Great customer service and great quality prints! I reached out to ABC Tees to inquire about…read moreprinting 20 shirts for my father's funeral. They were far more professional than the other shirt printing companies in the area, and the shirts turned out amazing. Thank you ABC Tees for helping us to remember my father in such a beautiful way.

Excellent craftsmanship, service and product. I ordered personalized logo hand towels for my…read moreson-in-law's gym. The logo had to be modified for the sewing. It was fantastic. We bought the towels from ABC (sight unseen) and they are excellent quality.

I dropped of my shoes two weeks bf Christmas. TWO WEEKS.Owner said ( as he gave me my repair…read moreticket) completed by Dec 27th! Cool! I called January 10 to say I would pick up by the 24th.... Then SNOWMAGEDON happened! Mind you... I took my repair to this particular shop from a personal friends' review.... So today ( Feb 2,2026) I drove down to pick up my shoes..... The owner looked at me with confusion as I handed him my repair ticket. I described my shoes to a T...5 inch stilettos with a wide crisscross strap. Still confused face. I literally watched this man walk over to a pile of shoes and rummage through pairs and pairs of shoes to eventually find mine on the bottom of the pile.... Dusty and half stripped . So I knew work had started on them bc I did not drop them off in the condition I took them back in. I inquired as to why they were not finished and he said " it's been busy, then snow". I also asked why he did not tell me he had not finished them when I called ( and I gave him the tix number on the 10th of January). He shrugged his shoulders. At this point.... ZERO APOLOGY! ZERO offer to complete the repair at a 25% discount.... I did not ask him for one. He said... and I quote..." you said take your time".... In my mind and most other customers minds.... Take your time means in a reasonable time..... HE gave me the date of completion for Dec 27.... Again.... Shoulder shrugs! How does someone run a business like this? Lack of respect for my shoes ( found on the floor) lack of honoring the delivery date with ZERO APOLOGIES. Then have the audacity to place blame on THE CUSTOMER for not having the repair FINISHED because I stated take your time! SOMEONE MAKE THIS MAKE SENSE TO ME!!!! I called my friend who highly recommended MASTER REPAIR SHOP in Rockville Maryland to me and let him know how my repair project was treated. He was beyond shocked. Many apologies from my friend but not ONE from the OWNER! Please avoid this shit hole ( physically a nasty mess... where my shoes were found on the floor) AT ALL COSTS!!! The owner is CLUELESS on how to provide great customer service. It was HEINOUS AND DEPLORABLE AT BEST! With the damage done to my shoes ( because he started my project) the price to fix them at another shop up the road was 50 dollars MORE... at $150.00! That's double the cost of the shoes when I bought them. When the owner said he would fix them in the next MONTH ( I have a late Winter wedding to attend and wanted to wear the shoes in question) I nearly lost my mind! I stared at him with such disappointment .... He then said... and I quote..." You didn't pay YET, so here" and held out my shoes to take. I took them and as I left I told him what I thought of his shitty customer service in Italian, Spanish and English! I'm sure he understood ONE of the three languages I speak! Master Repair Shop in Rockville, Md is a horrible place to have your shoes repaired. The customer service is beyond repair itself and I will NEVER EVER allow this shop to work on any of my shoes if I'm in need of repairs. It should NOT TAKE over 7 weeks to repair something this simple as my repair needs..... in his words! A complete disaster and I give Master Repair Shop in Rockville, Md a negative 10.... -10 !!!! Zero stars!!!! Had to put one star rating other wise it would not allow me to post! But still.... ZERO CUSTOMER SERVICE!!! A total shit hole! Kathryn L

I had my Jefferson brogans that I use for living history programming at Fort Washington NHP brought…read morein. I needed to have them get new soles, or so I thought. The owner said I only need to get new heels. A very honest guy. $50 for parts and labor is very reasonable.

They have gone above and beyond multiple times doing great alterations to curtains that I needed in…read morea specific length. I've been happy every time.

