Okay, so I had to get my wisdom teeth out here because it was the place I got a referral to. I made…read morethe appointment, and they got me in super quick, like in two weeks. I made the decision ahead of time to get put under. I have bad anxiety and heard the sounds were awful. The dentist comes in and tells me he doesn't want me doing that. In fact he kept referring to a story of a 17 year old boy out east that died from being put under. He kept telling me he wanted to wake up. This was not helping my anxiety. I was bullied into staying awake for my extraction. I was actually happy it happened though. It saved me money and really wasn't THAT bad. Though it was loud, and did hurt a bit at times. Their billing was closed for the day, so I couldn't pay, but get this, I was supposed to have an upfront down payment. They never asked. Two weeks later I went in for my free follow up, which was literally just swirling some mouthwash, and was on my way out when I thought to ask billing what was up with my bill. They were confused as they looked at my file until I said they hadn't charged me. So I paid finally and left.

Watch out for this compnay. Daughter recived work back in Januarary and they could not confirm (at…read morethe time) what my medical benefits would pay so I had to pay the cost at that time. Well medical paid them $2,200 on Feb 10th and they still have NOT paid me my money.

Dr. Karkow is the sweetest! Always happy to help and genuinely wants her patients to be educated on…read moretheir condition and their care steps. On top of this, the financial staff was very understanding and supportive, as well as the receptionists are very welcoming and on top of things!

For my full review see my Facebook post. There isn't enough room on here to quite do it all…read morejustice. The link is https://m.facebook.com/story.php?story_fbid=10222888134823890&id=1592965218 Or if you don't feel comfortable doing that, here's a very limited account of my terrible experience: *one receptionist was not wearing a mask to cover her nose or mouth. *The x ray tech was not notified that I was there after I was checked in, she said the receptionists were ignoring her calling to see if I was there or not, and the whole experience with her I could feel that she was very angry. *The nurse was great. She could get five stars if it were just for her patient skills, give her a raise! *I like the doctor as a whole. *The finance lady was an absolute nightmare, she was cruel, cold, and abusive. She talked over me, had a constant condescending tone, wouldn't let me finish a thought or question and kept repeating herself even yelling at me and literally forcing me to yell back to even be listened to and get a response which was not answering a question but saying she would get the answer, leaving the room, and not then just coming back.

I had bad wisdom tooth what need to be extracted. The tooth did not have a lot of left above the…read moregum. My dentist sent me to Dr. Robert Wallock. Very polite receptionist and dental assistant. Doctor came 5 min later and clearly explained procedure. Tooth was removed with zero pain and entire procedure including anesthesia took only 20 min. If I could rate doctor Wallock and entire staff I would give 6 stars. Thank you Dr. Robert Wallock

Timely, painless, concerned about my well being. Great staff. I had an extraction. Total time was…read moreunder an hour.

I actually live about an hour away, but over six years ago, I made the decision to switch to…read moreWauwatosa Dental Arts after realizing my local options just weren't delivering the quality of care I needed. That one-hour drive has been 100% worth it ever since! They've handled several complex dental issues for me that other dentists struggled with--especially when it came to achieving outstanding cosmetic results. The work is always precise, natural-looking, and done with genuine care for both function and appearance. I've never felt rushed or like just another patient; they truly listen and tailor everything to what works best for me. The entire team is exceptional. Dr. Rosen is incredibly skilled, knowledgeable, and has a calm, reassuring manner that puts you at ease. Amanda and Jeanie are absolute standouts--warm, attentive, and so good at what they do. The front office staff is equally friendly and efficient; they make scheduling and check-ins a breeze. Despite the distance, I'll keep coming back because Wauwatosa Dental Arts simply offers the best dental experience out there. If you're looking for top-tier care, especially for cosmetic or challenging cases, this is the place. Highly recommend--5 stars aren't enough! Thanks to the whole team for taking such great care of me all these years!

