Lucked out with same day door to door service - We've been able to call on these guys a couple of…read moretimes in a hurry and pinch with very fast response and flexibility. Sometimes emergencies or rush situations happen and scheduling medical transport with wheelchair capability can be a serious hassle since most transport requires advanced scheduling and planning. COMPARISONS - Sadly many insurance don't cover non-emergency medical transport. Getting old isn't cheap and medical transport isn't either, compared to other similar services ANEMT rates are average to a little better. MetroWest transport is the most popular and great, but they are constantly booked at least 1-2 days out or 5-10 hours for same day. MetroWest also has stair capable wheelchairs and stretchers by request and door to door service. TriMet offers basic medical transport for fairly cheap via shuttle, but they don't offer door to door so you'll need someone to push if the chair isn't motorized and electric. Uber and Lyft have wheelchair capable vehicles, but again, no door to door service and requires advanced scheduling. Interestingly Kaiser Washington State insurance covers non-emergency transport, but not in Oregon. Above and beyond - Along with being able to respond quickly with door to door service, they helped with transferring inside the home to and from the wheelchair. Aways super nice and friendly guys. Easy pay via credit card through a tex message link or over the phone. Have questions, be sure to ask, they are very helpful and accommodating. Good service, responsive, fast and better pricing than most. Thanks for taking good care of our family.

My driver, Alexander, was great and on time. He asked me how I was feeling before and after my…read moresurgery. He was early picking me up. Really cool guy. His vibe was exactly what I needed.

Wapato Shores has been in business for a very long time. They have excellent pick up and Wheelchair…read moreaccessibility is amazing. They're always on time. Highly recommend them.

My opinion of Wapato gradually changed over time. Having concluded my employment with Wapato, I…read moreopine that no driver should be caused to feel continually eroded as a human being by the weakest links of management. Adding insult to injury, company protocols force drivers to contact these same unfriendly, hostile and intimidating managers to report a variety of particular work issues. Compounding that reality is the habitude used by some members of management whereby they attack drivers with reverse blame when they are reporting an issue beyond an employee's human control. Eventually I concluded that given members of management seemed to enjoy the psychological abuse of Wapato employees. In my opinion the applicable actors within Wapato's management seemed to function like a cabal that operated within a toxic capitalistic environment. That said, I have moved on to a new employer. In my current position I feel blessed to work for a company that genuinely loves and supports its drivers. Continually my new employer demonstrates the higher qualities of the human being. Everyday I am now surrounded by a healthy work environment that fills its employees with positive inspiration that promotes self-worth. To my former comrades at Wapato I wish you good luck!

If there were a BILLION STARS available, it wouldn't be enough!! I've been utilizing medical…read moretransport since before 5 Star came along, and what a PLEASURE it has been to see this company grow! This is THE BEST medical transportation company I have EVER ridden with, and I have ridden with almost all that are in this area! Their vehicles are always clean and well maintained. I've never heard 'funky' engine noises, or have wheel-wobbling like I've experienced with other companies. And the EMPLOYEES!!! OMG, the kindest, sweetest people! I have never met a grumpy face!!! And I LOVE that they TEXT YOU when they are within 15 minutes of arriving!! So nice to know, and have time to put on your coat and shoes or do anything else before they get there! I've had the JOY of riding with Drew, Brian, Miranda, Deb, Jacquie, Lori, Cole, Syd, Mike, Gary and their newest driver Shelly (forgive me if I spelled names wrong!), and they were ALL great drivers and AWESOME people! If you need a ride, THIS IS THE COMPANY TO CALL!

My Mom is recovering from emergency surgery. I needed to find someone on very short notice who…read moreprovides wheelchair transport to drive her home. I reserved a ride with Five Star Special Transport on Sunday night for Monday afternoon and was worried they might not be able to arrange a pickup with less than 24 hours notice. Jacqueline reached out to me by 10am Monday, confirmed the time of our ride, and answered all my questions. The driver, Gary, arrived on time, helped my mother get into the wheelchair, and made sure she was very securely placed in the van. The van itself was modern, clean, and well-equipped. Both Jacqueline and Gary were kind and professional. I'll definitely be using their service again when my Mom needs it. Thank you, guys!

