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    Mine Retrievers

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    10 years ago

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    Poo The Rescue - Providing weekly pet waste removal service to a residential home in Houston

    Poo The Rescue

    (27 reviews)

    Following my initial post, I got a call from the owner. Seems like it was an honest mixup super…read morenice guys., hope they get the front end straightened out. Disorganized and Unresponsive Initially, my experience with Poo the Rescue started off well. They were quick to respond--within a couple of hours--and scheduled my service for the following week. Unfortunately, everything went downhill from there. This is a prepaid service, but they don't bill until the day before. When there was an issue with my invoice, they were slow to respond and only communicated via text, despite my calls and emails. The invoice they sent was incorrect, which I pointed out multiple times, yet they failed to correct it in a timely manner. Then, they simply didn't show up on the scheduled day--without any notice. When I followed up, they blamed it on my lack of prepayment, but the reason I hadn't paid was that they had billed me incorrectly (almost double with the wrong service times and incorrect number of dogs). Even after I repeatedly tried to resolve the issue, they failed to acknowledge their mistake and never reached out by phone to clarify. Their response was essentially that all necessary information was in the welcome email and quote--but it wasn't. While they were friendly enough, the entire process was disorganized and frustrating. A business that requires prepayment should ensure their billing system is accurate and responsive, and at the very least, communicate with customers when they fail to provide the scheduled service. Would not recommend unless they seriously improve their customer service and internal processes.

    Best gift I ever gave myself. With my recent surgery, I haven't been able to clean the yard as much…read moreas I'd like. It's hard keeping up with 2-3 dogs. Plus, it is my least favorite thing to do! Always reliable and thorough!

    Cypress Fairhaven Animal Hospital - My sweet Tallahassee.

    Cypress Fairhaven Animal Hospital

    (116 reviews)

    I do wish this vet and animal hospital was closer to me. But it became my dog Tex's vet in his…read morefinal years, as he chose to live with grandma and gramps out in Cypress. My sis recommended this vet hospital, as they performed surgery on her 10-year-old pittie, and she was beyond pleased with the care. Tex visited this hospital just a handful of times in his final year. He mostly saw Dr. Alyssa Rahaim, and I really liked her bedside manner with us, her advice, and how easy she was to reach by email or phone (especially in his final days when I wasn't sure if it was time to put him down. She called me while she was on vacation.). Additional pros: The facility has a very friendly staff, short wait times, onsite pharmacy... I think they also do boarding and grooming (in a separate building up front). Two things I wish for: :: If they did house calls/mobile visits, because it was very difficult to get my 14-year-old lab out of the house, into a car, and into the vet every six months for his labs. :: Or, if they could reserve some front parking or the loading zone with a sign that specifies it's for loading/unloading elderly dogs or disabled dogs, and of course for emergencies (which I assume that's what it's mainly used for), but I've witnessed that loading zone fill up with people too lazy to park in the lot and walk inside. But to end this review on an uplifting note, when Tex did pass (I used a mobile service from a different provider), Cypress Fairhaven Animal Hospital sent me the loveliest sympathy card that was hand signed - with sweet messages - from their entire staff. Tex was only a patient there for a short while, yet they treated him as though he was a lifelong patient.

    I repeat do not schedule your pet with Dr Anderson, she does not go above and beyond when it comes…read moreto treating your pet, she's very rude and came off with a attitude. I never had any issues with the other doctors and my pets have seen multiple doctors within 19 months. Its a -0 for Doctor Anderson trust me take my advice.

    Mine Retrievers - petservices - Updated May 2026

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