I was referred here by my primary care nurse practitioner so it's in the Ascension Corporate fold…read more Dr. Kidd went to medical school at the University of Wisconsin Madison and trained at the prestigious Oregon Health Sciences University and he's been in practice long enough that he meets my background check requirements. His bedside manner is professional and diplomatic, very important for a patient with his pants down, so to speak. Almost all sub-specialists are well educated and trained, the real difference in outpatient clinics is the support staff. Human beings in the office here answer the phones during business hours and are helpful and polite. The nurse and technicians working with the urologist are good, thorough and seem to be well trained. I only have two minor complaints, and both aren't limited to this clinic as these are minor problems through out the industry. First, and more irritating, I don't understand why none of the new 21st century communication technology is known to American medicine. I just easily scheduled my garage door repair (Springman, very good by the way) by email. For this and almost all medical offices, I have to play a very annoying game of 20th century phone tag. This is difficult for someone who works too much and time consuming especially since I work in buildings that don't have good phone reception. Not to mention my voice mails fill up daily with nuisance and nonsense. Second, and again quite common in medical clinics, only the physician gets to be Dr. I get demoted to Mr. I know most of you think I'm being pretentious but damn that doctorate was hard for me. It cost millions of dollars and thousands of innocent lives. I earned that title. And if there's a time I need a modicum of respect and a tiny little foundation of dignity, it's during a urological exam. I honestly hope you don't know what I mean but when men get to be a certain age....

ah, yeah, their post-care could use some improvement. The sheet said to call them if I have any…read moreissues. I had every symptom on the sheet...chills, fever, shakes. So I called them like the sheet said. They said, "call your primary care doctor". Now I'm thinking, "your sheet could have said that, I figured ya'll knew something". A year and several procedures later with another Dr, and the eColi is now gone. I felt like a bad salesman. I tried several times to speak to the Dr, but the RN/front desk kept intercepting my calls & wouldn't allow me to speak with him. I even faxed him. That got intercepted!

I truly don't have enough words to express my gratitude for Dr. Shashoua. He literally saved my…read morelife and has continued to go above and beyond for what has been a very complicated and emotional journey with stage 4 endometriosis and infertility. I first met Dr. Shashoua after a failed embryo transfer that left me septic, internally bleeding, and in critical condition. I was so sick that I didn't fully understand what was happening -- I was truly dying. Dr. Shashoua stepped in with the urgency, skill, and calm confidence that only an exceptional surgeon can bring. He performed the emergency operation that saved my life, and I will forever be grateful. After stabilizing me, he did something that shows how deeply he cares about his patients: he referred me to a far better fertility doctor because he knew I needed more specialized and attentive care than I had previously received. That referral changed everything for my fertility journey. A few months later, he performed my endometriosis excision surgery and removed my tubes. These were major, life-altering procedures, and he approached every decision with precision, empathy, and extraordinary expertise. I now see him regularly to monitor and manage my endometriosis and infertility, and he continues to provide the highest level of care. What sets him apart is how closely he works hand-in-hand with my fertility doctor, ensuring that every aspect of my treatment is coordinated. My case is extremely complex and often overwhelming, but he has never once made me feel like a burden. He treats me with compassion, respect, and true dedication. If you have endometriosis, fertility challenges, pelvic pain, or any complicated gynecologic or urologic condition, Dr. Shashoua is the doctor you want in your corner. He is an extraordinary surgeon, an exceptional physician, and someone who genuinely cares about his patients' lives and futures. I owe him mine.

Dr Shashoua is an ANGEL! I agree with the effusive comments of other, grateful patients of his: He…read moreis FABULOUS: Kind, brilliant, and an all-round terrific doctor! He helped me when I really needed expert help.

Poorest run physician office I have ever had the misfortune of going to. It took them 2 months to…read moreget a medication approved for me. Once I got notice is was approved, I spent 3 days trying to get a callback to schedule an appointment. Now they say I have to go in for a follow up. Follow up for what??? You never gave me anything!!!! Rude receptionists and their phone tree is god awful!!!

This review only is about the office staff. The Libertyville office staff is the worst I call the…read moreoffice concerned with the lack of a statement and was referred to a Jenny Johnson who in almost three days didn't respond to my call. When I finally reached he she said she never received my my cell. Fact is three of the office staff told me they informed her so she obviously ignored my call. When I reached her all she had was excuses. As for the receptionist this lady was Extremely bad . One of the staff members suggested I report her to the doctor. As for my question on my insurance I was referred to the corporate office, When I called them I was put on hold and was told it would be 45 minutes. As for my doctor, Dr Atzef he is the best and most caring. M

Andrea is caring, knowledgeable, and professional. Would highly recommend her to anyone in need of…read moreurologic help.

finally able to lift my head off the pillow after almost 12 hours of vomiting/diarrhea. Had an appt…read moretoday with Dr. Lewis, but didn't think it was a good idea, nor could i even drive there, to infect their office staff and visitors with this bug, so i called very early to cancel the appt. They cancelled my appt but only after they told me i would incur a cancellation charge. i asked did they really want me to come in and infect everyone and was told that is "their policy". Notwithstanding the fee, the bigger issue i have is that nobody cared about the health of mostly their waiting room visitors by allowing me to basically come in and bring my sickness with me! obviously, it's all about the money and not about the welfare of patients, staff and everyone else. i would be very upset if i knew they allowed others who were as sick as i was to bring it to everyone else! won't ever go back and obviously they won't see one red cent from me.

Tried to make an appointment and could not get past the very rude receptionist and manager. Very…read moreunprofessional.

1st, Silbar has a "we back the badge"sticker on his office door, why it is necessary to have this…read morecontroversial statement on his door is beyond annoying; 2nd, Silbar comes into the exam room and says to me, why does he (my dad) have a special mask (it was a N95), I said because he is 88 years old, Silbars attempted to embark knowledge on me, by saying well is he in close proximity to you, i also had a mask, but just paper and I said he does not live with me! and he shut his mouth, 3rd, Silbar while reviewing my father's images of his kidney said I wish i knew when you were going to die, to advise you; 4th my father wanted his aftercare note printed and Silbar's clerk gave attitude, eye roll. 4th, Silbar made disparaging comments against Ascension which were unsolicited and unprofessional

I am not happy about his procedure of my case in NCH Arlington Height, Illinois…read more At ER situation, incerted a stent with out My concent ( after incerted, processed ). any reason, I want it to be removed. But He is not. The reason under processed Treatment. ​

Dr Martinez has been our family's urologist for the past several years. He is always very…read moreprofessional and caring. Dr Martinez, his office manager Shirley and receptionist Sue were especially accommodating recently , as they arranged for a last minute appointment change for my elderly father. We greatly appreciated their kindness during what had been a very stressful time for our family.

I would rate zero stars if that was an option. The staff from reception to Doctor F are horrible…read more Beware of a stressful experience while pregnant. No communication and they take weeks to schedule important follow-ups.

Good experiences seeing Dr. Wells for several years. While she is quick and efficient, i always…read morefeel as though she takes the time to listen and be very thorough. Feel like I'm in good hands here.

This is not a doctor review but en experience review. Uropartners is cheap on back office…read morefunctions. The appointment system is horrible. Long wait times on phone. Very slow appointment processing. Try northwestern if just for ease of use, life is too short for this level of incompetence.

Good and kind medical staff, no complaints there. However billed 2x for one followup procedure…read more Appeal was denied showing that the accounting office didn't bother to look at the two separate instances billing the same amount for the same procedure. Be careful doing business with these people.