1. Milwaukee Oral Surgery & Implants

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Mequon, WI

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Milwaukee Oral Surgery & Implants

1.8 (4 reviews)
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6 years ago

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9 months ago

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7 years ago

Went for consultation for an implant. Met with Dr Miller. First impression was good.

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14 years ago

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Mequon Smile Design

Mequon Smile Design

2.8(5 reviews)
1.4 mi

My family and I have been patients at Mequon Smile Design for the past couple of years, and we…read morecouldn't be happier with our experience. From the moment you walk in, the front desk team is welcoming, professional, and genuinely helpful. The hygienists are excellent--thorough, personable, and they make every visit as comfortable as possible. The office is beautiful, and the technology and equipment are truly top-notch. I'll admit that going to the dentist has never been one of my favorite things, but Mequon Smile Design has provided the best dental experience I've ever had. What really sets this practice apart is the exceptional care they provide when it matters most. Two summers ago, my son had a surfing accident on a Saturday and broke off most of his front tooth. We called Mequon Smile Design, and within 90 minutes he was in the dental chair. They restored his tooth so well that he still made it to his baseball game that day. Then, just two weeks ago, he knocked out the same tooth again--this time on a Friday around 5:00 p.m. Once again, they immediately made time for him, had him in the chair by 6:00, and repaired his smile before the weekend. Instead of worrying about hiding his smile until Monday, he was back to normal that evening. They also go above and beyond in the everyday moments. They've accommodated my husband's challenging work schedule with early morning appointments, have always been understanding of my anxiety about dental visits, and make every effort to schedule our college-aged son during school breaks. Beyond the outstanding patient care, Mequon Smile Design is a wonderful community partner. They are active in the Chamber of Commerce, support numerous local charitable organizations, and consistently give back. I own Orangetheory Fitness Mequon, and they have generously donated thousands of toothbrushes and dental care products to our community events over the years. I recommend Mequon Smile Design without hesitation. They combine exceptional clinical care, outstanding customer service, and a genuine commitment to the community in a way that is hard to find.

I was a fairly new patient at Mequon Smile Design and recently had an experience that showed me…read morethis practice values strict policy over common sense. My son had a 3:00 PM appointment. When I realized I couldn't find my car keys, I called the office just before the appointment time to let them know I would be late or might need to reschedule. I called again at approximately 3:25 PM, explained the situation, and was told there was still time because the appointment was scheduled for 90 minutes. I specifically told the office I would take an Uber so my son could still make the appointment, and they agreed and encouraged us to come in. The office then called me at approximately 3:48 PM for an update. I informed them that my son and I were already in the Uber and on our way. According to my Uber receipt, we arrived at 3:48 PM. After a short wait, the office manager informed me they would not see us and charged me a $100 missed appointment fee. I was also told it would require a $100 deposit to reschedule. What made this especially disappointing is that my family of four has never missed, been late for, or rescheduled an appointment with this practice. Throughout this situation, I stayed in communication, followed the office's guidance, and made every effort to keep the appointment. The next day, my wife spoke with the office manager and received the same response, including being told that the practice "is not for everyone." I agree. The dentist was capable, but based on how this situation was handled, this practice is not the right fit for our family. I'm sharing the facts so others can decide whether this is the type of customer service they want from their dental provider.

Milwaukee Oral Surgery & Implants - oralsurgeons - Updated October 2026

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