Avoid this practice if you value transparency, continuity of care, or basic respect.
I was a patient at MindSpa, specifically with Beth Halprin APRN and had what I can only describe as one of the most confusing, disorganized, and emotionally harmful experiences I've ever had with a mental health provider.
After disclosing trauma, I was given a diagnosis I was never told about directly. I later found out this diagnosis was documented in my file -- undisclosed, uncollaborated, and unmentioned during sessions. I was then abruptly discharged without a taper plan, treatment transition, or any written explanation.
Multiple staff members I spoke to were confused or hostile when I followed up. Calls went unanswered. Promises of a return call were broken. One staff member admitted the person I was told to contact might no longer work there -- then panicked and hung up.
I've now formally requested my full medical records, internal and external communications, and MindSpa's internal policies multiple times -- with no response. This has prevented me from safely transitioning to a new provider. I am now running out of prescribed medication while navigating divorce, unemployment, and serious life changes -- all worsened by MindSpa's abandonment of care.
I'm preparing to file a formal ethics complaint with the Florida Department of Health. I've made this clear to them. They have not responded in writing.
If this review disappears, I'll repost it and add more detail. I'm not being dramatic -- I'm being factual.
Patients deserve better than silence and gaslighting. And I will not be quiet about it. read more