I recently had a consultation for a tooth extraction. The total was $450 for roughly 2 minutes with…read morethe doctor + X-rays (despite bringing a copy of recent X-rays). Dr Sullivan was professional, but I will not be returning. Scheduling, billing and intake procedures all felt dated and sloppy.

Review for Dr. Bruce Sullivan's Office - 145 Railroad Ave, Norwood, MA…read more Dr. Sullivan was fine, but the billing process handled by Peggy was a mess. I have two dental insurance plans, yet she didn't bill either and told us to bring $3,000 in cash the morning of surgery. Later (after we went ahead and did her job for her), we learned 70% of the $2,500 procedure would have been covered ($750) and the rest being covered by our secondary insurance-- but she clearly doesn't know how to bill properly. Both insurance companies confirmed she only called at 5 PM the night before the wisdom tooth surgery to check benefits. When questioned, she told us it's up to patients to "do their own research" on insurance -- even though that's literally her job. We had no choice but to cancel and go elsewhere. Dr. Sullivan is losing business because of this -- and I doubt we're the first. Avoid unless you want to deal with billing stress and zero support.

Best office by far. Amazing surgeon that is patient, kind and very skilled. Had all wisdom teeth…read moreremoved with zero issues and beautiful healing. Highly recommend them!!

I don't know why the hygienists don't give information to a patient who has gum disease, i.e. what…read morestage of periodontal, how much bone loss, give them a copy of the perio chart, give them advice on home health care, etc.

Absolutely the best team I have ever had. They have changed my quality of life. Don't hesitate.read more

For the back ground: I had a terrible luck with my previous dentists which led to the severe…read moreanxiety when Im in the dental office. BUT! I had a blessing experience with this dental office! My front tooth chipped on Saturday and I got lucky to get in to see Dr. MacKenna the very next Monday. She did a great job! It was my first time when I didn't get emotional and had a minimal anxiety. Her assistant Jazmyn was very nice and carrying, very confident which made me feel at ease. Temporary crown looks and feels great! I had to come back for touch up on the bite, it took a few second literally. Very exited to come back! Surprisingly Thank you very much!

I've been extremely frustrated with this practice - in fact, it's the only medical/dental practice…read morewhere I've felt this way, ever. The dental care has been solid by Dr. Bliss. My issue is with the billing practices. The practice makes patients pay up front before ever sitting in the chair. As in, I was paying the bill at check in. This means I'm paying for services that have not been rendered yet and I've had situations where my insurance has provided coverage so I paid for services out of pocket that I shouldn't have had to. They did send a refund but deducted money for other items they said were on my account. It felt sketchy. I find I have to watch the billing like a hawk and honestly I'm so utterly frustrated and flabbergasted by the business aspect of the practices I left. There are plenty of dentists who do good work and run a different business model that takes care of patients. I always left feeling that practice took care of their bank account before patients. When I questioned the billing practices I was told that's how most dentists do things now and that's blatantly not true.

Dr Bliss always provided great care until her practice moved and expanded. Every visit since felt…read morelike a money grab. I had a crown installed in October that came out over the weekend. When I went in to have it reattached I was made to feel like it was my fault and they wanted to charge me nearly $100 just to look at it. This after paying thousands of dollars for the crown just 6 months ago. I refused to pay and while sitting in the waiting area and I had other patients tell me they feel the same. Remember when taking care of a patient was the first priority of Dr Bliss!

Best oral surgeon! No pain, even novacaine doesn't hurt!! Very kind and explains everything to you.read more

I am in my mid-40s and have a very inconsistent dental history due to high dental anxiety. I was…read morereferred to Dr. Hempton over two years ago and for the first time in my life, I actually follow up with my appointments. Heading to see Dr. Hempton today, I was even, maybe, a little bit, looking forward to getting my teeth cleaned! This is a whole new world that is hard to explain unless you suffer from dental anxiety. Dr. Hempton and his assistant Judy go above and beyond to make me comfortable and feel taken care of from day one. They are as nice as they are professional. I highly recommend this practice.

Had I known what I know now I would not seek Dr Bissada's care. He overfilled my root canal which…read morecaused me great pain. He and his staff further went on to try and conceal his error. I will now need an extraction and implant. Save yourself from the ordeal.

I saw Dr Bissada to evaluate acute jaw and tooth pain that had been keeping me awake for days. I…read morewas able to get an appointment the next day which was amazing. Dr Bissada took his time identifying which tooth was giving me the pain, which turned out to be a fractured molar from my bruxism habit. He went over all possible treatment options and was kind enough to explain that a root canal, which he could do, likely wouldn't resolve the problem in this particular case. I decided to have the tooth extracted, and his front desk staff helped facilitate my appointment with a nearby surgeon. I can't thank Dr Bissada and his team enough!!

I had a root canal today with Dr. Sharma and Jenn was assisting. I can't say enough about how…read morewonderful the experience was. I was so nervous and they made me feel so much better during the entire process! Both Dr. Sharma and Jenn were amazing!!! I didnt feel any pain and even the novacaine was simple than any time I have ever had! Jessica was also awesome at the front desk! Thanks to the entire staff! Kim S.

I only had a consult this morning but the staff made me feel very comfortable. After meeting them,…read moreI will feel just as confident to come back next and have my procedure.

Dental Arts of Westwood is a fantastic practice, and Dr. Dan has been extremely helpful and…read morethoughtful in my dental care generally. They use cutting-edge tech to level up the whole experience; plus, they have an epic TV setup where you can catch HGTV while they work The entire team is incredibly nice and clearly enjoys what they do. I regularly recommend this place to people

If you're looking for a dentist's office that feels less like a sterile clinic and more like a…read morehigh-tech studio, Dental Arts of Westwood is the spot. I've been coming here for years, and can't recommend them enough. What started as a small practice has grown into this incredible, one-stop shop where they have specialists for pretty much everything. I see Dr Dan who is a compassionate and authentically thoughtful doctor I often recommend to friends and family The whole team is professional but totally down-to-earth. They're never pushy about treatments. They're just really thoughtful and perceptive about what you actually need.