One thing I love is a good cleaning. I've been going here for years and never had a consistent…read moreperson cleaning my teeth. Today I met a woman named Kat and SHE KNOWS HOW TO CLEAN YOUR TEETH! She also told me a few tips on brushing and caring for my gums! Great personality and GREAT HYGIENIST!!!! Kat gets 5 stars from me!!!!! -ZOE

My dentist is amazing! I've been coming here for years and have always received excellent care…read more However, my recent experience with the front office was very disappointing. I had a 4:00 PM appointment and arrived 5 minutes late, but I was told they wouldn't see me. This was surprising since the office policy includes a 15-minute grace period. In most professional settings, a courtesy window is standard, so being turned away entirely felt unprofessional. I understand how important time management is. What's frustrating is that in the past, I've arrived early and still waited over 15 minutes to be seen. So it seems patients are expected to wait, but the same grace isn't extended to them. When I called to speak with the manager about what happened, I spoke with Stephanie. The first thing I asked was how long the grace period is, and she told me 15 minutes. But as soon as I explained my situation, she quickly changed her response to, "Oh, well, since it was the last appointment of the day, there's no grace period." That kind of inconsistency is disappointing and unprofessional. I understand everyone wants to go home after a long day -- I do too -- but today it truly felt like someone's bad day was taken out on me, and that's not how loyal patients should be treated. This whole experience makes me want to look for another location to get my dental services done.

Dr Fugassotto and his team are very nice and down-to-earth. Dr. F. Checks in frequently while he…read moredoes procedures to make sure you're not experiencing pain. I just had a tooth pulled today and experienced no pain at all. No yanking, no nothing! And he says the implant will be even easier! I highly recommend Dr. Fugazzotto and his team.

Dr Fugazzotto was the perfect choice for me (dentophobe, major!) for an extraction of an upper…read moremolar that I shattered and an implant. My dentist recommended him as Dr. Fugazzotto did the same procedure on him. If he was good for my dentist, whom I've been going to for 40 yrs, he's good for me! My dentist told me he would talk to him first for me so that Dr. Fugazzotto will be aware of how nervous I am. Well, the first comment he made to me with a big grin, was "I hear you hate dentists"? He had me laughing so hard I felt immediately I was at the right place. He made sure I was comfortable, told me to stop him at anytime I become uncomfortable. He was absolutely awesome through the whole process. If I ever need anything like this again I will definitely go back to him. Best experience for me and highly recommend.

I needed to have 5 wisdom teeth removed (yes, I'm part shark, apparently) and South Shore Oral…read moreSurgery was amazing. At my consultation, they guided me through every concern I had, answering all of my questions with clear, concise replies. On the day of my surgery, they got me in the chair, prepped me for my procedure and then, like I snapped my fingers, I was in the recovery room. I asked my friend, who was giving me a ride home, when they were going to start the surgery, and he laughed, saying it was over. I had concerns regarding pain during my recovery, but the staff took care of me and my recovery was easy and virtually painless. If you need an extraction done, go to South Shore Oral Surgery; they are patient, kind, and understanding about the worries of their patients. Just be honest with them and don't be afraid to ask questions.

I was referred here from my dentist for an emergency extraction and a bone graft. As their person…read moreis there bi-weekly. They worked so well in getting me in as soon as possible. The front desk ladies are wonderful. Especially Lynn! Lynn worked with my dentist office to ensure I got the care i needed. The doctors and the rest of the staff in the back are great. The whole process probably took like 30-45 mins. They had me laying down in the back to allow me the needed time to wake up. Karly was more than helpful and made sure my wife and I got into the uber safely. I couldn't have asked for a better experience. They quoted me a little cheaper than my dentist office did which was great! I was worried about going to a new place and because I saw a couple one star reviews but most regarding the front desk. Which I did not experience at all. I 100% recommend this place!!