I brought a delicate silk Tallis (prayer shawl) with some old stains in it and while all of the…read morestains were impossible to remove, they tried very hard to make it look better and it does look better than before. It should have been brought to the cleaners 10 years ago to really try to get the stains out. They also provided good customer service

Store Front is closed but they are still in business. Call them for appointments for watch and…read morejewelry repairs.

10/15/22 Well the former massage palor is now a jewelry…read morestore. I saw some Hello Kitty jewelry on sale, but the person who likes this kind of stuff might not be intrested. Still, the woman in purple, (I will call her Clarice) let me take some pictures of the items she was selling. I did not see anything that would work for me in the options of men's rings. There were other kids like toys that could be bought, but they did not have my intrest. The jewelry could be a bit pricy, so I will find out from my wife if she wants these pieces of jewelry. The Massage place that use to be here is no more. Still, I found it amusing to be in a store that use to be a naked place.

Clean, helpful employees fair prices and large number of machines makes this a great place to wash…read morelarge items.

Amazingly Laundry efficiency, Great Customer Service. Clean multiple different option to meet all…read moreneeds. Truly one of the best laundry Matt's I have been in a while

My wife needed alterations to her dress shipped directly from Ethiopia with delicate design work…read more We reached out to a few seamstresses and made an appointment with Mrs Luz. She was amazing, she had my wife try on her dress and Mrs Luz with a few pin ups and consultation on what exactly she would do to make the dress fit perfectly for my wife, where she would make the cuts, stitching and a few other alterations, she really made my wife feel confident the alterations would be perfect, not to mention we needed it done in less than a week. We picked the dress up 5 days later and OMG it was perfect and altered to fit my wife exactly as the dress was meant to fit. Thank you so much Mrs Luz for your amazing work and your calming and confident presence.

I still can't believe this place is getting high reviews. I had my wedding dress altered here and…read moreeverything was okay until I went to pick up and it was so wrinkled I had to get it dry cleaned at Yates last minute.

I have my heels repaired here annually. $12 a pair and the quality of workmanship is great.read more

Good service, but the process felt impersonal and the tipping prompt was off-putting…read moreI recently used Andy Duck Repair and overall I appreciate the service they offer. I'm giving it a bit of time to make sure the repair holds, but so far things seem fine. That said, I do have two concerns: Everything was done via text. The booking, estimate, and payment were all handled by text message. While that's certainly convenient, it also made the whole experience feel a bit impersonal. I'm not old, but I still value some human contact and connection with the company I'm hiring. The tipping prompt felt inappropriate. When I went to pay the invoice, there was an option to add a tip for the repair tech on top of the quoted price. I really dislike this practice. Restaurant servers depend on tips as part of their income; repair technicians should be paid an adequate salary by the company, without the customer being nudged to subsidize their pay. In short, I appreciate that Andy Duck Repair addressed the issue, but I hope they'll reconsider how they handle customer interaction and tipping in the future.

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Customer service was above beyond friendly made a goodwill experience very homely i was like, oh my…read morecouldn't ask for better customer service

This is a pretty good thrifting location. I mostly shop for clothes and they had a big selection…read moreand changing rooms. I wish the shoes were in one spot and organized by size, but I recognize they're using the space they have. The clothes are very well organized and there was someone reorganizing and adding new items while I was there. Goodwill has weekly sales of specific tagged items, so keep an eye out and sign up for their loyalty program.

I had a washer issue with leaving black residue on clothes for a tenant unit. Alexey was super…read morehelpful, communicated the process fully and breakdown the cost estimates making me comfortable and confident in the repairs. Totally recommend and would certainly request their services again!

Better was prompt in scheduling me for repair of my dishwasher and came on time. Alexy figured out…read morethe problem, clearly explained my options and cost, ordered the replacement parts and fixed the dishwasher and it runs like new. Very very pleased.