I love this place. Although the number of hardware options is completely overwhelming, the really…read morethorough, competent, helpful staff make it accessible...even to those looking for "just the perfect" door knob. Special shout out to Cheri Twieg, the Sales Floor Manager, who located an order of mine from 5 years ago so that I could get a replacement item. She even called the manufacturer to assure the availability. For me, this place is a long haul to get to, but I'll be back whenever I need decorative hardware because they are the best.

This is a standalone location in Brookfield (the other location is connected to the Neu's store in…read moreMenomonee Falls). We had visited the other location and felt that the space was too crammed full of stuff. This location is larger and spread out, meaning its easier to browse. I think this store may have a larger selection - we found porcelain switch plates here and didn't see them in the other shop. We also found perfect cabinet hardware. Why not 5 stars? The staff here leaves much to be desired - we practically had to beg for someone to give us pricing and were basically ignored during the time we were in here.

I love that this place is 3 mins from my house and they always have what I need. It's always well…read morestaffed and everyone is very friendly and helpful. They even have a great hallmark gift section.

I had placed an order online to be picked up. When i got to the store i noticed a price…read moredifference. Spoke with the Dan the manager and he took care of it immediately and was very pleasant while doing it. This is great store with great customer service. Patty

I'm glad that we have a local Rockler store. This is the place if you are looking for high quality…read morewoodworking items. That includes equipment, fixtures, jigs, hand tools, finishes, and a whole lot more. They usually have staff available to help you out as soon as you enter the front door. On this trip I was looking for specific sanding drums for a Rigid benchtop sander. They had exactly what I was looking for, and the price was reasonable, which you can't say about everything there. If you are a woodworker, you really need to check this place out. Bring your checkbook, or Visa or Mastercard.

Disclaimer: I know nothing about woodworking or hardware, but I tagged along with someone who does…read morehave expertise in those areas. Interesting place to wander about. Lots to learn about craft and larger project wise. Quite an impressive selection and range of tools and other materials. The staff (two gentlemen) were very friendly and knowledgeable. I did notice flyers for a variety of classes they offer for the public. I'm curious to see what I could learn to build. Making as an activity is always fun! They also help you bring your purchases curbside to your car. Which is helpful as some of what you can buy is very large and/or heavy. Neat learning experience!

The service at Lisbon Ave. Ace Hardware is great! Staff are knowledgeable and helpful with…read moreeverything from finding replacement parts to lawn and garden. The staff customer service is a quality like no other, too. I like supporting local businesses throughout the city and will say that this location deserves all the support. From reputable knowledge to expert insight, Lisbon Ave Ace Hardware delivers value for your money along with value to the community and its customers time and time again. Their in store selection is quite vast and if they do not have something you need you can ask them for alternatives or solutions. All in all, great store.

This place is probably my favorite retail store of any type. It feels small but they always have…read morewhat I need. But more than that, the customer service is beyond five stars. The staff clearly enjoy being there - the banter back and forth among them always brightens my day. They are hilarious. And every time I have visited, there are one or more staff waiting right by the front door and they proactively ask how they can assist. Best example - I wanted to take advantage of a nice early November day to string Christmas lights today. The Christmas items were not yet on shelves, but the staff went into the storage and hauled out about a dozen large boxes and sorted through them to find exactly what I needed. This is the kind of hardware store that Andy Griffith would visit in Mayberry RFD.

Its been six years since I wrote my review of Tosa Ace Hardware, which was shortly after they took…read moreover the long-standing, neighborhood hardware store Puhls Hardware. I was not happy with the way things were working there and said so. Now, years later, I can honestly say that they are much more organized and kempt. That being said, there are still some issues; i.e., like going in to not find everyday items I expected; certain hose bib size, specific type duplex receptacle and in late September/Early October, they were out of a common weed control product, Weed-B-Gone. I still go here regularly, though, and find it convenient because it is so close to the house and I don't have to travel to go to a big box (Home Depot/Lowes) and deal with the crowd, parking and size of the warehouses. So, all-in-all, the store is organized now and "mostly" has what knick-knacks I want with the occasional exception.

Owned by Ben Gil…read moreManagers Tyler Famularo The two men at the customer service counter are supposed to represent this business in a positive light, regardless of who walks into this business! What you both served instead was an uncooperative and undesirable attitude that my husband did not deserve. What was the purpose of your negative attitude? Were you both trying to show my husband that he didn't belong? Maybe, you both should've called in today, because TODAY'S attitude was undeserved. I would rethink your place at working here, because it's obvious that neither of you belong here either.

Been here a couple time before. This time was looking for some lamp hardware for a special…read moreproject. Got super help, but unfortunately was not able to find what I was looking for. However, the staff person was able to give me some good ideas on how to accomplish what I was trying to do. That is the part that separates an Ace Hardware from the Big Box stores. Excellent service that makes the best attempt to help you solve your problem. They carry plenty of the usual items that you would expect from an Ace Hardware. Thanks!

Went in today for a new key. The experience was quick and the staff was very helpful. I was in and…read moreout in 10mins. We love Ace and keep coming back.

Customer service is excellent! Very friendly and helpful…read moreStaff! Small place but alway have what I need! Highly recommend!!

A great local hardware store. I've gone in for advice about picture hanging, plant care, clogged…read moredrain repair, and more. They've always given me super helpful guidance and the right product for whatever problem I have. I like the variety of plants they have for purchase. Not a huge amount but a good amount for a store this size. Very friendly and thoughtful staff.

Love shopping here. The staff is always so helpful and knowledgeable. They have a great selection…read moreoff outdoor and indoor items from yard tools to kitchen towels with cute sayings. Great way to support a local business

DO NOT RECOMMEND this hardware store…read more Refused to provide my return of an item (which was $7) because I mistakenly walked into the store with my previously purchased item and walked pasted their waist level sign saying "no returns beyond this point". This was my 2nd time in the store and it will be my final. I have never had someone accuse me of stealing, especially with no reason to do so. It was an honest mistake. End all be all, Greg (the floor manager) clearly hates women, not to mention I'm 8 months pregnant - he confiscated my item (because he couldn't confirm that I didn't take it off the shelf - even though I didn't go near that isle) and refused to refund my $7. He claims because it was in a bag he could not confirm that I didn't take the item that day and "his count was off". Pretty much I walked in and was robbed myself. No store should assume that their customers are stealing to this degree and no one should be treated in the way I was. ACE learn to have some faith and give grace to people...