond and only communicated via text, despite my calls and emails. The invoice they sent was incorrect, which I pointed out multiple times, yet they failed to correct it in a timely manner. Then, they simply didn't show up on the scheduled day--without any notice. When I followed up, they blamed it on my lack of prepayment, but the reason I hadn't paid was that they had billed me incorrectly (almost double with the wrong service times and incorrect number of dogs). Even after I repeatedly tried to resolve the issue, they failed to acknowledge their mistake and never reached out by phone to clarify. Their response was essentially that all necessary information was in the welcome email and quote--but it wasn't. While they were friendly enough, the entire process was disorganized and frustrating. A business that requires prepayment should ensure their billing system is accurate and responsive, and at the very least, communicate with customers when they fail to provide the scheduled service. Would not recommend unless they seriously improve their customer service and internal processes.

Best gift I ever gave myself. With my recent surgery, I haven't been able to clean the yard as much…read moreas I'd like. It's hard keeping up with 2-3 dogs. Plus, it is my least favorite thing to do! Always reliable and thorough!

I do wish this vet and animal hospital was closer to me. But it became my dog Tex's vet in his…read morefinal years, as he chose to live with grandma and gramps out in Cypress. My sis recommended this vet hospital, as they performed surgery on her 10-year-old pittie, and she was beyond pleased with the care. Tex visited this hospital just a handful of times in his final year. He mostly saw Dr. Alyssa Rahaim, and I really liked her bedside manner with us, her advice, and how easy she was to reach by email or phone (especially in his final days when I wasn't sure if it was time to put him down. She called me while she was on vacation.). Additional pros: The facility has a very friendly staff, short wait times, onsite pharmacy... I think they also do boarding and grooming (in a separate building up front). Two things I wish for: :: If they did house calls/mobile visits, because it was very difficult to get my 14-year-old lab out of the house, into a car, and into the vet every six months for his labs. :: Or, if they could reserve some front parking or the loading zone with a sign that specifies it's for loading/unloading elderly dogs or disabled dogs, and of course for emergencies (which I assume that's what it's mainly used for), but I've witnessed that loading zone fill up with people too lazy to park in the lot and walk inside. But to end this review on an uplifting note, when Tex did pass (I used a mobile service from a different provider), Cypress Fairhaven Animal Hospital sent me the loveliest sympathy card that was hand signed - with sweet messages - from their entire staff. Tex was only a patient there for a short while, yet they treated him as though he was a lifelong patient.

I repeat do not schedule your pet with Dr Anderson, she does not go above and beyond when it comes…read moreto treating your pet, she's very rude and came off with a attitude. I never had any issues with the other doctors and my pets have seen multiple doctors within 19 months. Its a -0 for Doctor Anderson trust me take my advice.

Our baby kitty was experiencing excessive weight gain, lethargic and diarrhea. I called this…read moreclinic - no-one was available at that time but the Tech, Nicholas returned my call and recommended cutting back on his food. I was unhappy. So called another clinic. They immediately asked me to bring our kitty in. The vet was readily available. He had fluid in his abdomen and a fever. Labs were taken and he has the disease Feline Infectious Peritonitis. It is a type of mutated feline coronavirus. Was immediately given steroids and will begin treatment which has only been available for a couple of years. Be very careful w Blackhorse and Fred Schneider's staff!!

Friendly and helpful staff. Always able to get a timely appointment when needed and I know that our…read morepets are in good hands under their care.

Kash has been more than accommodating for my fur babies distinct needs. Shes very attentive and…read moresends frequent updates on their stays. It's been about 5 years now and i feel like she loves them like her own so,I will continue to go to her for my boarding and whelping needs So my fur babies can get that continuation of care.

I had wonderful service from her last year when she delivered my puppies for me 2 were on the verge…read moreof death and she brought them back to life with no tools just her hands an etc she had no problem getting a lil dirty with the delivery whatever it took to make sure the puppies made it cause i last minute called her and i wasn't prepared for the puppies being born myself #doggyDoula #whelping # whelper

I brought my puppy in for her first puppy intro groom and was honestly disappointed with the…read moreresult. I understand this service is meant to be a gentle introduction, but the cut looks uneven and not well shaped, especially around the face. I expected a soft, rounded, and clean finish, but it feels more like a quick trim than a proper groom. To be honest, my puppy looked better when she arrived than she did after the appointment. I had added her before and after first two pictures are her before and last two are after . I am very disappointed.

We have been coming here the past two years and have been pleased with their service and pricing…read more Our dog always comes out smelling nice and clear with a very neat cut. We appreciate their transparency and quick communication. If you're looking for a reasonably priced groomer that does a great job, I recommend!

Fairfield Animal Hospital made me and my cat feel comfortable. After my first phone call the day…read morebefore , and being a transplant from California, I was still a little reluctant. That being said , I was overwhelmed by the front end staff and how they handled my Senior Burmese. My cat was comfortable , I was at ease . and my experience very satisfying.

you see a different dr every time. some are good and some are not. more bad then good. one older…read morelady dr, was rude and dismissive, then I canceled a appointment but I did not do it 24 hrs in advance and they charged me 50.00!!!! bad customer service, exactly why I changed vets.

Debbie is AMAZING!!!! She is so wonderful with dogs and so patient. One of my fur babies, Bill, is…read morescared of new people but she was ready to win him over. By the 4th day watching him he let her rub his chin (this is HUGE, he usually makes people wait months). This time she was able to play tug a war!!! I always worry about my lil man but when he is with Debbie I know he is good hands! Thank you for always taking car of my fur babies!!

Until I started leaving my dog Buddy at Parker Pet Parade, I avoided travel because I disliked…read morekennels and the boutique pet boarding places rarely took him outdoors. Buddy is an older dog and very particular. When we turn the corner to go to Parker Pet Parade, his tail wags and he can't wait to get out of the car and play. After 13 years with Buddy, I can say that Parker Pet Parade is his (and my) favorite place to board.

From the owner: Parker Pet Parade provides pet sitting and animal rescue services to the Cypress community.read more