A friend told me that there is a whole chapter of Moby Dick dedicated to describing how white the…read morewhale is. Apparently, he's right - chapter 42. I bring this up because I'm the type that will take something small and write a chapter's worth of text detailing it. While not 100% perfect, all things considered, I had an excellent experience with Dr. Gu and the office at Oral Surgery South. While I'm sure having wisdom teeth out is fairly routine for the office, for me, the word "surgery" is rather anxiety-inducing. Since I had five of the buggers, including one horizontal, it wasn't as simple as having your regular dentist grab the Novocain and a pair of pliers. A man can dream. In my initial consultation, a panoramic x-ray was taken, I was then shown a video about wisdom teeth extraction which covered the procedure and some FAQs. After the video, Dr. Gu and a couple nurses/medical assistants came in to review the x-rays and answer any questions. I sit here now saying that all my questions were answered, and,\ Dr. Gu stood by his medical opinions (I've had Dr.'s lead with "What do you want to do"). The anxiety made it feel a little rushed, but again, no question went unanswered. Finally, I was given instructions to prepare for surgery and got a text from my pharmacy that the medication was ready before I left the office. The surgery itself was thankfully uneventful. I don't remember a thing! I think the anesthesia given makes you forget everything, but you're technically still awake. The doctor apparently stopped in post-op, but I still under and didn't remember. Would have been nice if he also stopped when I had come to - but I realize this would be more for my psychological comfort than for medical need. For the post-op experience, I felt a little ill-prepared. On the flip side, the office was been beyond wonderful and patient with my calls and answering any post-op questions or concerns. No waiting half a day for a callback, but answers in a minute or so. First, loss of taste. I knew Novocain made you completely numb, but a loss of taste was rather scary. All it took was a call, I got to speak with Dr. Gu himself, and I was assured this was to be fully expected. Second, A medication which **might** be needed post-op wasn't sent to the pharmacy the day of the surgery as I was told in the consultation. Thankfully I didn't end up needing it at all, and I'm sure all it would have taken was a call to the office. Still - if it is standard practice and I had needed it late that night, it would have been nice knowing when to expect it. Then there were jelly clots. These are exactly as 'delightful' as they sound, and I won't go into detail in case some of you all are queasy. During the consultation, I would have liked to know these are a possibility and how to prevent or combat them. Still, I have to give the office massive props. When I called with this problem, not knowing what it was, and thinking my gums had swollen over my teeth, they got me in that morning. Dr. Gu took a look to make sure everything was okay and answered a couple other small concerns I had. He did offer me to come in a couple weeks to laser off extra/slightly swollen gum tissue, but this ended up going away on its own, and no lasering was needed. About a month after the surgery, I found I was no longer thinking about the missing teeth. Everything had more or less returned to normal. While the bone grows in, a tiny bit of food seems to have a tendency to pause in the empty space, but this is minor and increasingly rare.

Talk down to the customer instead of listening to the customer…read more Suggested unnecessary procedures. ( I thought doing that went out in the 1970's ) High prices. A simple 15 minute consultation with x-rays I supplied via my dentist as $185.

I got my wisdom teeth out today, and had been dreading it for months. I have severe anxiety when it…read morecomes to doctors and dentists, and the entire team made me feel so much better. Amy and Cathy were amazing and made me laugh instead of worry about what I was going to be doing a few minutes later. Dr Turesky reassured me that it was a routine procedure with nothing to worry about. They even took extra good care of me while inserting my IV (I am terrified of needles). Thank you thank you thank you! Highly recommend Dr Turesky for any oral surgery needs.

My daughter had her wisdoms out with another oral surgeon and a month later an infection set in,…read morethe oral surgeon was on vacation and his office referred us to Dr. Turesky. We drove about 50 minutes to see him and I am so happy we did. The nicest man ever! He was so sweet and empathetic towards my daughter who was a bit distraught thinking the whole procedure was long behind her. The cherry on top was Dr. Turesky calling my house phone a few hours later to make sure she was doing ok...what a doll! Thank you so much for saving the day!

A periodontist and an oral surgeon. Caring and friendly…read more These two Drs are married. The family team was just what I needed. I went to them for deep cleaning, a barbaric procedure I had done once thirty years ago. (And vowed never to repeat) After several promising, but ineffective consultations with each of them, we finally agreed on a full mouth procedure under IV sedation . Uncommon? Hard to coordinate? Added expense ? Impeccable! Just what I needed for a pain free procedure. And no postoperative pain . A perfect 10!

Well run office. Very experienced and personable practice. Highly recommended. Need I say more?read more

An excellent oral surgeon. He took me out to lunch. Very competent. Highly recommend.read more

I am very nervous of needles and this was the first time I've ever gotten any kind of surgery done…read more When I came in the receptionists were very kind and made me feel comfortable. After being called in to the room, again I was made comfortable and Dr. Hadidi explained the procedure to me again, even when the other one I talked with (I forgot her name my apologies!) for the consultation beforehand had said the same thing which was a positive in my book. I was very nervous when they sedated me but they were very nice about it and one of them wiped the tears from my eyes while it was happening, haha thank you!! Woke up after and was very disorientated but was still coherent. The doctor called me up in the evening to check on me, he was very professional and kindly informed me that I could remove the gauze since it was my saliva causing me to look like I was bleeding.