Dr Zak and Amanda are the best! They genuinely care about your smile and listen to your concerns…read more Absolutely recommend.

Horrible experience. They rescheduled my appointment twice. Then when I went in for a…read moreconsultation they wanted to do X-ray. I asked for a neck shield. Had to look for one. Then took X-ray said did not work with neck shield. Said I have thyroid issues need to wear it. Tried again and said did not work and wanted to do it a third time. I said no asked if I could just see dentist to discuss she said need measurements I said I am not even sure if doing this can I see the dentist. She checked and said no would not see me . When I asked will I be billed. One receptionist spoke to me for two seconds with her purse and bag on her and said no bill but was halfway leaving I said appears you want to start your weekend rather than handle my issue as a customer or patient. So said you have a good weekend and I left. Everyone should know what bad patient and customer care this place has

i was terrified to have my wisdom teeth removed, and had a panic attack prior to my surgery. the…read morewhole team was so wonderful in helping me calm down. the surgeon was a very calming presence and explained everything very clearly before and after. may update if my recovery doesn't go as smoothly, but the surgery itself went perfectly fine.

Wonderful care team with patience and experience. I can't stop talking about the water cooler in…read morethe office on Mayfair Rd. I'm not sure if every location has this same cooler/filtration system but baby, the water is GOOD! Maybe they put courage in the water...Hmmm!?!?!

Our three kids have all had braces @ Bubon and we have been happy with the services. Looking to get…read morethe final kid out of his braces.

My family and I have been going to this Aspen for the last couple of years. Even since our first…read moreexperience with the receptionist and front desk personnel, we weren't impressed with the friendliness or even the professionalism. I do appreciate that every time we've gone the hygienists have been authentically nice, friendly, thorough, and knowledgeable. They're great. The dentist we saw was pleasant, perhaps superficially, but affable nonetheless. Visits leave my family with a figurative bad taste in our mouths because of the poor interaction with the receptionist and the impression that Aspen repeatedly tries to up-sale us on services and charge for services that we neither request nor receive. Beware that meeting with the sales manager entails of, mostly, a sales pitch reminiscent of a car dealership salesman. Those meetings left us feeling yucky. In fact, my family faithfully and regularly used to attend our 6 month dental appointments but have trailed off in these last couple years because this location is our provider and unsavory. Here's how my visit on August 23, 2013 went: Walked in behind another client. I waited patiently behind him as he signed in on the clipboard placed on the front desk where the receptionist, Amy, was sitting. As the man in front of me finished, and I began to sign in, I noticed she made no effort to break eye contact with the computer monitor in front of her or even mutter any sort of greeting or acknowledgement that we were there and standing directly in front of her. I had a seat and waited a few minutes before she called my name and had me walk up to the desk. She flatly stated that I owed a balance of $37 for a fluoride treatment while implying she wanted payment immediately. Caught off guard, I tried calling my mom to see if she could've been possibly referring to a previous visit or if fluoride was even desirable. Unable to reach mom, I concluded that Amy was referring to a charge for the current day's visit. I decided against the fluoride treatment and informed Amy. I was soon called back. My sister, who was there with me, walked up to the desk to confirm that I would not be receiving the treatment, that nothing was owed from a previous visit, and that I did not incur a charge. Snidely, Amy told her that it was noted in my chart. A few days ago, I received a bill for the same fluoride treatment I declined. The phone conversation, again with Amy, was unpleasant and she seemed to not believe that I was unjustly charged until she got my file and saw for herself. It was condescending. I wish they understood that the experience at the front desk makes the first and last impressions, and their impressions are poor. That being said, we won't be returning this location or going to any other Aspen Dental because of the business model. Bottom line: they seem very oriented towards getting money out of patients. Not recommended.

