I have used Finish Line Services several times with only one problem requiring further repair which…read morewas performed by another shop. When I advised Finish line of the problem they applied a credit from the failed repair towards the cost of the next repair. I have since had a rather large repair done by them and will continue using Finish Line as they do good work and have reasonable pricing. I sincerely appreciate their integrity to correct the problem.

I have to admit I haven't had anything really difficult for them to do yet, but I was referred to…read moreFinish Line by Star Auto Body when they were still in Rogue River. I've had them do spark plugs and synthetic oil change and they did a good job. The difference between a good mechanic and a cheap oil-change place is large. When I went to pick up the car, they had done a general health check of the whole car and told me that valves, belts, hoses, tires, everything looked really good. Peace of mind knowing that my car is in good shape is worth a lot. They didn't call when the car was done, but they also didn't know I needed it back ASAP. They were very nice and courteous and gave me a ride home. For a small town, I'm happy to find a mechanic I feel is good. BTW, they do all the maintenance and work on the Rogue River Police and City vehicles, so that says something, right?

These guys saved me in a pinch just a few hours before every shop in town shut down for the…read moreChristmas holiday. I was traveling down I-5 when my instrument cluster went haywire and my check engine light came on. After that my engine was running super rough and I coasted into Star Automotive to see what the heck happened. After some tests they figured out the problem (cylinder specific ignition coil failure on Chevy Silverado) and worked fast to get parts picked up and installed before they closed up shop that night. If it wasn't for them I would have spent Christmas alone in a hotel room in Grants Pass, OR. Thanks to these guys I made it 500 miles to my destination and spent Christmas with my family instead. They were friendly, did their best to get my job done up against the clock, and charged fair labor rates. I can't thank them enough and definitely recommend them to locals and travelers alike.

It is truly unfortunate that after 3 cars, and 19 years of great service while Star was under…read moreprevious ownership I am now writing this 1 Star review. I had triple A tow my car to Star on 10/27/25. I gave them a call in advance and let them know I would be sending it there and stated what had happened. For full context, I was exiting the free way in central point there was a small box in the middle of the road and I had not choice but to slow down and go over it. My car being an Alfa Romeo Giulia sits low and something was pulled out of the bottom of my car and it immediately lost all power steering. I was able to pull to the side at the very end of the ramp. No body damage at all, car was still drivable but no power steering. The tow truck drivers were able to drive it into the flatbed themselves. Zach from Star automotive s initial quote 10/27/25 totaled $10,054.53. See pic and note Quote 1. (This quote will dramatically change once insurance adjuster is involved) 4 quotes later, 2 subcontracted dealerships, a broken fuel module that made my car completely underivable, and no answers from Zach or Austin about what happened. The insurance claims adjuster, the service manager in Portland and the technicians all agree in writing that my car was not drivable when it was brought in and that someone clearly damaged the fuel module brought the car in with zero fuel, and then tried to cover it up ...the technician stated "it was hanging off when I saw it". Zach blamed this entire incident on a recall. Once again in writing the alfa Romeo dealership states this was not possible. I did not accuse Zach or Star right away when I was presented with all the evidence and facts...I called Zach and sent him the email from the service manager who he spoke with and checked my car in with. I simply wanted an answer, and a solution to this issue. It's Friday 4:47pm 2/27/26 my car is 246 miles away one way. The additional cost is $1113.31. I just wanted my car back. When I went down to Star after my phone call with Zach to simply discuss this in person...they said Paul is on vacation and that there was nothing they could do for me. I said I wanted to believe Zach wouldn't take advantage of me knowing how hard things were already finically ....Austin and Zach made many excuses that were not only unreasonable and impractical explanations for this incident but Austin then proceeded to yell at me and threatened to call the police on me. To the owner Paul...I know you are not aware of any of this, and from one business owner to another I am truly sorry this is what your employees are doing behind your back representing your business. I could have chosen a statefarm preferred shop, but due to my past experiences with Star, Dave specifically when he was there I chose your shop. Paul please contact me regarding this matter. I do have more documents and a video of my encounter with Zach and Austin this evening if you'd like to see to give you a full perspective. I will not upload all the documents, videos I have at the moment I will leave a thorough review in full after this claim has been closed out. I look forward to our conversation Paul and I have high hopes that you will make this disappointing situation right. Thank you Hi Paul I appreciate your quick response even with you being out of town. My car is ready to be picked up in Portland and both the shop and insurance claims department need to be notified as to what the plan is. I can not wait until March 20th. The car has been gone since October and I have to have this closed out and picked up no later than Tuesday 3/3/26. I can email you all documents, videos, emails and correspondence I have from the shop. I'm sure Zach has Alfas phone number as well. Just ask for Katherine she is the Service manager. Again, appreciate your fast response and attention to this situation.

Their communication is great; they pick up the phone when you call. They're open when you need…read morethem. Their work feels solid. We are very pleased with Driveway.

They were fantastic helped me when my car wouldn't start they found mistakes that I made, they…read morecould have easily charged me a arm and a leg but didn't and I highly recommend them and that's hard for me to say because I have been doing my own work for the past 10 years due to the outrageous pricing for mechanics great price over all

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

If I could give 0 stars I would. Horrible customer service, had a family members vehicle towed by…read moreOSP who used Oregon Towing. Called their office to find out the fees necessary to release the vehicle. Was greeted by the rudest person, who began yelling at me and telling me to refer to the police paperwork and hung up on me. When I went to retrieve the vehicle, he threatened to call the police and charge me more for having an attitude. I told him he was the one that set the tone for this transaction and reminded him that it's not illegal to have an attitude but it is illegal to withhold my property or charge me more than what was noted on OSP's . Once I got access to the vehicle, I Observed it was missing a back wing window and now have this to contend with. Oh, and the paperwork, yep you guessed it...the fees were incorrect and incomplete. DO NOT USE THIS COMPANY!!

the nerve of this company! 460 dollar milage charge for 61 miles total. $300 in lien fees. The…read morerudest customer service person ever! $200 in "special equipment" whatever that means, $100 dispatch and $250 towing fee also included All in all like $1,600 they got in Friday evening we got it Monday. tried using our triple a to have car towed police said no and called this company. Has to be some sorts partnership with these fees.. holy smokes

My review is almost two years late but I just found their business card and realized I need to do a…read morereview. So I was on a road trip from Phoenix, AZ to Seattle. Things were going smooth until we turned onto a freeway entrance and the axel of our car snapped and we were unable to move. First of all, the people of canyonville are amazing. Long story short, towing company recommended Bill's since they were the only ones near and open (it was around 6pm) We get to Bill's and they're so friendly. Quoted us an extremely affordable price and told us it'd be done by noon the next morning. Perfect! Doesn't stop there; since we are from out of town and have our cat with us, they personally drive us in one of their trucks to a near motel that accepts pets. We get in for the night, next morning we walk back to Bill's and the car is ready to go and it's 10am! All I can say is if I wanted my car to break down, this was the most ideal and smoothest situation ever and that is a huge thanks to Bill and his staff and also the people of canyonville. THANK YOU!!!!!!

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

My starter went out at my house and this kind gentleman made a house call and got me back on the…read moreroad in the same day! A reliable local mechanic who gave me an honest overview of my car and what I should be thinking about fixing next.