I finally found an A+ medical transport service after over a decade of trying other companies. I'd…read moresay I've used TKG for about two years now. With traffic and appointments that go longer than anticipated, scheduling these companies can be difficult, but TKG has always arrived on time, whereas others have made me wait an hour or longer. The vehicle is always clean. The driver is absolutely polite and helpful--and careful, too. The ride is smooth. The driver is calm on the road, very steady. They are always waiting for me when I'm done with an appointment. They send out reminders of the appointment, and have reasonable pickup times. Given the choice, I would never use another service again. I feel like a quietly warm and friendly face is ready to help me and always gets everything right. I highly recommend them.

They are way to expensive. I'm in a electric wheelchair and need a wav but they wanted so much…read moremoney it was absolutely ridiculous.

I hired Caring Hands Transport to transport my special needs daughter to and from a medical…read moreappointment. It was a great experience with a professional, compassionate, and experienced driver who arrived on time and waited on site to also transport my daughter home. This is a local small business with a big heart for assisting patients. My daughter was very comfortable and I could relax knowing she was in good hands and I did not have to drive or park which is getting increasingly difficult for me. I will use this business again and I highly recommend them.

From the owner: The mission of Caring Hands 1 is to provide personalized quality on time care that every client and…read morefacility deserves. We achieve our mission by adhering to our core values. We also give door to door assistance to each of our clients.

I've worked for Sovereign Medical for almost 7 years. What a great company to work for. The…read moreSovereign Family truly are the most wonderful people. They care about people and they take great care of their employees, and take care of our members whom we serve every day.

Avoid this company! Not trustworthy and poor customer service. They are overpriced and failed to…read morehonor the price we agreed on.

After much phoning many nonemergency wheelchair transport companies for transport down steps, in a…read morewheelchair, to my dr's appointment I found Savvy. They were punctual, professional, and met all my expectations. Excellent service that I would use again.

From the owner: A female owned small business. We are a transportation…read moreservice dedicated to serving the community by providing safe and reliable transportation for ADA and Seniors. We provide services for wheelchair customers, as well as customers who have a walker or scooter. Transportation is not limited to doctors appointments, we take our clients wherever they need! Each ride is personalized to our clients specific preferences and needs. We prioritize individualized transportation.

I have used VanTrans services for the past two years and they are awesome. They are always on time…read moreto get me to my appointments. Once my appointment is over I call them and they are there to pick me up within 15 - 20 minutes. Other services the wait has been much longer. The team at VanTrans are courteous and make sure your are comfortable. I've never had an issue. I highly recommend the VanTrans team. GREAT WORK!!! Barry

DO NOT GET INTO THIS VAN! He is a dangerous driver! He was driving about 40-45mph through a 25mph…read moreresidential neighborhood without looking at the road and almost hit me and my 2 dogs as we were crossing. I had to scream to get him to hit the brakes and swerve out of the way. As you can see in the image, he had to pull to the oncoming traffic lane to avoid me. He was clearly looking at his phone or something because he was increasing his speed significantly as he was coming toward me. I get that mistakes happen and I would normally let it go, but this idiot had the nerve to back up and yell at me that I was in the wrong for crossing the street. In a residential neighborhood. That I live in. Where everyone is out walking their dogs. With no crosswalks. BECAUSE IT'S 25MPH NEIGHBORHOOD THAT PEOPLE LIVE IN AND ANY SANE DRIVER WOULD WATCH THE ROAD AND STAY UNDER THE SPEED LIMIT! I would not trust him to get yourself or your loved ones anywhere safely. The guy is not only a bad driver but an aggressive bully that is going to seriously hurt someone one day.

I work at an assisted living facility. I ride with one of the clients to the Portland V.A. about…read moreonce a month . I have gone three times , so far. It is approximately a two hour ride , each way. Different driver coming and going. Without exception , every driver has been nice , professional and interesting people! WITHOUT EXCEPTION!!! They genuinely cared about getting the client loaded and making sure they were comfortable. They all were aware and capable drivers , to the point you could just relax and enjoy the ride. I was thoroughly impressed with every single individual that I have met ,while using this service. Thank you!

Absolutely awful for being on time. Consistently giving estimated arrival times and not meeting the…read moretime provided. My parent had to be stretcher transported from the hospital to a SNF. It was an afternoon transport. Every hour, starting at 2pm, they kept changing the time. It was eventually cancelled and moved to the next morning. Pickup was supposed to be 8am. Still waiting. No update. Horrible service. UPDATE: Ended up getting private pay transport from another company. Metro kept rescheduling. Didn't want my parent having to stay another night at the hospital because this company can't get their act together.