I would strongly recommend going to Dr. Smith Williams when you need to extract wisdom teeth for…read morethe following reasons: 1. Anesthetics they used made me comfortable when getting my teeth extracted. I felt no pain or anxiety during the procedure at all. 2. The procedure was extremely fast. I had to get three wisdom teeth extracted, so I thought the procedure would take around at least 45 minutes. However, it only took Dr. Williams 20 minutes to complete the perfect procedure. 3. Every staff were friendly and always willing to help when I needed help with dental issue. I feel very fortunate to get my wisdom teeth extracted here at this dental office.

Years ago, my dentist recommended this oral surgeon. I went for a consultation & all went well,…read moreestablishing myself as a patient (or so I thought). Subsequently, I had a lower molar crack & when I called for an emergency appointment was told no, nothing available & was hung out to dry. I had to scramble & find a substitute surgeon on my own. Would never recommend this office to anyone & told my dentist to stop referring.

Dr. Coyne performed surgery to remove broken teeth from a car accident that occurred a year prior…read more I was filled with anxiety until I finally lay down, as they removed completely my fear with their kindness and compassion. Additionally, their competence and professionalism instilled a sense of confidence in me, knowing that I was in capable hands. In no time, my teeth were removed, and I felt nothing during the procedure. I recommend Dr. Coyne and the staff for certain.

He is a terrific dentist! Compassionate. Gentle and willing to go above and beyond for excellence.read more

I have a lot of dental issues, I've always had them all my life. I've dealt with many dentists,…read moreendodontists, and oral surgeons. I have had dental extractions performed by three highly renowned oral surgeons in three different cities: DC, San Francisco, and now Boston, and this is the first time of all those procedures that I was not in significant pain beyond two days afterward. Dr. Lucca is extraordinary. Not only does he have impeccable bedside manner but his kindness, grace, and compassion, especially during what was an emergency procedure for me were extraordinary. His surgical expertise is on another high level caliber entirely. I stopped taking pain medication on day two, and by day three I was in minimal pain. Given my past experiences, I was honestly so shocked that I scheduled a follow-up office visit just to make sure nothing had gone wrong because I *wasn't* in pain anymore. How oxymoronic is that? Dr. Lucca's precision that I could observe during my surgery (this was a local anesthesia surgery), his reassuring explanations, him answering my innumerable questions, and his calm demeanor completely changed what I expected from oral surgery. He truly made me feel at ease, reassured, and relaxed. For the first time ever, in that I can remember, I walked away from a dental extraction surgery experience feeling genuinely cared for instead of traumatized. That says everything. I cannot say enough wonderful things about the front office staff as well -- Raquel, Courtney, Bossie, and Hailee were all incredibly professional, caring, calming, and kind. I came into this office in intense pain with anxiety levels soaring higher than a kite, and every single person made me feel genuinely seen, heard, validated my feelings and pain, and made me feel cared for. That matters more than people realize, especially when you are facing oral surgery and already terrified. I am also seriously impressed by the office's technology and communication systems. You can text the office instead of calling, and they respond incredibly quickly, often within 15-30 minutes. As someone who dreads phone calls, that alone was amazing. I am never calling them again, it's only going to be all texts. Like how easy and amazing is that!!! I think all doctors' offices should employ this technology. It should become the standard in how we communicate with doctors instead of phone calls. Dr. Lucca's Oral Surgical practice truly has it all: an extraordinarily skilled surgeon (Dr. Lucca) paired with an exceptional support team. The follow-up care, attention to detail, compassion, professionalism, and surgical skill are simply unmatched. If you have dental anxiety, need an oral surgeon, or want meticulous, compassionate care from beginning to end, I cannot recommend Dr. Lucca and this practice highly enough. I genuinely do not have enough words to express how grateful and impressed I am. Thank you so much, Dr. Lucca (and Racquel, Hailee, Bossie, and Courtney!).

I just want to share my negative experience with this office and warn other possible clients. They…read moretold me that I have to pay upfront and that they bill my insurance afterwards and then I get reimbursed by the insurance. The consultation was billed to my dental insurance and I received a reimbursement (without the co-payment amount). Next I had to get a procedure. I was told the same thing. First I pay upfront, then they bill my health insurance, which will reimburse me. Yes, they may have said they are out of network but they did not tell me to call my insurance first to approve the procedure. When time past by and I did not get the reimbursement I checked with my health insurance and the claim was denied because it was not pre-aproved. Shouldn't they have told me I should call my insurance ahead of the procedure? Don't they deal with insurance providers all the time and should know of the steps? Or were they concerned the claim was going to be rejected and they did not want my business to go somewhere else where it was covered? Hum.... They make you sign a lot of legal papers that they say explains everything. By the way, after the procedure the doctor did not fix my problem and told me I could go see another doctor.