Wish I'd read the reviews before booking online…read more I showed up promptly for my appointment right on time, using vacation time to do so. I received an email from the company stating that my appointment was confirmed and that I would receive scheduled service at noon today. It's noon. There's nobody at the office and the door is locked. A couple other patients with appointments also encountered the locked door. Confirming an appointment and then not being open at the confirmed time without contacting the patient to let them know is unforgivable. A company that cannot get the basics right certainly cannot be trusted to get the sophisticated work of dental care right. I recommend saving yourself time and frustration. Their web site is also offline (see photo); this feels more like a fly by night operation and I think I dodged a bullet after reading the reviews. Edit: I just received ANOTHER email from their scheduling system saying they'll see me *next* Friday at noon. Oh no you won't.

I was informed by my dentist that I had a cracked tooth that needed to be extracted. The tooth had…read moregotten infected last spring; it was miserable. After being told that a root canal wasn't the answer, my dentist recommended Dr Walloch at Milwaukee Oral Surgery in Menomonee Falls. I have high dental surgery anxiety, so I was fearful of getting the extraction. When I arrived at the office, the receptionist, Janet, was very professional, and then my tech, Karen, and Dr Walloch, very quickly, had me prepped and assured me that the process would go quickly. After the extraction, they provided me with post op supplies and great instructions for post op care. Following their instructions, the bleeding stopped after about 4 hours, and I have not even taken any pain relief for the surgery. This was about as great an experience that I ever could have expected. Thank you Dr Walloch and team at Milwaukee Oral Surgery in Menomonee Falls.

I developed a significant infection beneath a problematic canine tooth, which suddenly became…read moreunbearable over a weekend. I was fortunate to be able to see my primary dentist the following Monday. It was felt that a root canal would be needed, and I luckily was able to see a specialist that morning due to a cancellation. Unfortunately, the specialist terminated the procedure due to the extent of hidden decay present, and I was referred to Milwaukee Oral Surgery and Implants to have the tooth removed after a course of antibiotics to treat the infection. The entire staff at Milwaukee was courteous, diligent, and helpful with scheduling, follow-up reminders, and communication. Dr. Wallock exceeded my expectations. The extraction was difficult given the condition of the tooth (partially removed, infected, and decayed).I was concerned about the healing period given the infection and pain endured to that point. Dr. Wallock prescribed adequate pain medication and called me the following morning to see how I was feeling. He also gave me his personal cell number to call if there was a need. That in itself is unheard of in the medical profession (at least in my experience). After a few days, my pain was not decreasing, and I was concerned. I called, left a VM, and spoke with Dr. Wallock within an hour. He agreed that I might still have a lingering infection and prescribed an additional course of antibiotics. Within two days, the majority of my pain and discomfort began to diminish. Dr. Walloch helped get me past a difficult two weeks so that I could enjoy a scheduled vacation 10 days after the removal. This is the level of care one should expect to receive when dealing with a significant health issue. I highly recommend Dr. Walloch and the clinic collectively.

Dr Wallrock is a very experienced, professional and nice oral surgeon who did very job for my tooth…read moreimplantation .

Associated Oral & Maxillofacial Surgeons…read more I had really bad dental hygiene which basically destroyed my teeth. My uppers were all stubs and eating was painful. I had a few teeth pulled in the past which left me with a deep fear of going to the dentist, and besides I could not afford getting them all pulled anyways. Then I found Dr Riech. I was incredibly nervous but I pushed through and there was almost no pain at all. Even after the anaesthesia wore off very little pain. He mad me feel very at ease, did the work effortlessly and 55 minutes later I had 20 less teeth. He's even letting me pay off over time! Seriously he is the absolute best !

From the owner: Menomonee Falls Oral & Maxillofacial Surgeon, Terrence J. Riesch, DDS, practices a full scope of…read moreoral and maxillofacial surgery with expertise ranging from corrective jaw surgery to wisdom tooth removal. We can also diagnose and treat facial pain, facial injuries and TMJ disorders, and perform a full range of dental implant and bone grafting procedures.